Troubleshooting
18
If you find any problem, please take the following steps to check.
LED
The POWER LED (Power) is not lit.
Check if the power cord is disconnected. Please confirm that the power cord is
securely connected to the power port.
Is the Switching Hub operated at temperatures in the range of 40
°
C (when the fan is
set to low speed)
or
50
°
C (when the fan is set to high speed)?
Ensure that the operating temperature is within the specified range.
The use of this Switching Hub outside the operating ambient temperature range
causes the protective device to trip, stopping the PoE power supply.
The Port LED is not lit in Status mode.
Is the cable correctly connected to the target port?
Is the cable appropriate to use?
Is the terminal connected to the relevant port conforming with 10BASE-T,
100BASE-TX, or 1000BASE-T standard?
Auto-negotiation may have failed.
Check the port settings of this Switching Hub or the terminal settings.
Did you select a correct Port LED display mode using the LED DISPLAY CHANGE
BUTTON?
The Port LED (Right) lights in orange.
Loop is occurring. By removing the loop, orange LED will be turned off.
LOOP HISTORY LED Blinks in green.
This is to notify that there is a port in which a loop is occurring, or has been removed
within 3 days.
Communications are slow.
Are the communication speed and mode settings correct?
If the communication mode setting is incorrect, the operation may be being
performed in the half-duplex mode.
Please reconfirm autonegotiation setting.
Do not set the connected equipment to forced full-duplex.
Is not the utilization ratio of the network to which this Switching Hub is connected
too high?
Try separating this Switching Hub from the network.
Communications fail.
Is the link-up correct?
When the Power Saving Mode (power saving mode of the MNO series) or EEE (IEEE
802.3az Energy Efficient Ethernet function) is enabled, some connected terminals
may not be correctly linked. Change the setting as follows.
1. Change the Power Saving Mode setting to Disabled.
2. Change the EEE (IEEE 802.3az) setting to Disabled.
Is the Port LED (right) lit in orange?
If the Port LED (right) lit in orange, the port is shut down by the loop detection
function. Eliminate the loop connection of the device connected to the port first, and
then wait longer than the time required for automatic recovery from the shutdown
by the loop detection function, or release the port shutdown from the setting screen.
* For detailed configuration and management method, please see
the PDF version Operating Instructions in CD-ROM.
