Useful Information
32
The handset will not turn on.
L
Make sure that the batteries are installed correctly
(page 7).
L
Fully charge the batteries (page 8).
L
Clean the charge contacts and charge again (page
8).
I have changed the display
language to a language I cannot
read.
L
Change the display language (page 9).
I cannot make or receive calls.
L
The AC adaptor or telephone line cord is not
connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L
Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider/telephone company.
L
The dialling mode setting is incorrect. Set to
“
Tone
”
or
“
Pulse
”
as needed (page 9).
L
You dialled a call restricted number (page 19).
The unit does not ring.
L
The ringer volume is turned off. Adjust the ringer
volume (page 15, 18).
The batteries should be charging
but the battery icon does not
change.
L
Clean the charge contacts and charge again (page
8).
A busy tone is heard when
{C}
is
pressed.
L
The handset is too far from the base unit. Move
closer and try again.
L
Another handset is in use. Wait and try again later.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
L
Place the handset and the base unit away from
other electrical appliances.
L
Move closer to the base unit.
L
Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter (contact
your DSL service provider) to the telephone line
between the base unit and the telephone line jack.
Noise is heard during a call.
L
You are using the handset or base unit in an area
with high electrical interference. Place the handset
and base unit away from interference sources, such
as antennas and mobile phones.
Problem
Cause & solution
TG7100CX(e).book Page 32 Tuesday, May 23, 2006 9:02 AM
