Problem
Cause/solution
Caller information is not
announced.
R
The ringer volume for landline is turned off. Adjust the ringer
volume (page 21, 25, 41).
R
The ringer volume for mobile line is turned off. Adjust the ringer
volume (page 21, 25, 39).
R
The unit which is not selected to ring for mobile calls does not
announce caller information. To change the selection, see
page 17.
R
The Talking Caller ID feature is turned off. Turn it on (page 41).
R
The ring as mobile mode is set to
“
On (without Talking
CID)
”
. To change the mode, see page 17.
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting (page 63).
R
Your unit does not announce caller information while the other
devices such as headset or handsets are engaged in a call.
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 41).
Using Bluetooth devices
Problem
Cause/solution
I cannot copy phonebook entries
from a mobile phone.
R
Confirm that the mobile phone supports Bluetooth wireless
technology.
R
Confirm that the mobile phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R
If the mobile phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from the mobile phone.
R
Someone is using a mobile line or headset. Try again later.
R
Turn the mobile phone off, then turn it on and try again.
R
If an entry is already stored in the unit’s phonebook, the entry
cannot be copied even by selecting another group.
R
iPhone does not support individual phonebook copy.
I cannot have a conversation
using the headset.
or
I cannot connect my headset to
the base unit.
R
Confirm that the Bluetooth wireless headset supports the
HeadSet Profile (HSP) specification.
R
Your Bluetooth headset is not paired. Pair it (page 56).
R
Turn your headset off, then turn it on and try again.
R
If your headset is already connected to another Bluetooth
device such as your mobile phone, disconnect the headset from
your mobile phone, then perform the connecting procedure from
the base unit.
R
Only 2 Bluetooth devices can be used with the unit at the same
time (for example, 2 mobile lines, or the headset and 1 mobile
line).
Noise is heard during a call on
the headset.
R
A Bluetooth headset can communicate with the base unit within
a range of approximately 10 m. The connection may be subject
to interference from obstructions such as walls or electronic
devices. Move closer to the base unit.
Some headset enhanced
features are not available.
R
The base unit does not support enhanced features such as Last
number redial or Call reject.
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Useful Information
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