Problem
Cause/solution
I fully charged the battery, but
–
is displayed, or
– the operating time seems to
be shorter.
R
Clean
the charge contacts with a dry cloth and
charge again.
R
It is time to replace the battery (page 7).
Making/answering calls, intercom
Problem
Cause/solution
Noise is heard, sound cuts in
and out.
R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit
and use the handset away from sources of interference.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL
provider for details.
The unit does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 11,17).
R
Do not disturb mode is turned on. Turn it off (page 11).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone line jack, plug the unit directly into the wall
jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL
provider for details.
R
The name display service may not be available in some
areas. Contact your phone service provider.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
late.
R
Depending on your phone service provider the unit may
display the caller’s information at the 2nd ring or later.
R
Move closer to the base unit.
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For assistance, please visit http://shop.panasonic.com/support
Useful Information
TGWA41_(en)_OI_1226_ver005.pdf 26
2019/12/26 12:58:01
