Problem
Cause/solution
An error tone is heard when I try
to program the Bluetooth feature.
R
The Bluetooth feature cannot be accessed immediately after
connecting the AC adaptor to the base unit. Wait a few seconds
and try again.
R
The headset has not connected to the base unit yet, even
though you performed the connecting procedure setting. Wait a
few seconds and try again.
App alert is not displayed or
announced.
or
Text message alert is not
displayed or announced.
R
Confirm that the mobile phone supports the Message Access
Profile (MAP) specification to use text message alert feature.
R
Confirm that the mobile phone supports the Serial Port Profile
(SPP) specification to use App alert feature.
R
Confirm that the
[Application Alerts manager]
setting of your
Android phone is turned on.
R
“
Alert On/Off
”
is set to
“
Off
”
. Set it to
“
On
”
(page 55).
R
“
Voice alert
”
is set to
“
Off
”
. Set it to
“
On
”
R
The Bluetooth device’s Bluetooth notifications setting is turned
off.
R
The handset selected to display and/or announce alerts is in
use.
R
The Bluetooth device or its corresponding mobile line is in use.
R
Your mobile phone’s Bluetooth feature is turned off. Turn it on.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 58).
R
The answering system does not answer or record calls from
mobile lines.
R
The message memory is full. Erase unnecessary messages
(page 59, 60).
R
The recording time is set to
“
Greeting only
”
. Change the
setting (page 64).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 63) to a lower value, or contact your phone service
provider.
R
The answering system will not answer incoming calls while the
other devices such as headset or handsets are engaged in a
call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote access code
(page 62).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 62).
R
The answering system is turned off. Turn it on (page 63).
R
You cannot operate the answering system when calling a
mobile phone paired to the base unit.
The unit does not emit the
specified number of rings.
R
If the ring once setting is turned off (page 29), the number of
rings decreases by 1 from the specified number of rings.
74
Useful Information
TGF38xAZ(en)_0319_ver001.pdf 74
2015/03/19 21:57:19