Troubleshooting
Before you call for service, please check the following steps:
The refrigerator
does not operate.
●
Check that the plug and its socket are in good condition.
●
Check if there is any problem on main fuse and electrical
system of the house.
●
Check by unplug and wait for 7 minutes before plugging it back in.
The refrigerator
does not cool
enough.
●
Check to be sure that light in Operation Panel is displayed at
proper position.
●Check to see if the refrigerator is overloaded with stuff or there
is any hot foodstuff refrigerated inside.
●
Is the refrigerator exposed directly to sunlight or heat source?
●
Is the refrigerator door completely closed?
●
Is the refrigerator door opened frequently?
●
When the air humidity is high, there is a chance
that moisture will condense on the refrigerator
surface, around the door gasket or on the door
surface. This situation will stop if the air humidity
decreases. Please wipe it up with dry cloth.
●Is the door closed firmly?
●
Is the door being opened and closed too frequently?
●
Condensation inside the refrigerator can also be caused by
leaving high-humidity foods uncovered or unwrapped.
●
When the humidity is high, the door is open for a long time, or
when the refrigerator contains too much food or makes too much
ice, frost may form inside the Freezer compartment at the location
of the Freezer compartment case, Ice box or the Prime Freeze
case door. This is normal. Please wipe with dry and soft cloth.
The refrigerator
generates noise.
●Check if the refrigerator is located on a stable floor or is
installed properly.
●
Check if there is any object in contact with the refrigerator.
●
Cracking sound within caused by the parts adjusting
temperature which is normal.
●
After installation, the refrigerator may make loud noise.
The noise will be less when the refrigerator has been cooled.
●
There may be a whistling sound inside the refrigerator when
opening and closing the door. This is caused by the air
outside being drawn in through the pipe on the backside of the
refrigerator to better balance the air circulation inside the unit.
Outside
Inside
Dew
, frost appears.
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