Answering system
After registering the handset to KX-TGW420,
the answering system can answer and record
calls for you in the general mailbox when you
are unavailable to answer the phone.
If the Digital Receptionist System is turned on
with KX-TGW420, the unit allows you to
receive and deliver the callers messages
using each personal mailbox.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting
“
Announce Only
”
as the
answering system setting (page 21).
Important:
R
Answering system announcement are in
English only.
R
The mailbox numbers are same as the
unit's extension numbers.
Memory capacity (including your
greeting message)
The total recording capacity for 4 lines added
together is about 200 minutes including desk
phones/cordless handsets registered to
KX-TGW420. A maximum of 99 messages
can be recorded.
Note:
R
When message memory becomes full:
–
“
Memory Full
”
is shown on the
display.
– The unit automatically switches from the
greeting message to the following
message:
"Sorry, Memory full".
Turning the answering
system on/off
1
M
ANS SYS
N
2
MbN
:
“
MB On/Off
”
a
M
Select
N
3
MbN
: Select
“
On
”
,
“
Off
”
, or
“
Announce
Only
”
a
M
Select
N
4
M
OFF
N
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting message
1
M
Menu
N
2
MbN
:
“
Ans. System
”
a
M
Select
N
3
MbN
: Select
“
MB Greeting
”
or
“
Announce Only
”
a
M
Select
N
4
MbN
: Select
“
Record Greeting
”
or
“
Record Ann. Only
”
a
M
Select
N
5
After a beep sounds, speak clearly about
20 cm (8 inches) away from the
microphone.
6
Press
M
Save
N
to stop recording.
R
The greeting message is played back.
To stop playback, press
M
Stop
N
.
7
M
OFF
N
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do
not record your own greeting message, the
unit plays a pre-recorded greeting asking
callers to leave a message.
– If the answering system setting is set to
“
Announce Only
”
(page 21), callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, your own recorded greeting
message is erased.
For assistance, please visit http://shop.panasonic.com/support
21
Answering System
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