Problem
Cause/solution
The 2nd caller’s information is
not displayed during an outside
call.
R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Using Bluetooth headphone
Problem
Cause/solution
I cannot have a conversation
using the headphone.
or
I cannot connect my
headphone to the handset.
R
Your Bluetooth headphone is not paired. Pair it (page 17).
R
Turn your headphone off, then turn it on and try again.
R
If your headphone is already connected to another
Bluetooth device such as your cellular phone, disconnect
the headphone from your cellular phone, then perform the
connecting procedure to the handset.
R
Only 1 Bluetooth headphone can be used with the unit at
a time.
I cannot pair my headphone.
R
Confirm that the Bluetooth wireless headphone supports
the Hands Free Profile (HFP) specification. If your
headphone do not support the HFP specification, your
headphone is not compatible to be paired with the
handset.
R
If your headphone is already connected to another
Bluetooth device such as your cellular phone, disconnect
the headphone from your cellular phone, then perform the
pairing procedure to the handset.
Noise is heard during a call on
the headphone.
R
A Bluetooth headphone can communicate with the
handset within a range of approximately 10 m (33 feet).
The connection may be subject to interference from
obstructions such as walls or electronic devices. Move
closer to the handset.
Some headphone enhanced
features are not available.
R
The handset does not support enhanced features such as
Last number redial or Call reject.
By pressing
M
TALK/
ZN
on the
handset while making or
answering a call, the call will
automatically become a
headphone call.
R
Disconnect the headphone or put it in the cradle in
advance.
64
For assistance, please visit http://shop.panasonic.com/support
Useful Information
KX-TGD890_892_(en-us)_0713_ver310.pdf 64
7/21/2022 8:36:41 AM