Useful Information
49
Caller ID
SMS (Short Message Service)
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
L
If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
L
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
L
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
L
Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
L
Move closer to the base unit.
Time on the unit has
shifted.
L
Incorrect time information from incoming Caller ID changes
the time. Set the time adjustment to
“
Manual
”
(off) (page 24).
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
L
Edit the phonebook entry name to fit in 1 line of text (page 21).
Problem
Cause/solution
The SMS message centre
number is logged in the
caller list and the
message is not received.
L
Someone tried to send you a message while SMS is turned off.
Turn it on (page 34).
I cannot send or receive
SMS messages.
L
You have not subscribed to the appropriate service. Contact
your service provider/telephone company.
L
The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 34).
L
Message transmission was interrupted. Wait until the
message has been sent before using other telephone
functions.
L
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
“
FD
”
is displayed.
L
The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 34).
“
FE
”
is displayed.
L
An error occurred while sending the message. Try again.
“
E0
”
is displayed.
L
Your phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service
provider/telephone company.
TG661x_662xFX(e).book Page 49 Wednesday, March 2, 2011 2:31 PM