Problem
Cause/solution
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using a
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 16).
I cannot use a cellular line or a
landline.
R
The unit can be used to talk on 2 lines at the same time
(for example, 2 cellular lines, or the landline and 1 cellular
line).
When you receive a call for a
cellular line, the ringer volume
is very low.
R
Ringer volume in “Ring as cell mode” depends on the
cellular phone Bluetooth output level specification. If ring
as cell mode is set to “
On (with Talking CID)
” or
“
On (without Talking CID)
”, turn this feature off to
use the ringer tones of the handset and base unit
(page 19).
I cannot make long distance
calls.
R
Make sure that you have long distance service.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service for landline calls may not be
available in some areas. Contact your phone service
provider for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R
Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R
Move closer to the base unit.
For assistance, please visit http://shop.panasonic.com/support
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Useful Information
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