101
Information
Before you call for service, determine the symptoms and make a few simple checks as
shown below.
Problem
Possible Solution
Page
Power does not turn ON.
• Is the power plug plugged in?
26
No picture even if the power is turned ON.
LAMP indicator blinks red.
• Please replace lamp with a new one. Please consult your nearest
dealer, if not still repaired.
98-100
The power
turns OFF.
The POWER indicator
flashes orange twice every
5 seconds.
• The lamp cover is ajar. Firmly replace the cover.
100
The TEMP indicator
flashes 2 or 4 times every
5 seconds.
• Check whether or not the vents are clogged.
100
• Is the set being used in a location that is hot?
100
The TEMP indicator
flashes 5 times every
5 seconds.
• Please consult your nearest dealer.
100
Power turns off while
another indicator is
flashing.
• Please consult your nearest dealer.
100
Remote Control does not function.
• Are the batteries dead or inserted incorrectly?
8
• Is the remote Control sensor in direct light of fluorescent lamps or other
strong sources of light?
-
• Did you correctly set the Remote Control code?
91
Image shakes.
• Is the antenna or antenna cable old, broken or shorted?
-
Image is not clear.
• Is the antenna cable connected properly?
14-16
• Sudden changes in ambient temperature may cause condensation in
the internal optics. Condensation should disappear after Power has
been ON for a while.
-
Colour patches or no colour.
• When using a VCR and selecting channels on the TV, is the TV/VIDEO
mode for the VCR set to TV?
-
Image appears doubled or tripled.
• Is the antenna facing the right direction?
-
• Is the antenna receiving any signals reflected off of mountains or
buildings?
-
Images disappear at the top and bottom of
the screen.
• When using 16:9 image software, there is no picture at the top and
bottom of the screen (cinema vision size software, etc.).
-
During ZOOM modes, the image is cut off
at the top and bottom.
• Has the screen position been changed? If so, adjust screen positioning.
40-41,
52-53
The Projection Display set makes a high
whistling sound when the power is ON.
• This is the sound of the internal starting UP. This is not a malfunction.
-
Some parts of the screen are always lit
while others do not light up.
Some parts of the screen do not light up.
• This is a characteristic of the LCD panel and not a malfunction.
-
Fan is operating even though TV Power is
OFF.
• This is because the cooling fan is operating. The fan will stop after
about 1 minute.
26
An OSD instructing to replace the lamp is
displayed. (The LAMP indicator is lit red.)
• Replace lamp with a new one.
98-100
Relighting the lamp when it is hot makes a
sound.
• This is a characteristic of the lamp and not a malfunction.
-
Leaving stationary images, such as
still video images, web pages, or filler
bars (used for NORMAL aspect mode),
on-screen for an extended period of time
can leave ghost images on the screen.
• This is a characteristic of the LCD panel and not a malfunction. Try
displaying constantly moving pictures which fill the entire screen, or turn
the power OFF for a while to return the screen to normal.
-
An OSD advising “AIR FILTER
CLEANING...” is displayed.
• Please consult your nearest dealer.
-
When viewing with HDMI connection,
picture is displayed with unnatural colours
(as if red and blue are reversed).
• Change Color Corr. from “Off” to “On”.
53
Troubleshooting
