134
Troubleshooting
Info.
Code
Meaning
Action
Page
420
Machine goes to receiving mode, but receives no
command from the transmitting side.
1. Remote side misdial.
2. Check with the other party.
--
422/427 Interface is incompatible.
Check with the other party.
--
430/434 Communication error occurred while receiving.
Check with the other party.
--
436/490 Received data has too many errors.
Check with the other party.
--
456
•
Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1) Memory does not have enough space to
receive the confidential document.
2) Confidential Mailbox file is full (10 files).
3) While printing received document.
•
Unit was requested to relay a document.
1. Printout File List then check the contents.
2. Wait until unit finishes printing.
76
492/493
494
Communication error occurred while receiving.
Check with the other party.
--
495
Telephone line disconnected.
Check with the other party.
--
540/541
542
543/544
Communication error occurred while transmitting.
1. Reload the document and send again.
2. Check with the other party.
--
550
Telephone line disconnected.
Check with the other party.
--
552/553
554/555
Communication error occurred while receiving.
Check with the other party.
--
601
Document Return Guide was opened during ADF
transmission.
Close the Document Return Guide.
136
623
No document loaded on the ADF.
Reload the document and send again.
--
630
Redial was not successful due to a busy line or no
response from the called station.
Reload the document and send again.
--
631
During dialing, STOP was pressed.
Reload the document and send again.
--
634
Redial was not successful due to a busy line or no
response from the called station.
Reload the document and send again.
--
638
Power failure occurred during the communication. Check the power cord and plug.
20
870
Memory overflow occurred while storing
documents into memory for transmission.
Transmit documents without storing into memory.
Order additional memory option.
50
879
Memory overflow occurred while receiving
documents into memory.
Receiving documents with data that is greater than
the memory size.
1. Check recording paper and toner cartridge.
2. Install Optional Memory Card.
16
18
975
DRAM parity error. The document information in
memory is lost.
1. Unit will print out a Power Failure Report.
2. Resend the lost document.
129
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