Installation/Troubleshooting
50
The color on the
image is
strange.
• White balance does not work well.
Adjust the white balance on the Camera page (see page 64
of the Operating Instructions on the Setup CD-ROM).
• The color display setting on your PC is set lower than 16 bits.
Set the color display 16 bits or higher.
Image flickers.
• The object is dark.
Make the area around the camera brighter.
• A bright object may cause horizontal flickers on the image.
Changing the object improves the flickers. Or adjusting
brightness to the [+] side on the operation bar eases the
flickers.
An old image is
displayed.
• The old image is temporarily stored on the web browser.
Set [Every visit to the page] on the web browser to check for
temporary Internet files (see page 139 of the Operating
Instructions on the Setup CD-ROM).
The image
refreshes very
slowly.
• Multiple users are accessing the camera.
If multiple users are accessing the camera, the image
refreshes slowly.
• You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
• The image may refresh slowly, depending on image resolution,
image quality, network traffic, PC performance, enabling IPsec,
SD memory recording or what object you view.
• The Max. bandwidth usage is limited.
Increase the max. bandwidth usage on your network (see
page 40 of the Operating Instructions on the Setup CD-
ROM).
• The camera is in color night view mode.
The image refreshes slowly in color night view mode. Make
the area around the camera brighter.
Problem
Cause and Remedy
