Problem
Cause/solution
Sound quality seems to
be getting worse.
R
You have registered a handset that is not recommended
(page 5). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not
ring.
R
The ringer volume is turned off. Adjust ringer volume (page 19).
R
Night mode is turned on. Turn it off (page 31).
The base unit does not
ring.
R
The ringer volume is turned off. Adjust ringer volume (page 28).
I cannot make a call.
R
You dialled a call restricted number (page 33).
R
The key lock feature is turned on. Turn it off (page 21).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to a Caller ID service. Contact your service
provider/telephone company for details.
R
If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to
“
Off
”
(page 28).
R
Move closer to the base unit.
Time on the unit has
shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 27).
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R
The answering system is turned off. Turn it on (page 38).
R
The message memory is full. Erase unwanted messages
(page 39).
R
The recording time is set to
“
Greeting Only
”
. Change the
setting (page 42).
R
If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 42).
50
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
TG8151_61E(en)_1220_ver021.pdf 50
2011/12/20 18:50:50
