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System Settings

Problem

Cause and Solution

The settings of the unit cannot
be changed.

•

A video conference call is in progress.

→

Make settings after ending the current video conference call.

•

A video conference call is incoming.

→

A dialogue box will be displayed asking whether to answer the call.
Press 

[END]

 to disconnect the incoming call, and then configure the

setting on the unit.

→

If a video conference call is received when editing settings on the unit,
a dialogue box will be displayed asking whether to answer the call
without saving the settings, and you will temporarily be unable to edit
the settings. To continue editing, reject the call.

If These Messages Appear

Message

Cause and Solution

Call failed. Encryption
settings (On/Off) must match.
Please change the encryption
setting on one side and try
again.

•

The encryption settings do not match those of the other party in a video
conference call.

→

Change the encryption settings to match those of the other party 
(Page 110, Page 110, Page 125).

Call Failed due to wrong
encryption key. Please
contact your installer.

•

The encryption key settings do not match those of the other party in a
video conference call.

→

Ensure your encryption key setting matches the other party’s 
(Page 126).

Check the Main Camera
connection.

•

A cable or cord is not properly connected.

→

Check that all cables to the unit are connected properly (Page 20).

•

The signal input from the main video camera is invalid.

→

A valid signal cannot be received from the connected main video
camera. Contact your dealer.

Unable to register, the contact
list is full.

•

The contact list has reached its maximum capacity.

→

Delete unneeded contacts (Page 95).

Invalid IP Address.

•

The format of the IP address that you entered is invalid.

→

Enter the IPv4 address correctly, in the format XXX.XXX.XXX.XXX 
(decimal values separated by periods). For values of only 1 or 2 digits,
enter these numbers as they are. Do not enter like [.001].
Example: The IP address is [192.168.0.1].

–

Correct entry: [192.168.0.1]

–

Wrong entry: [192.168.000.001]

Multicast or broadcast addresses cannot be used.

→

Enter a valid IPv6 address. For the IPv6 address input format, refer to
Page 43.

184

User Manual

Document Version  2015-12  

Additional Information

Содержание KX-VC1300

Страница 1: ...ct and save this manual for future use KX VC1300 KX VC1600 Software File Version 4 25 or later Document Version 2015 12 In this manual HD Visual Communication is abbreviated as HDVC In this manual the suffix of each model number e g KX VCA001XX is omitted unless necessary KX VC1300SX KX VC1600SX KX VC1300A KX VC1600A HD Visual Communication Unit ...

Страница 2: ... Microphone together stereo output may be unavailable depending on the connection configuration Page 28 Page 30 Home Electronics style Remote Control Operation and Simple Easy to Understand Graphical User Interface You can make settings and perform operations using familiar remote control operations and a simple easy to understand interface Stabilised Communication Quality In periods of network co...

Страница 3: ...iple sites using a Profile Call Page 50 or a site that adds a site to the call during a 2 party video conference call with another site Page 62 becomes the Main Site Selectable Video Source By connecting your computer or video camera to the unit you can show your computer s screen or video camera image to video conference call participants Page 78 Encrypted Communication Packets sent for video con...

Страница 4: ... the gatekeepers that can be used Enhanced Features through the Use of Activation Keys By using an activation key sold separately you can upgrade the features of the unit Page 18 This allows enrollment in the KX VC Series NAT Traversal Service and enables Mobile Connection and Multicast features If using the KX VC1600 multiple connections can be made with up to 10 parties simultaneously Remote Vid...

Страница 5: ...Source Software Parts of this product use Open Source Software supplied based on the conditions of the Free Software Foundation s GPLs and or LGPLs and other conditions Relevant conditions apply to this software Therefore please read license information about GPLs and LGPLs and License Info of system settings of this product before using this product Also some software parts of this product are li...

Страница 6: ...tions of the Software and documentation are owned by RADVISION and are protected by United States copyright laws other applicable copyright laws and international treaty provisions RADVISION and its suppliers retain all rights not expressly granted 6 User Manual Document Version 2015 12 Introduction ...

Страница 7: ...sses 43 Initial Settings 44 Starting a Video Conference 47 Making a Video Conference Call 47 Calling Using One Touch Connection Numbers From the Home Screen 47 Calling from the Contact List 2 party Conference 48 Calling Using Profile Multiple party Video Conference Calls 50 Calling by Entering an Address Directly 52 Calling from the Call History 55 Answering a Video Conference Call 58 Connecting t...

Страница 8: ...ng a New Profile 97 Editing Profile Information 100 Deleting a Profile 100 Making Local Site Settings 101 Registering a Local Site 101 Selecting a Local Site 101 Deleting Local Site Information 102 Changing System Settings Performing System Maintenance 103 Setting the Unit Name 106 Setting the Date and Time 106 Making Network Settings 106 Making Connection Settings 109 Setting the MCU 111 Setting ...

Страница 9: ... Service Setup Procedure 141 Connect to the Internet 143 Obtain a Registration Key 143 To check the MPR ID using the unit 143 To obtain a Registration Key using a computer 144 To display the Registration Key again using a computer 145 Using Mobile Connection Enhanced Features 149 Using Mobile Connection Enhanced Features 149 Using Multicast 150 Using Multicast 150 About Multicast 150 Multicast Ope...

Страница 10: ...ic Operation 176 Audio 182 System Settings 184 If These Messages Appear 184 Registration Page of KX VC Series NAT Traversal Service 190 KX VC Series NAT Traversal Service for this Device 191 If a message from the KX VC Series NAT Traversal Service is displayed 192 Specifications 194 System Specifications 194 Index 197 10 User Manual Document Version 2015 12 Table of Contents ...

Страница 11: ...io interference Do not use your headset at a high volume The use of excessive sound volume through a headset may cause hearing loss CAUTION Before attempting to connect or operate this product please read the label on the bottom Be sure to use the specified type of batteries only Ensure that batteries are installed with correct polarity Incorrectly installed batteries can burst or leak resulting i...

Страница 12: ...us has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped 12 User Manual Document Version 2015 12 For Your Safety ...

Страница 13: ...microphone Cards might become unusable 8 Do not bring the device near items that emit electromagnetic waves or that are magnetised high frequency sewing machines electric welders magnets etc Doing so may result in static noise or damage 9 Keep the device at least 10 cm 4 in away from all walls If placed against a wall the device may not be able to ventilate properly which may lead to a system malf...

Страница 14: ...he security of private conversations only connect the unit to a secure network To prevent unauthorised access only connect the unit to a network that is properly managed Make sure all computers connected to the unit employ up to date security measures To prevent illegal access from the Internet activate a Firewall Privacy and Right of Publicity By installing and using this device you are responsib...

Страница 15: ...s These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help...

Страница 16: ...s These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is li...

Страница 17: ...ell 2 Note The number and type of power cords may vary depending on the country area of use Please use whichever is appropriate for the country area Optional Accessory The following products are available as optional accessories Proprietary main video camera Proprietary main video camera 12x optical 10x digital zoom Pan tilt function supported Proprietary main video camera 3x optical 4x digital zo...

Страница 18: ...AT Traversal 1 Year KX VC1300 KX VC1600 Extends the service period of KX VC Series NAT Traversal Service KX VCS703 Activation Key Card NAT Traversal 3 Years NAT Traversal 3 Years KX VC1300 KX VC1600 Extends the service period of KX VC Series NAT Traversal Service KX VCS304 Activation Key Card 4 Point Built in MCU 4 Point Built in MCU KX VC1600 Enables the feature for making multiple party video co...

Страница 19: ...ver if Output local site sound is set to HDMI audio is output via HDMI not the headset Page 134 If a headset is connected how audio is sent to the other party differs depending on the type of devices connected as follows Connected Device Audio Sent to Other Party Boundary Microphone Audio is picked up only by the headset microphone Audio is not picked up by the Boundary Microphones General purpose...

Страница 20: ...he Boundary Microphone Audio Out L R jack Used to connect an amplifier or active speaker Page 32 Also used to connect the speakers of a display without an HDMI terminal for audio output Page 33 Component terminal KX VC1600 only Page 33 Used to connect to the display with a component video cable Functional Earth terminal Used to connect an earthing wire for when there is a lot of noise over the con...

Страница 21: ...ge 27 Used to connect to the display with an HDMI cable HDMI2 terminal Page 27 Used to connect to the display with an HDMI cable Settings are required to use the HDMI2 terminal Page 132 HDMI3 terminal KX VC1600 only Page 27 Used to connect to the display or a video recorder with an HDMI cable Used to switch the displayed image between your image and recorded video DC IN Page 28 Connect the AC adap...

Страница 22: ...n Tilt of a video camera and select items Press to make or manually answer video conference calls Page 47 Page 58 Press to select the feature assigned to each colour Available features are displayed in the guide area Page 39 Press to adjust the volume during a video conference call Press to increase and to decrease the volume Page 74 Press to mute the microphone during a video conference call so t...

Страница 23: ...em or entered information Press to end a video conference call Press to display the camera control screen Page 82 Press for zoom control zoom in out of the video camera either at your end or the other party s end Page 81 Document Version 2015 12 User Manual 23 Preparation ...

Страница 24: ...ideo out to the display is suspended and the status LED turns off Screen standby mode ends when the remote control is operated or when a video conference call is received Notice If screen standby mode ends and no image is visible check to see if the display or video camera s power saving settings are enabled Check each device s manual for more information about its power saving settings Note You c...

Страница 25: ... It takes about 7 seconds to return from screen standby mode The length of time may vary depending on the type of display you are using Document Version 2015 12 User Manual 25 Preparation ...

Страница 26: ...al and Component terminal connect to displays that have the same resolution Page 133 Cables Prepare the following commercially available cables HDMI cable Category 2 high speed recommended Note Use cables with the HDMI logo certified HDMI cables for HDMI connection Using non certified cables may adversely affect operation Use HDMI cables with secure connectors LAN cable 100BASE TX full duplex Cate...

Страница 27: ... recording Page 133 If your display is not compatible with HDMI use a component cable Since sound signals are not transmitted when using a component cable connect an amplifier active speaker or use the display s speakers If game mode can be selected in the display s settings set game mode It may improve voice delay 3 Connect a microphone Digital Boundary Microphone optional Connect the Digital Bou...

Страница 28: ...ocumentation for each device 5 Connect the power cord to the AC adaptor Use only the power cord included with the unit 6 Insert the AC adaptor s DC cord G into the DC IN terminal on the back of the unit Use only the AC adaptor included with the unit Wrap the DC cord around the hook to prevent it from being disconnected 7 Plug in the power cord into the power outlet Choose an outlet that is conveni...

Страница 29: ...r picked up The range of each microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding and the number of microphones being used Place microphones accordingly referring to the following table Noise level Micro phone A quiet room 40 dBsplA A regular room 45 dBsplA A noisy room 50 dBsplA 1 approx 3 m approx 9 8 ft approx 2 2 m approx 7 2 ft appr...

Страница 30: ...e not using Digital Boundary Microphones and an Analogue Boundary Microphone together If a headset is connected audio from the headset microphone is given priority and audio from Analogue Boundary Microphones is no longer picked up The range of the microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding noise Place the microphone accordingly...

Страница 31: ... when a headset is connected KX VC1600 only For 3 conductor stereo mini plugs only Sub Video Camera Connection This section describes how to connect a sub video camera You can transmit images taken with the sub video camera to all parties 1 Connect the sub video camera Connect the sub video camera to the Sub Camera terminal on the back of the unit using an HDMI cable Note You can connect disconnec...

Страница 32: ...ion describes how to connect an amplifier active speaker 1 Connect the amplifier active speaker to the Audio Out L R jack on the back of the unit using a stereo pin plug cable Note Connect the amplifier active speaker correctly as follows Left channel L Right channel R For more details about the amplifier or active speaker refer to the documentation for the corresponding device Layout example Plac...

Страница 33: ...the back of the unit using a component cable Note To use the display s speakers to output audio connect the display to the Audio Out L R jack Page 20 on the back of the unit using a stereo pin plug cable If displays are connected using both the HDMI terminal and Component terminal connect to displays that have the same resolution Document Version 2015 12 User Manual 33 Preparation ...

Страница 34: ...on Example Diagram when using the Internet KX VC Series NAT Traversal Service Compatible with LAN1 Router Router Router LAN1 Internet KX VC Series NAT Traversal Service 34 User Manual Document Version 2015 12 Preparation ...

Страница 35: ...only Intranet LAN2 LAN1 Router Router KX VC Series NAT Traversal Service Internet Router Note When using a dual network LAN1 and LAN2 Use LAN1 when using KX VC Series NAT Traversal Service The default gateway is in LAN1 NAT or DHCP can be used only in LAN1 Document Version 2015 12 User Manual 35 Preparation ...

Страница 36: ...Preparing the Remote Control Inserting Batteries 1 Open the cover 2 Insert batteries R6 AA dry cell minus side first then close the cover 36 User Manual Document Version 2015 12 Preparation ...

Страница 37: ...ess the Power button on the front of the unit or on the remote control for more than 1 second Both can turn the power on or off When the power is turned on the Power LED starts flashing green Then the Power LED becomes green the Status LED starts flashing blue slowly and the Home screen is displayed When the power is turned off the Power LED becomes red 1 Document Version 2015 12 User Manual 37 Pr...

Страница 38: ... local site name Terminal ID maximum bandwidth and encryption status indication icons IP NAT Traversal Mode The connection mode local site name Terminal ID LAN1 IP address LAN2 IP address KX VC1600 only maximum bandwidth encryption status indication icons and Static NAT status indication icons if using the Static NAT feature Note When selecting a local site Page 101 the selected local site s infor...

Страница 39: ...IP NAT Traversal mode Encryption NAT Traversal is set to ON When using NAT Traversal mode or IP NAT Traversal mode Encryption NAT Traversal is set to OFF Static NAT Status Indication Icon Icon Status of Settings When using IP mode Static NAT is set to ON Group Site Displays the name group name assigned to One Touch Connection number 1 through 5 If the name is too long to display it will be shorten...

Страница 40: ...e them again by pressing FULL SCREEN on the remote control Menu Screen Idle Screen Displayed when MENU is pressed on the remote control Displays operations you can perform and settings you can change A B C Menu List Displays the various functions you can use and settings available to change Guide Displays operations you can perform with the remote control when performing features or changing setti...

Страница 41: ...nnection number is displayed Video Image Displays the other party s video your own video or video from the secondary video input such as a computer display or a sub video camera Subscreen Depending on the screen layout your own video or the other party s video is displayed here Duration Displays the duration of the current video conference call Note 99h59m is displayed for the duration even if the...

Страница 42: ...ndication Displayed on the Main Site when Other Site s Audio is set to Mute during a multiple party video conference call using the built in MCU Page 72 Page 97 Dialling Indication Displayed when a call is incoming at another site such as when a site is added during a call or when a call is made Page 62 Presentation Mode Indication Displayed for the main site for video conference calls with multip...

Страница 43: ...domain name The following characters can be used for input such as entering addresses in the contact list or directly entering the address of the party to call When using SIP alphanumeric characters symbols _ up to 189 characters When using H 323 alphanumeric characters symbols _ up to 189 characters When using SIP the user name portion before the mark can be up to 60 characters and the domain nam...

Страница 44: ...ted Arabic is displayed to select Arabic 3 Press ENTER 4 Press G 5 Use to select Yes and press ENTER The connection mode setting screen is displayed 6 Press ENTER use to select the desired connection mode and then press ENTER again Note Calls cannot be made with other parties whose connection mode is different from yours NAT Traversal Mode or IP NAT Traversal Mode can be used only after activating...

Страница 45: ...he subnet mask Default Gateway Enter the IP address of the default gateway Note IP Address LAN 1 Subnet mask LAN 1 and Default Gateway can be entered only if IP Address LAN 1 setting is set to Manual If the value for IP Address LAN 1 Subnet mask LAN 1 or Default Gateway contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correc...

Страница 46: ...8 0 1 Wrong entry 192 168 000 001 16 Press G 17 Select Yes using then press ENTER Settings become effective after the automatic restart Note If the IP address or subnet mask contains an invalid value a message will appear requiring you to enter a valid IP address or subnet mask A multicast address or broadcast address cannot be used for the IP address 46 User Manual Document Version 2015 12 Prepar...

Страница 47: ...ot call the party by entering an address directly or by using the call history If a video conference call is received during another video conference call a dialogue box is displayed to confirm whether to answer the incoming video conference call Use to select Yes or No and press ENTER Select Yes to answer the video conference call Select No to stop receiving the incoming video conference call and...

Страница 48: ... IP address from the one registered in the other party s contact list In such cases when the other party tries to call you by selecting a registered IP address from their contact list the call will not be connected For details contact your network administrator 1 Press MENU The Menu screen is displayed 1 4 5 2 3 2 Select Contact List using and press ENTER The contact list screen is displayed The e...

Страница 49: ...b assigned to that button as shown below Numeric button 1 2 3 4 5 6 7 8 9 0 Index Tab ABC DEF GHI JKL MNO PQRS TUV WXYZ 0 9 Note If the display is sorted by speed dial number in step 2 you can click a speed dial number 1 through 600 to select it 4 Press START to start the call 5 When you want to end the call press END The Home screen is displayed Document Version 2015 12 User Manual 49 Starting a ...

Страница 50: ...nd press ENTER The profile list screen is displayed 3 Select the profile you want to use to make a call using 4 Press START to start the call 5 When you want to end the call press END For ending a multiple party video conference call refer to Disconnecting Parties During Video Conference Call Page 64 Note You can make a video conference call by changing the party of the selected profile before sta...

Страница 51: ...layed 3 Select the party using then press ENTER Selecting an item will add or remove the mark for the item in the selection column The contacts with a mark will be called 4 Press START to start the call A dialogue box to confirm the start of a call is displayed 5 Use to select Yes and press ENTER Document Version 2015 12 User Manual 51 Starting a Video Conference ...

Страница 52: ...to input Connection mode 1 to Connection mode 9 and press ENTER 4 Use to select the connection mode IP Mode SIP IP Mode H 323 NAT Traversal Mode 5 Use to select the site Site 1 to Site 9 6 When using IP mode enter the IP address or host name SIP URI or SIP user name H 323 extension H 323 name or MCU s conference room number IP address When using NAT Traversal mode enter the connection number 7 dig...

Страница 53: ...main name is automatically appended to the address and the call is made Be careful as this may result in calling the wrong party See Page 43 for details about the characters that can be input for address entry Enter a standards compliant value For details contact your network administrator To initiate a video conference call by entering an MCU s conference room number IP address SIP Server and Gat...

Страница 54: ...ty is displayed When the called party was selected from the call history selecting a contact by their displayed site name in the history will display the site name for the other party For a party that is displaying a site name the site name can be changed when inputting letters and numbers directly by pressing Y to delete the site name and then input it 54 User Manual Document Version 2015 12 Star...

Страница 55: ... 52 that information is displayed instead of the contact name That information is displayed even if a matching entry exists in the contact list Even when a profile is used to make a video conference call the call will appear in the outgoing call history You can then make a video conference call with a profile from the outgoing call history If consecutive video conference calls are made to the same...

Страница 56: ...coming call history screen by pressing G When calling using a profile the Profile ID PID is displayed In the incoming call history if a party is not registered in your contact list the address information received from the party is displayed In the outgoing call history if a party is registered in your contact list the contact name is displayed However when calling by entering an IP address or hos...

Страница 57: ...ntact your network administrator 3 Select the party you want to call using Note If you press ENTER the call history details screen is displayed Not displayed when the multicast call history outgoing is selected When not selecting a local site Page 101 the values of the basic settings are displayed for Local site name Bandwidth displays the mediated bandwidth for connected sites Depending on the ot...

Страница 58: ...conference call is incoming there will be an incoming call ring and a dialogue box is displayed When the caller is registered in the contact list the caller s site is displayed When the caller is not registered the caller s IP address connection number or other caller information that is received is displayed Note If the other party uses the same SIP domain name as you only the SIP user name and n...

Страница 59: ...ed you can stop receiving a video conference call and continue making a video conference call When Automatic Answer is Set When a video conference call is incoming while the Home screen is displayed the call will be automatically answered after one ring and transmission then begins When a video conference call is incoming with a screen other than the Home screen displayed a dialogue box is display...

Страница 60: ...onnect to For details contact your dealer The procedure for connecting to an MCU differs depending on the MCU For details contact your dealer Audio sent to the other party is monaural While you are displaying a sub video camera s image you cannot send a still image from the sub video camera Encrypted communication may not be supported In such cases connect to an MCU over an intranet or via a VPN F...

Страница 61: ... occur You can operate the other party s device using tone signals with the KX VC1600 KX VC1300 HDVC MPCS 1 1 Enter a tone signal 0 9 or The input field A is displayed A Note The input field can only contain up to 16 characters If you input 17 characters the first character input will not be displayed in the input field but all tone signals will be sent The input field is not displayed until a ton...

Страница 62: ...gue box is not displayed and the manual dial screen is displayed instead For sites that are in a video conference call that was made using profile calling with entry restriction set to ON in the profile settings the dialogue box is not displayed and the profile used to make the call is selected 3 Use to select the dialling method Profile or Manual Dial When selecting profile The profile setting se...

Страница 63: ...49 For the call history press G to switch between the incoming call history and the outgoing call history Press ENTER 4 Press START Note If your own site becomes a Sub Site do not try to add additional sites to a video conference call When the called party was selected from the contact list the site name for the other party is displayed When the called party was selected from the call history sele...

Страница 64: ... dialogue box to select the party you want to disconnect is displayed Note In step 1 pressing MENU using to select Disconnect and then pressing ENTER will still display the dialogue box 2 Select the party whom you want to disconnect using and press ENTER The selected party is disconnected Disconnecting a multi party conference Sub Site only 1 Press END The video conference call is disconnected 64 ...

Страница 65: ... 1 Press MENU The communication menu screen is displayed 2 Use to select Send Cont Method and press ENTER A dialogue box for selecting the contents sending method is displayed 3 Use to select a content sending method and press ENTER Auto default Automatically changes between dual stream and single stream Single stream Fixed to single stream Document Version 2015 12 User Manual 65 During Video Conf...

Страница 66: ... image is displayed full screen and your own image is displayed in the upper right subscreen PwithP Layout 3 The other party s image and your own image are displayed Side by side Layout 4 Your own image is displayed full screen 1 Example 1 display 2 party video conference without content sharing Main Site Single stream communication LAYOUT The other party The other party The other party LAYOUT You...

Страница 67: ...e MCU mode Page 69 Page 97 Page 111 CP1 to CP10 Changes to the selected layout Layout according to the number of sites when Auto is selected Discussion Mode Number of Sites Layout Number 2 CP1 3 4 CP4 5 6 CP6 7 8 CP8 9 CP9 10 CP10 Layout according to the number of sites when Auto is selected Presentation Mode Number of Sites Layout Number 2 CP1 3 CP2 4 5 CP4 6 7 CP6 8 9 CP8 10 CP9 Document Version...

Страница 68: ... 5 4 CP9 3 6 5 4 9 8 7 1 2 CP10 1 2 3 6 5 4 7 10 9 8 Operation of Sub Sites During a video conference call you can use remote control operations to change the screen display layout from a Sub Site Remote Control Operation and Layout for Sub Sites Numerical Keypad Layout Number 21 CP1 22 CP2 68 User Manual Document Version 2015 12 During Video Conference Calls ...

Страница 69: ...You can change the MCU mode during a video conference call 1 Press MENU The communication menu screen is displayed 2 Use to select MCU Mode and press ENTER The MCU mode settings dialog box is displayed 3 Use to select the MCU mode Discussion The same image is displayed for the main site and sub sites This mode is suited to discussion style conferences Presentation The main site sees a composite im...

Страница 70: ...me at the time is displayed as display priority 2 Site 1 to Site 9 Displays the selected site as the main display Specified Position Displays each site s image in the specified position When using Presentation Mode Site 1 to Site 9 Displays the selected site as the main display Specified Position Displays each sub site s image in the specified position Note Specified Position can only be selected ...

Страница 71: ...ect Done and press ENTER Note When sharing content via single stream communication the content will automatically displayed as the main display Document Version 2015 12 User Manual 71 During Video Conference Calls ...

Страница 72: ...conference call you can change the mode that is used to mix the audio from your own site and the other party s site 1 Press MENU The communication menu screen is displayed 2 Use to select Other Site s Audio and press ENTER The other party s audio setting dialogue box is displayed 3 Use to select Mix Auto Mix Selection or Mute and press ENTER Mix Auto default Audio from the loudest 4 sites is autom...

Страница 73: ... press ENTER Audio mixing site setting dialog box is displayed 3 Use to select the sites whose audio will be mixed together and press ENTER Press ENTER to select deselect the desired sites You can select up to 4 sites 4 Use to select Done and press ENTER Note This setting is only available when Other Site s Audio in the communication menu Page 72 or Other Site s Audio in the profile setup Page 97 ...

Страница 74: ...arty s voice Pressing will decrease the volume of the other party s voice After about 3 seconds the volume level bar disappears Note You can set the volume level of a video conference call before starting the call Page 114 After ending a video conference call the volume level returns to the volume level set before starting the call You cannot adjust the display s volume 74 User Manual Document Ver...

Страница 75: ... regardless of which party initiated the call Page 110 Muting the Microphone Operation with the Remote Control 1 Press MIC MUTE An icon appears in the status display area of the screen Page 38 and the LED light on the Boundary Microphone becomes red Make sure the colour of the LED changes Pressing MIC MUTE again will unmute the microphone The LED light on the Boundary Microphone becomes green Make...

Страница 76: ...olour of the LED changes Note When multiple Digital Boundary Microphones are connected pressing the MIC Mute button of one Digital Boundary Microphone will mute all Digital Boundary Microphones When using Digital Boundary Microphones and an Analogue Boundary Microphone together pressing the MIC Mute button on one Boundary Microphone will mute all Boundary Microphones If a headset is connected the ...

Страница 77: ...on is disabled Note Noise reduction is available only when Digital Boundary Microphones are connected You can set whether to enable noise reduction for a video conference call before starting the call Page 110 After a video conference call is finished the noise reduction setting returns to the value set before starting the call When Y Button during MCU in GUI Settings is set to Discussion Presenta...

Страница 78: ...ull HD 1920 1080 1 Press PC or CAMERA SUB during a video conference call For dual stream communication You can send the image of your video camera and the image of your computer s screen or a sub video camera at the same time to the other party You can view the other party and check shared data at the same time Note If dual stream communication is disabled in the communication settings Page 109 or...

Страница 79: ...1 HDMI2 Site 3 Site 4 CAMERA MAIN PC CAMERA SUB Your Own Site With contents sharing With contents sharing Other Video Sources Other Video Sources Other Video Sources Other Video Sources LAYOUT LAYOUT LAYOUT Other Video Sources Other Video Sources Other Video Sources Other Video Sources Other Video Sources Other Video Sources Site 2 Site 1 Site 3 Site 4 Site 2 Site 1 LAYOUT LAYOUT LAYOUT Site 3 Sit...

Страница 80: ...ge their screen layout to one that displays your screen For dual stream communication While sharing the contents of a computer s screen or the sub camera image the other party can also share their contents Note that in this case the images for the contents of all sites will change to the last shared image While the Home screen idle screen is displayed pressing PC or CAMERA SUB will display the con...

Страница 81: ...500 KX VC300 KX VC600 with a software version older than 2 30 not including 2 30 you will not be able to control any of the other party s video cameras You will only be able to control your own video camera In order for other parties to be able to control your video camera you must set CAM ctrl from remote site s in your settings to ON by default it is set to OFF Page 117 The Main Site can operate...

Страница 82: ...yed Operation from the video camera menu 1 Press CAM CTRL The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 3 1 2 3 2 Use to select the site to display and press ENTER The camera control screen is displayed 82 User Manual Document Version 2015 12 Controll...

Страница 83: ...s in succession To return to the video conference call screen press BACK Note You can press FULL SCREEN on the remote control to display hide the guide area You can specify in the administrator menu Page 135 whether the entire guide area is hidden or only a portion of it In the following cases you will not be able to control a video camera even if you press CAM CTRL While displaying the unit infor...

Страница 84: ...unctions For details contact your dealer The features that can be used may be limited depending on your video camera model e g A video camera with only a zoom feature 1 Press HOME The Home screen is displayed Note If you are registering presets for the sub video camera press CAMERA SUB 5 3 6 5 7 2 1 8 4 2 Press CAM CTRL The camera control screen for your own video camera is displayed 3 Press G The...

Страница 85: ...om out Pan the video camera left right Tilt the video camera up down 6 Press G A dialogue box to confirm the saving of settings is displayed 7 Use to select Yes and press ENTER The preset screen is displayed Note To continue making settings repeat steps 4 7 8 Press HOME The Home screen is displayed Note Preset registration information for a video camera is saved in that video camera If a video cam...

Страница 86: ...ng a video conference call 1 Press CAM CTRL The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 2 1 3 2 Use to select Local Site and press ENTER The camera control screen is displayed 3 Press a numeric button 1 9 to select the preset number that you want to...

Страница 87: ...on your video camera model For details about compatible video camera models contact your dealer 1 Press CAM CTRL The site selection dialogue box is displayed Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 1 2 4 3 2 Use to select Local Site and press ENTER The camera control screen is displayed Do...

Страница 88: ...ing on your video camera model While you are configuring settings on the camera menu screen other parties cannot control your video camera Brightness screen Brightness Mode Press ENTER and use to select Auto or Manual Note When Manual is selected you can adjust the brightness by pressing the buttons on the remote control B Dark R Light 88 User Manual Document Version 2015 12 Controlling a Video Ca...

Страница 89: ...procedure 1 Press ENTER If the white balance had been set before by selecting Calibrate that previously set state will be recalled 2 Turn a piece of white paper toward the video camera 3 Press G Focus screen Use to select the following items for input Focus Position Press ENTER and use to select Center or Sides Wide Focus Mode Press ENTER and use to select Auto or Manual Note When Manual is select...

Страница 90: ... a part of the video image and displays it in the four corners of the screen Magnifier Press ENTER and use to select ON or OFF Note If you want to use the magnifier function perform the following procedure 1 Select ON and press ENTER Your own image is displayed in full screen and a magnified image of your own is displayed in the upper right subscreen 90 User Manual Document Version 2015 12 Control...

Страница 91: ...OOM to zoom in and press ZOOM to zoom out To change the screen layout If you want to change the position of the magnified image on the screen press Y Each time you press Y the position of the magnified image will change in the following order upper right lower right lower left upper left Example When the dotted line part is magnified and displayed in the upper left subscreen 3 To return to the mag...

Страница 92: ...ayed A mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected 2 1 2 Press BACK The display returns to the screen in use before the connections status screen was viewed 92 User Manual Document Version 2015 12 D i s p l a y i n g t h e C o n n e c t i o n S t a t u s Displaying the Connection Status ...

Страница 93: ...e items press R to move to the next page and press B to move to the previous page Note The status of communication encryption ON OFF Best effort is displayed under Encryption SIP Encryption H 323 Encryption NAT Traversal The first and second pages display information for your own site and the third page only during a video conference call displays information for the other party s site During a mu...

Страница 94: ...The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties Video conferences cannot use more bandwidth than the maximum bandwidth setting set by your dealer For details contact your dealer Connection mode Press ENTER and use to select the connection mode call type IP Mode SIP ...

Страница 95: ...ering another contact press B and repeat steps 4 6 7 Press HOME The Home screen is displayed Editing Contact Information 1 Press MENU The Menu screen is displayed 2 Use to select Contact List and press ENTER The contact list screen is displayed 3 Use to select the contact you want to edit You can use or the numeric buttons of the remote control to select the displayed tab Page 49 4 Press ENTER The...

Страница 96: ...istory 1 Press MENU The Menu screen is displayed 2 Use to select Call History and press ENTER The outgoing call history screen is displayed Note To refer to the incoming call history press G 3 Use to select the single party entry you want to add as a contact and press B The contact list registration screen is displayed 4 Use to select the necessary items and input information 5 Press G A dialogue ...

Страница 97: ...names Note For images displayed using HDMI 1 at the main site you can display the name of each site on the layout screen Note however that when using PwithP or SideBySide for camera or content layout the site name is not displayed even when using HDMI 1 Page 132 When using presentation mode site names are displayed in the composite image of sub sites Other Site s Audio Press ENTER and use to selec...

Страница 98: ...d display positions see Page 68 Main Position Presentation Press ENTER and use to select the screen to display as the main display display priority 1 Site 1 default to Site 20 The selected site is displayed as the main display Specified Position Displays each sub site s image in the specified position Note When Specified Position is selected sites are displayed in the display position determined b...

Страница 99: ...isplayed When selecting Contact list The contact list screen is displayed Use to select the other party to register and press ENTER The site selection screen is displayed When selecting Call History The outgoing call history selection screen is displayed Use to select the other party to register and press ENTER The site selection screen is displayed Note After performing step 7 if you do not set A...

Страница 100: ...ressing R or B respectively 5 Use to select the item you want to edit and make any changes 6 Press G A dialogue box to confirm the saving of settings is displayed 7 Use to select Yes and press ENTER The profile list screen is displayed 8 Press HOME The Home screen is displayed Deleting a Profile 1 Press MENU The Menu screen is displayed 2 Use to select Profile and press ENTER The profile list scre...

Страница 101: ...Copy from 1 Name to Copy from 9 Name The numbers 1 through 9 correspond to local site IDs Name will be the device names already set to local site IDs 1 through 9 Name Enter a device name for the local site Connection mode Press ENTER and use to select a connection mode IP Mode NAT Traversal Mode IP NAT Traversal Mode default IP Mode 5 Press G A dialogue box to confirm the saving of settings is dis...

Страница 102: ... be performed for each local site When settings are changed and saved while the local site is in the switched status those settings will be valid only when that local site is selected Deleting Local Site Information 1 Press MENU The Menu screen is displayed 2 Use to select Select local site and press ENTER The select local site screen is displayed 3 Use to select the local site you want to delete ...

Страница 103: ...d data is lost When No is selected you can continue entering the data 1 Press MENU The Menu screen is displayed 2 Use to select Settings and press ENTER The system settings screen is displayed System Setting Screen List A System Settings Sets the device s name Page 106 B Set Date Time Sets the date and time Page 106 C Network Settings Sets the network settings Page 106 D Call set up Sets items use...

Страница 104: ... 114 I MIC Setting Sets the positioning for proprietary digital boundary microphones Page 114 J Remote Ctrl ID Sets IDs for the remote control and the main unit Page 116 Previous page Following page B R K Camera Settings Sets the camera at your own site Page 117 L Language Setting Sets the display language Page 117 M Multicast Setting Sets the multicast feature Page 153 Previous page Following pag...

Страница 105: ... being sent to other parties from your own site Page 119 Previous page Following page B R S License Info You can display information about licences and open source software Page 119 T EULA You can display information about the licence agreement Page 119 U Remote access Performs the operations so that dealers can carry out maintenance remotely Page 120 3 Use to select an item to set and press ENTER...

Страница 106: ...bnet mask LAN 1 are respectively displayed as IP Address setting IP Address and Subnet mask 1 Select Network Settings and press ENTER The network settings screen is displayed 2 Use to select the following items for input IP Address LAN 1 setting Use to select whether the IP address information for this unit IP Address LAN 1 Subnet mask LAN 1 Default Gateway will be obtained automatically from a DH...

Страница 107: ... IPv6 Address and Prefix length 4 Use to select the following items for input IPv6 LAN 1 Select ON or OFF default Note When ON is selected both the IPv4 address and IPv6 address will be displayed on the unit information screen On the upper right of the home screen only the IPv4 address is displayed IPv6 Address LAN 1 setting Select whether the IPv6 address will be obtained automatically or will be...

Страница 108: ...s not set for LAN 2 Routing Settings will not be displayed Once LAN 2 is set to ON press G to save the settings and close the setting screen Then select Network Settings and set the routing Routing settings for LAN2 KX VC1600 only 7 Use to select Routing Settings and press ENTER The routing list screen is displayed 8 Use to select Not Registered 9 Press B The routing settings screen is displayed 1...

Страница 109: ...bandwidth to be used 256 kbps 18 Mbps default 9 0 Mbps Max Bandwidth Per Site LAN 1 Press ENTER and then use to select the maximum bandwidth per site 256 kbps 18 Mbps or Not Specified default Not Specified Max Bandwidth Per Site LAN 2 KX VC1600 only Press ENTER and then use to select the maximum bandwidth per site 256 kbps 18 Mbps or Not Specified default Not Specified Note For the KX VC1300 Max B...

Страница 110: ...isconnected MIC detection Use to select whether to enable connection status detection for Boundary Microphones or a headset ON default Boundary Microphone headset detection is enabled OFF Boundary Microphone headset detection is disabled Note When Boundary Microphones headsets are not being used set this to OFF Network Connection Status Use to select whether to display the network status indicatio...

Страница 111: ...he items press R to move to the next page and press B to move to the previous page MCU Mode Press ENTER and use to select the MCU mode used when starting a video conference Discussion default The same image is displayed for the main site and sub sites This mode is suited to discussion style conferences Presentation The main site sees a composite image including the sub sites and the sub sites see ...

Страница 112: ...ntrolled according to audio 1 to 20 seconds default 10 seconds Site name display Use to select whether to display site names when the display is split into multiple screens ON default Display site names OFF Do not display site names Note For images displayed using HDMI 1 at the main site you can display the name of each site on the layout screen Note however that when using PwithP or SideBySide fo...

Страница 113: ...bps or more 2 0 Mbps or more Consider bandwidth to determine the two types of communication group thresholds 3 Press G A dialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The system settings screen is displayed Setting One touch Connection Numbers Set the addresses or profiles assigned to the one touch connection numbers 1 to 5 displayed on the home sc...

Страница 114: ...ttern Pattern 1 to Pattern 5 default Pattern 1 Default Sound Lev Use to select the volume level 0 20 at the start of a video conference call default 16 Sound Pre sets Press ENTER and use to select the tone More Highs Standard default More Lows Voice or Music at the start of a video conference call Note You can listen to a sample of the following items by pressing R Welcome Screen Vol Ringback Tone...

Страница 115: ... microphone are played through both the left and right speakers at the same volume Note When a Digital Boundary Microphone is set to Center stereo make sure that it is placed with its connector facing the display When using Digital Boundary Microphones and an Analogue Boundary Microphone together the output settings differ as follows Digital Boundary Microphones Manually set output Analogue Bounda...

Страница 116: ... controls You can confirm the remote control ID for the unit on the Home screen Page 38 1 Select Remote Ctrl ID and press ENTER The remote control settings screen is displayed 2 Use to select the following items for input Remote ID enable Use to select ON or OFF default When ON is selected you can set a specific remote control ID for the unit When OFF is selected the unit will respond to all remot...

Страница 117: ...the remote control OFF Do not allow camera operations using the remote control Direct Cam Ctrl on Home Screen Use to select whether camera operation by remote control is enabled when not in a video conference call ON default Allow camera operations using the remote control OFF Do not allow camera operations using the remote control Pan Direction Use to select the direction in which the video camer...

Страница 118: ...s to select the fifth item from the top press ENTER 4 Press twice The second page is displayed 5 Press to select the second item from the top press ENTER The language settings screen is displayed 6 Repeat the procedure from step 2 Using Multicast Refer to Using Multicast Page 150 Display Unit Information You can view the setting information for the unit 1 Select System Info and press ENTER The uni...

Страница 119: ...eadset is connected 1 Select Self Diag and press ENTER The self diagnosis screen is displayed with the dialogue box Note You can hide or display the dialogue box by pressing B Set the microphone at least 1 m 3 3 ft away from the speakers 2 Press R The self diagnosis starts Note Check the image that is displayed from the main video camera To avoid feedback slowly raise the volume using the remote c...

Страница 120: ... operation you cannot use the unit until remote maintenance is finished However turning the power off and then back on cancels remote maintenance and you can use the unit For details contact your dealer 1 Select Remote access and press ENTER The dialogue box confirming whether you want to start remote maintenance is displayed 2 Use to select Yes and press ENTER The remote maintenance screen is dis...

Страница 121: ...you can answer a video conference call while any unsaved data is lost When No is selected you can continue entering the data 1 Press MENU The Menu screen is displayed 2 Use to select Settings and press ENTER The system settings screen is displayed 3 Press to display the fourth page 4 Use to select Admin login and press ENTER The login screen is displayed 5 Use to select Password then enter the adm...

Страница 122: ...f encrypted communications and users etc Page 125 C Update Settings Performs the settings for confirming the latest version before performing a software update Page 126 D Connection mode Sets the mode for communicating with the other party Page 127 E NAT Settings Sets NAT information Page 127 Previous page Following page B R F Call Type Settings Sets the communication types used by the unit Page 1...

Страница 123: ...ortcut Settings Sets the shortcut function where the remote control s colour keys can be set to display screens such as the network settings screen Page 136 O Select local site set Sets local site settings Page 136 P Multicast Tree Set Sets the multicast function settings Page 153 Q Export data Exports information from the address book etc Page 136 R Import data Imports exported data from a USB me...

Страница 124: ...r own site s video camera Page 140 V System Initialize Initialises all settings apart from those for functions enabled from enhanced software Page 140 7 Use to select the items for input and press ENTER The selected screen is displayed Perform settings following the descriptions of each screen A through V 8 Press HOME The Home screen is displayed 124 User Manual Document Version 2015 12 Contacts a...

Страница 125: ...on settings If an encryption key is not set for SIP communication you cannot enable encryption When using encrypted communication with the KX VC Series NAT Traversal Service set SIP communication encryption using this setting When using IP NAT traversal mode use the same encryption settings as for SIP communication in IP mode or NAT traversal mode Be aware that if encryption is disabled eavesdropp...

Страница 126: ...mode SIP Access mode H 323 3 Press G A dialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The administrator menu screen is displayed Making Software Update Settings Preparation settings for updating the software can be made here Note The DNS server setting is necessary to check for upgrades and to download the latest software from the network Page 106 1...

Страница 127: ...isplayed in step 2 When using NAT traversal mode Page 127 Static NAT WAN IP Address and Local address judgement are not displayed in step 2 This setting is available only when IP Address LAN 1 setting is set to Manual in Network Settings Page 106 1 Select NAT Settings and press ENTER The NAT settings screen is displayed 2 Use to select the following items for input The following items are displaye...

Страница 128: ...TP and RTCP for Video Sub BFCP H 245 3 Press G A dialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The administrator menu screen is displayed Making Call Type Settings 1 Select Call Type Settings and press ENTER The call type settings screen is displayed 2 Use to select the following items for input SIP Use to select ON default or OFF Note When OFF is ...

Страница 129: ...ame Note See Page 43 for details about the characters that can be input Enter a standards compliant value For details contact your network administrator Digest Authentication Use to select whether to enable digest authentication ON Enables digest authentication OFF default Disables digest authentication Authentication ID Enter an authentication ID 1 60 characters alphanumeric space symbols Page 16...

Страница 130: ...dress is used refer to Page 43 The DNS server setting is necessary to enter host names Page 106 See Page 43 for details about the characters that can be input for host names H 323 Name Enter the H 323 name H 323 Extension Enter the H 323 extension Note See Page 43 for details about the characters that can be input Enter a standards compliant value For details contact your network administrator Aut...

Страница 131: ...23 Audio System Use to select the item that you want to change and press ENTER Checkmarks are added or removed Codecs without a checkmark are disabled By default all are enabled Note The setting of H 264 Baseline Profile PktMode0 codec for H 323 Video System and the setting of G 722 codec for H 323 Audio System cannot be changed The setting of H 264 Baseline Profile PktMode0 codec for SIP Video Sy...

Страница 132: ...shared during dual stream communication Content default Displays your own shared contents Content Other PwithP Displays your own site s shared contents with camera image of the other party s site as a picture in picture Content Local PwithP Displays your own site s shared contents and camera image as a picture in picture Content Other SideBySide Displays your own site s shared contents with camera...

Страница 133: ...C1600 only Press ENTER and use to select settings for analogue component output Same as HDMI 1 default Outputs an analogue component signal that is the same image as for HDMI1 Same as HDMI 2 Outputs an analogue component signal that is the same image as for HDMI2 Max Resolution KX VC1600 only Press ENTER and use to select 1080i default or 1080p Note The set maximum resolution that will be applied ...

Страница 134: ...r during a video conference call HDMI1 default Outputs audio from HDMI1 HDMI2 Outputs audio from HDMI2 OFF Audio is not output to HDMI Note In the image output settings when Video Output is set to HDMI 1 HDMI2 is not displayed Page 132 Output local site sound Press ENTER and use to select whether your own site s audio is output to its destination during a video conference call OFF default Local si...

Страница 135: ... screen is not displayed even if you select MCU Settings in the menu screen Active Home Menu Use to select ON default or OFF If you select OFF the guide is not displayed in the Home screen Pressing FULL SCREEN on the remote control will switch between displaying hiding Active Camera control Menu Press ENTER use to select Partially Hide default or Fully Hide This setting determines the result when ...

Страница 136: ...gs One Touch Set Standby Setting Sound Settings MIC Setting Remote Ctrl ID Camera Settings Language Setting Multicast Setting Enhancement Network Test Self Diag Remote access Note Items set to OFF in GUI Settings are also displayed 3 Press G A dialogue box to confirm the saving of settings is displayed 4 Use to select Yes and press ENTER The administrator menu screen is displayed Setting Local Sit...

Страница 137: ...USB memory device will be named hdvclogall_XXXX tar The XXXX portion of the file name varies depending on the software version and date of the export The contacts list address xml profile profile xml configuration data config xml encryption data sec_config xml and multicast tree list alm_config_list xml that are included in the file hdvclogall_XXXX tar can be imported into the unit For information...

Страница 138: ...tory that contains the data from root default or 01 16 Data Press ENTER and use to specify the data that will be imported from All Data Contact List Profile Configuration Data Encryption Data Startup screen or Multicast Tree List 5 Press G A dialogue box is displayed asking you to confirm the import and that unit will restart after the import 6 Use to select Yes and press ENTER The unit restarts s...

Страница 139: ...gistration Activated features can also be checked on the enhanced feature confirmation screen Page 118 Updating Software Note If you want to update software using a USB memory device consult your dealer When updating software using a USB memory device note the following Save the software update file in the root directory of the USB memory device Do not change the name of the software update file C...

Страница 140: ...tact your dealer Software cannot be updated when using IPv6 addresses Initialising a Video Camera Note Initialisation is available only for video cameras connected to your unit and only when you are not on a video conference call For details about compatible video camera models contact your dealer 1 Select Camera Initialize and press ENTER The video camera initialisation screen is displayed 2 Use ...

Страница 141: ...etails see Checking Enhanced Features Page 118 To continue using this service after the trial service period has ended you must purchase an activation key to extend the service period The length of the service period depends on the card For details about the card contact your dealer For details about the procedure for extending the service period see Extending the Service Period Page 146 Security ...

Страница 142: ...he unit 5 Video conference call over KX VC Series NAT Traversal Service 6 Extend the Service Period of KX VC Series NAT Traversal Service Page 146 using a computer Note Operations in Obtain a Registration Key Page 143 and Extending the Service Period Page 146 must be performed by your dealer For details contact your dealer 142 User Manual Document Version 2015 12 Using the KX VC Series NAT Travers...

Страница 143: ...ack in Part Names and Usage Page 19 Note Operation cannot be guaranteed in the following cases You are using a router other than one tested by Panasonic Multiple HD Visual Communication Units are connected to one router The HD Visual Communication Unit is connected directly to the Internet and not through a router Obtain a Registration Key In this procedure you will use a computer to access the KX...

Страница 144: ... the language from the drop down list in the upper right of the screen 2 Enter the characters displayed in the image and then click Apply The function selection screen is displayed Note The fields are case sensitive 3 Click Apply new next to HDVC The new application screen is displayed 4 Fill in the following items MPR ID Activation Key No Registration ID 5 Click Next The Terms of Use screen is di...

Страница 145: ...tion Key again using a computer Page 145 9 Click Menu The function selection screen is displayed To display the Registration Key again using a computer If you misplace the Registration Key information you can display it again by following the procedure below 1 From a computer access the KX VC Series NAT Traversal Service registration page https www tsunagarunet com hdcom main The login screen is d...

Страница 146: ...ervice period the service period is extended by 1 year Jan 1 Mar 1 Service Period 3 months Whole day April 1 Until midnight April 2 Whole day April 2 the following year Until midnight April 3 Extended by 1 year Service Period 1 year and 3 months Duration 1 year If the service period is extended within 6 months following the expiration of a service period the service period begins at the time the e...

Страница 147: ...ick Accept The extension confirmation screen is displayed 7 Click Register The extension completion screen is displayed Note To register another activation key click Register New and repeat steps 4 to 7 The total amount of the service period that can be registered using activation keys at one time is 6 years which includes the amount of time remaining in the currently active service period An acti...

Страница 148: ...NTER The enhanced feature confirmation screen is displayed Check the field KX VC Series NAT Traversal Service and confirm that the service period has been extended 14 Press HOME The Home screen is displayed 148 User Manual Document Version 2015 12 Using the KX VC Series NAT Traversal Service ...

Страница 149: ...Mobile device NAT Traversal HD Visual Communication Unit none Mobile device NAT Traversal Connection modes usable for communication IP Mode IP NAT Traversal Mode using IP Mode IP Mode NAT Traversal Mode IP NAT Traversal Mode IP Mode IP NAT Traversal Mode using IP Mode Maximum number of mobile devices that can connect using mobile connection KX VC1300 3 units KX VC1600 5 units KX VC1600 when using ...

Страница 150: ...layers of relays a system of 31 units can be established A multicast system is composed of the following terminals Multicast terminal The top level terminal that multicasts video and audio Relay terminal Receives video and audio from a higher level terminal and relays it to a lower lever terminal The received contents are also shown at the relay terminal Receiver terminal Receives video and audio ...

Страница 151: ...Connection using a SIP server cannot be performed When configuring a system of 32 or more units a multicast server is required For details contact your dealer Multicast Operation Starting Multicast In order to perform multicasting multicast tree settings must first be set Page 152 Page 153 When the multicast is started from the multicast tree setting screen connections are established with the low...

Страница 152: ...minal Multicast terminal About the Network The multicast terminal and relay terminals multicast data to up to 2 terminals so all terminals in the multicast system must have bandwidth twice that of the multicast maximum bandwidth 1 1 2 2 3 4 5 Mbps The recommended resolutions for the multicast maximum bandwidth are as follows Maximum bandwidth Maximum resolution Full HD 1080 30p HD 720 60p 5 Mbps r...

Страница 153: ... System Maintenance Page 103 select Multicast Setting and press ENTER The multicast setting screen is displayed 2 Press ENTER and use to select the microphone of the multicast terminal to use for the multicast feature MIC Audio In default Audio is input from both the Boundary Microphone and the RCA inputs Audio In Audio is input from the RCA inputs Note Multicast Setting is displayed when Multicas...

Страница 154: ...dwidth of the connection used during the multicast drops the resolution and or frame rate of the multicast data may lower Multicast Default Video Press ENTER and use to select the video to send when the multicast starts Main Camera default The video of the main camera is sent Sub Camera The video of the sub camera is sent PC The image of the PC is sent Note Performing contents sharing operations c...

Страница 155: ...splayed If is displayed in a target s LAN column multicasting will not start when you press START The IP address specified for IP Address Page 154 is an IP address of a network that the target cannot communicate with Confirm the target s IP address 6 Use to select the Not Registered target with the lowest node ID and then press B A dialogue box is displayed for selecting the input method When Inpu...

Страница 156: ... tree screen is displayed Note To continue registering multicast trees repeat steps 2 8 of the procedure Editing Registered Contents 1 In step 7 of Administrator Menu List Page 121 select Multicast Tree Set and press ENTER The multicast tree screen is displayed 2 Use to select the multicast tree to edit 3 Press B The multicast tree setting screen is displayed 4 Use to select the item to edit and t...

Страница 157: ... the multicast will start Note If END is pressed during multicast preparation the multicast will be cancelled If no response is received from a lower level terminal for a connection confirmation for approximately 1 minute the multicast tree will adjust and then the multicast will start 4 To end the multicast press END Starting a Multicast by Selecting the Multicast Target Select a multicast target...

Страница 158: ...ou press START The IP address specified for IP Address Page 154 is an IP address of a network that the target cannot communicate with Confirm the target s IP address 5 Press START The multicast preparation screen is displayed and when connection confirmations for lower level terminals are completed the multicast will start Note If END is pressed during multicast preparation the multicast will be c...

Страница 159: ...yed 3 Use to select a multicast target and press ENTER The communication status of the selected multicast target is displayed Note Press B to return to the multicast information screen and to change the displayed site When automatic adjustment for the multicast tree occurs the adjusted node IDs are displayed in Current of Node ID Set Current Document Version 2015 12 User Manual 159 Using Multicast...

Страница 160: ...During a Multicast Relay Terminal Receiver Terminal 1 Press STATUS twice The unit information screen is displayed 2 1 2 Press R twice The multicast information screen is displayed 160 User Manual Document Version 2015 12 Using Multicast ...

Страница 161: ...ries For users in Taiwan only 1 Open the cover 2 Take out the R6 AA batteries 3 Insert new batteries R6 AA dry cell minus side first then close the cover Document Version 2015 12 User Manual 161 M i s c e l l a n e o u s Miscellaneous ...

Страница 162: ...with a neutral household cleaning agent using a well wrung damp cloth Then wipe down the unit with a dry soft cloth Do not use the following when cleaning the unit They may cause unit discolouration or damage Petroleum Scouring powder Alcohol Thinner Benzine Wax Hot water Powder soap If using a chemically treated cleaning cloth be sure to follow all accompanying directions and warnings 162 User Ma...

Страница 163: ...e input depends on which language is selected through system settings Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed If you want to input another character using the same button press to move the input cursor to the right Document Version 2015 12 User Manual 163 I n p u t Input ...

Страница 164: ...e Number Mode 1 1 1 1 1 1 ABCabc2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEFdef 3 3 GHIghi4 4 JKLjkl5 5 MNOmno6 6 PQRSpqr s7 7 TUVtuv8 8 WXYZwxy z9 9 0 Space 0 _ 1 abcABC2 defDEF3 ghiGHI4 jklJKL5 JKLjkl5 jklJKL5 mnoMNO6 pqrsPQR S7 tuvTUV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöøœ6 ...

Страница 165: ...1 1 AÁBCaáb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEÉFdeé f 3 3 GHIÍghií4 4 JKLjkl5 5 MNÑOÓm nñoó6 6 PQRSpqr s7 7 TUÚÜVtu úüv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aábcAÁB C2 deéfDEÉ F3 ghiíGHIÍ4 jklJKL5 JKLjkl5 jklJKL5 mnñoóMN ÑOÓ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ ...

Страница 166: ... Çaáâãàbc ç2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÉÊFde éêf3 3 GHIÍghií4 4 JKLjkl5 5 MNOÓÔÕ mnoóôõ6 6 PQRSpqr s7 7 TUÚÜVtuú üv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aáâãàbcç AÁÂÃÀBC Ç2 deéêfDEÉ ÊF3 ghiíGHIÍ4 jklJKL5 JKLjkl5 jklJKL5 mnoóôõM NOÓÔÕ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4...

Страница 167: ...rsPQRS7 tuvTUV8 wxyzWXYZ9 0 Normal space _ Button Katakana Mode Full Width Uppercase preferred Mode Lowercase preferred Mode Number Mode Normal アイウエオァ ィ ゥ ェ ォ カキクケコ サシスセソ タチツテ トッ ナニヌネノ ハヒフヘホ マミムメモ ヤユヨャュ ョ ラリルレロ ワヲンヮ Full width space Voicing mark Half voicing mark 1 2 3 4 5 6 7 8 9 0 _ Latin Mode Normal Document Version 2015 12 User Manual 167 Input ...

Страница 168: ...ту6 6 ФХЦЧфхцч7 7 ШЩЪЫшщъ ы8 8 ЬЭЮЯьэюя9 9 0 Space ҐЄІЇЎ ґєіїў 0 _ 1 абвгАБВГ2 деёжзДЕЁЖ З3 ийклИЙКЛ4 мнопМНОП5 рстуРСТУ6 фхцчФХЦЧ7 шщъыШЩЪ Ы8 ьэюяЬЭЮЯ9 0 Space ґєіїў ҐЄІЇЎ _ 1 AÁÂÃÀBCÇ aáâãàbcç2 DEÉÊFdeéê f3 GHIÍghií4 JKLjkl5 MNOÓÔÕm noóôõ6 TUÚÜVtuúü v8 0 Space 1 ghiíGHIÍ4 jklJKL5 mnoóôõM NOÓÔÕ6 pqrsPQRS7 tuúüvTUÚÜ V8 0 Space _ aáâãàbcç AÁÂÃÀBCÇ2 deéêfDEÉÊ F3 PQRSpqrs7 WXYZwxy z9 wxyzWXY Z9 _ _ 1...

Страница 169: ... Character 1 Western Europe Mode Extended Character 2 Eastern Europe Mode 1 1 1 1 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 JKLjkl5 jklJKL5 0 Space 0 Space 0 Space 0 Space _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô õöøœ6 mnñoòóôõ öøœMNÑ OÒÓÔÕÖ ØŒ6 Document Version 2015 12 User Manual 169 Input ...

Страница 170: ...UVtuv8 WXYZ wxyz9 0 _ 1 abcAB C2 defDEF3 ghiGHI4 jklJKL5 mnoMNO6 pqrsPQRS7 tuvTUV8 wxyzWXYZ 9 0 _ Button Uppercase preferred Mode Number Mode 1 2 3 4 5 6 7 8 9 0 _ Lowercase preferred Mode Normal space Normal space Latin Mode 170 User Manual Document Version 2015 12 Input ...

Страница 171: ... 1 1 1 1 1 AÄBCaäb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEFdef 3 3 GHIghi4 4 JKLjkl5 5 MNOÖmn oö6 6 PQRSßpq rsß7 7 TUÜVtuüv 8 8 WXYZwxy z9 9 0 Space 0 _ 1 aäbcAÄB C2 defDEF3 ghiGHI4 jklJKL5 JKLjkl5 jklJKL5 mnoöMNO Ö6 pqrsßPQR Sß7 tuüvTUÜV 8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ mnñoòóô...

Страница 172: ... ç2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEÈÉÊËF deèéêëf 3 3 GHIÎÏghiîï 4 4 JKLjkl5 5 MNOÔŒ mnoôœ6 6 PQRSpqr s7 7 TUÙÛÜVt uùûüv8 8 WXYZwxy z9 9 0 Space 0 _ 1 aàâæbcçA ÀÂÆBCÇ2 deèéêëfD EÈÉÊËF3 ghiîïGHIÎÏ 4 jklJKL5 JKLjkl5 jklJKL5 mnoôœM NOÔŒ6 pqrsPQR S7 tuùûüvTU ÙÛÜV8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGH...

Страница 173: ...1 1 AÀBCaàb c2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁ ÃÄÅÆBC Ç2 2 DEÈÉFde èéf 3 3 GHIÌghiì4 4 JKLjkl5 5 MNOÒÓm noòó6 6 PQRSpqr s7 7 TUÙVtuùv 8 8 WXYZwxy z9 9 0 Space 0 _ 1 aàbcAÀB C2 deèéfDEÈ ÉF3 ghiìGHIÌ4 jklJKL5 JKLjkl5 jklJKL5 mnoòóMN OÒÓ6 pqrsPQR S7 tuùvTUÙV 8 wxyzWXY Z9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 MNÑOÒÓ ÔÕÖØŒ ...

Страница 174: ...bc2 AÀÁÂÃÄÅ ÆBCÇaàá âãäåæbcç 2 aàáâãäåæ bcçAÀÁÂ ÃÄÅÆBC Ç2 2 DEÈÉËFd eèéëf 3 3 GHIÍÏghiíï 4 4 JKLjkl5 5 MNOÓÖm noóö6 6 PQRSpqr s7 7 TUÚÜVtuú üv8 8 WXIJYZw xijyz9 9 0 Space 0 _ 1 aáäbcAÁÄ BC2 deèéëfDE ÈÉËF3 ghiíïGHIÍÏ 4 jklJKL5 JKLjkl5 jklJKL5 mnoóöMN OÓÖ6 pqrsPQR S7 tuúüvTUÚ ÜV8 wxijyzWX IJYZ9 0 Space 0 Space 0 Space 0 Space 0 Space _ _ _ _ _ _ DEÈÉÊËF deèéêëf3 deèéêëfD EÈÉÊËF3 GHIÍghií4 ghiíGHIÍ4 ...

Страница 175: ...n an input mode other than Katakana mode or number mode is selected lowercase preferred mode uppercase preferred mode The current input mode is displayed in the guide area Example Latin mode and lowercase preferred mode currently selected Deleting an Input Character Press Y to delete an input character The character deleted depends on the position of the cursor If the cursor is to the right of the...

Страница 176: ... administrator can set the length of time until the unit enters screen standby mode Page 113 When connecting a device equipped with HDCP High bandwidth Digital Content Protection only a blue or blue black screen may be displayed If an image is not correctly displayed do not connect an HDCP equipped device The area at the edges of the screen is not displaying properly The display is not set to show...

Страница 177: ... the remote control match Perform the following procedure 1 Turn off the unit and restart it The Home screen is displayed Check the remote control ID of the unit Page 38 Note If the remote control ID is not displayed on the Home screen contact your dealer 2 Press and hold and at the same time 3 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID displayed...

Страница 178: ...er party s unit Page 117 Ask the other party to set CAM ctrl from remote site s to ON on their unit You are trying to use a function that is not supported by the other party s video camera For example you tried to use the pan function with a video camera that supports only the zoom function Check whether the other party s video camera supports the function you are trying to use When the other part...

Страница 179: ...he SIP settings if you still cannot connect to the other party contact your network administrator The ID and password for digest authentication are incorrect Check that the values specified for Authentication ID and Authentication Password are correct Page 129 The SIP Transport Protocol setting is different from the other party s Set the SIP Transport Protocol setting so that it is the same as the...

Страница 180: ...t IP address Check the settings for DNS Server or Primary DNS Server in network settings Page 106 The IP address set for LAN1 and IP address set for LAN2 may be using the same network address KX VC1600 only Check the IP addresses set for LAN1 and LAN2 in the Unit Information on the Home screen Page 38 If the addresses are using the same network address contact your network administrator When Auto ...

Страница 181: ...y s device the image may be distorted due to lack of bandwidth In this case contact your dealer There may be a problem with your communication lines Contact your dealer The maximum bandwidth changes during a video conference call The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participat...

Страница 182: ...our hand or other object You are too far from a microphone Speak close to a microphone More than 5 Digital Boundary Microphones are connected in cascade Connect no more than 4 Digital Boundary Microphones at a time A headset is connected When a headset is connected audio input from Boundary Microphones is disabled To use the Boundary Microphones disconnect the headset There may be a problem with y...

Страница 183: ...l parties can easily be heard The other party hears noise The Boundary Microphone cable is not properly connected Check that the Boundary Microphone is properly connected to the unit Page 27 The orientation of the image and sound do not match the voice of a person on a side of the screen comes from the opposite side s speaker etc The speakers are not properly positioned Position speakers on either...

Страница 184: ... Failed due to wrong encryption key Please contact your installer The encryption key settings do not match those of the other party in a video conference call Ensure your encryption key setting matches the other party s Page 126 Check the Main Camera connection A cable or cord is not properly connected Check that all cables to the unit are connected properly Page 20 The signal input from the main ...

Страница 185: ...gs so that video is output from the external monitor port Sub Camera is not connected Check the connection A cable or cord is not properly connected Check that all cables to the unit are connected properly Page 31 The sub video camera is not turned on Turn on the sub video camera Sub Camera source is not compatible A cable or cord is not properly connected Check that all cables to the unit are con...

Страница 186: ...eo conference systems contact your dealer Call disconnected due to incompatible device or unexpected error The other party s device uses an unsupported codec Have the other party check their settings Received remote control ID n1 The unit current setting is n2 Press Home button using the correct remote control or setup remote control as follows 1 Press and at the same time 2 Within 2 seconds press...

Страница 187: ...g the same IP address Register the correct IP address Invalid Primary DNS Server address The IP address contains an invalid value Enter the IPv4 address correctly The correct format is XXX XXX XXX XXX dotted format decimal notation If the IPv4 address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 ...

Страница 188: ...name etc is displayed and video conference calls can be made after reconnecting the LAN cable Disconnected When connecting to an MCU or non Panasonic video conference system the video conference call was disconnected When connecting to an MCU or non Panasonic video conference system encryption may not be available or some operations may not function as expected depending on the device used by the ...

Страница 189: ...nnot be used Enter a valid IPv6 address For the IPv6 address input format refer to Page 43 Invalid SIP Domain Name The format of the SIP domain name that you entered is invalid Enter a standards compliant value For details contact your network administrator Invalid WAN IP Address The format of the router s WAN IP address that you entered is invalid Enter the WAN IP address correctly in the format ...

Страница 190: ...ress from the external server Contact your dealer Software update failed 3996 0BBB The USB memory device does not contain the appropriate firmware The firmware is incorrect Confirm that the correct firmware is saved to the USB memory device For details about the firmware contact your dealer Software update failed 3996 0BBB Restart the system Administrative rights are required for this operation Th...

Страница 191: ...ppears contact your dealer This Trial licence already registered You are trying to use a different activation key after completing registration using the included activation key Do not use an activation key other than the one included with the product KX VC Series NAT Traversal Service for this Device Problem Cause and Solution I registered a Registration Key but I cannot make a video conference c...

Страница 192: ...XXXXXXXX Note An error code containing alphanumeric characters is displayed in XXXXXXXX The router or the LAN cable is not connected correctly to the unit and therefore you cannot make a video conference call The following table explains the error codes Error Code Explanation 01000003 The DHCP lease expired 10000001 Registration to the gate keeper failed 01000006 There was a change due to an exten...

Страница 193: ... expiration Purchase a new activation key and extend the service period Page 146 If 6 months or more since expiration Purchase a new activation key and then acquire a new Registration Key and re register to the unit Page 138 Page 143 Note To determine whether it has been more than 6 months since the service period expired see Checking Enhanced Features Due to server issues the NAT Traversal Servic...

Страница 194: ...Control H 224 H 281 Zoom Pan Tilt Preset Dual Stream Method H 239 H 323 BFCP SIP No of Displays 3 displays 2 displays Supported Resolution and Frame Rate Main Maximum 1080p 30 frames sec Sub 1080p 30 frames sec Encryption SRTP AES 128 bit H 235 AES 128 bit Other H 460 Communication Bandwidth 256 kbps 18 Mbps Video Compatible Resolutions 1 176 144p 352 240p 352 288p 512 288p 640 480p 704 480p 704 5...

Страница 195: ...terminal 1 Not used No of Simultaneous Connections 6 Expandable to 10 4 Contents Sharing PC RGB HDMI Sub video camera HDMI Sub USB Memory Device Updating Software Import Contact List Profile Configuration Data Encryption Data Startup screen Multicast Tree List Export Contact List Profile Configuration Data Encryption Data Multicast Tree List Network Protocol TCP IPv4 TCP IPv6 5 UDP IPv4 UDP IPv6 5...

Страница 196: ...ng Temperature 0 C 40 C 32 F 104 F Operating Humidity 10 90 non condensing 1 Varies according to device settings and the status of the network 2 HDCP is not supported 3 For 3 conductor stereo mini plugs only 4 Simultaneous voice audio output for HDMI1 HDMI2 is not supported 5 Some features are not supported when using IPv6 196 User Manual Document Version 2015 12 Specifications ...

Страница 197: ...amera viewing 78 Confirming the MPR ID 138 Connecting to an MCU 60 Connection Amplifier Active Speaker 32 Computer 31 Sub Video Camera 31 Connection Status viewing 92 Connection setting 109 Contacts adding 94 Contacts deleting 95 Contacts editing 95 Controlling a Video Camera 81 D Date and Time setting 106 Device Connection 26 E Encryption setting 125 F For Your Safety 11 G GUI setting 135 H Heads...

Страница 198: ...en Standby setting 113 Security 14 Self Diagnosis performing 119 Software Update setting 126 Sound setting 114 Specifications system 194 Sub Site 3 Sub Video Camera 31 System Initialisation performing 140 T Troubleshooting 176 U Unit Information viewing 93 118 Unit Name setting 106 Using Mobile Connection Enhanced Features 149 Using Multicast 150 V Volume adjusting 74 198 User Manual Document Vers...

Страница 199: ...Document Version 2015 12 User Manual 199 Notes ...

Страница 200: ...prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2014 PD1114KK4125 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan http www panasonic com Authorised Representative in EU Panasonic Testing Centre Panasonic Marketing Europe GmbH Panasonic System Networks Co Ltd Fukuoka Japan Winsbergring 15 22525 Hamburg Germany ...

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