110
Troubleshooting
Problem
You cannot make a call
even if there is a free line.
The unit does not display
the caller’s name and/or
phone number.
The display exits the Caller
List.
You cannot page the
handset or base unit.
You cannot answer a call
by lifting the handset off the
base unit or charger, or
pressing the dialing button
(
(0)
to
(9)
,
(#)
or
(*)
).
You cannot redial by
pressing
(PAUSE/REDIAL)
on the handset or
(REDIAL/PAUSE)
on the
base unit
.
You cannot have a
conversation or listening to
messages using the
headset.
Cause & Remedy
•
If more than one other user is using the
handsets and base unit, you may not be able
to make a call. Try again later.
•
You need to subscribe to a Caller ID service.
•
Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
•
Other electrical appliances connected to the
same outlet may be interfering with the Caller
ID information.
•
Telephone line noise may be affecting the
Caller ID information.
•
The caller requested not to send his/her
information. See page 40.
•
If a call is being transferred to you, the caller
information will not be displayed.
•
Do not pause for over 60 seconds while
searching.
•
The called handset is too far from the base unit.
•
The called unit is in use. Try again later.
•
If more than one other user is using the
handsets and base unit, you may not be able
to page. Try again later.
•
When you set the line selection to “Line 1” or
“Line 2” and the call is being transferred to
you, press the relevant soft key ( or
) to answer the call.
•
If the last number dialed was more than 32 digits
long, the number will not be redialed correctly.
•
The button has a double function as either
redial or pause. It will redial the last number
dialed if pressed at the outset of a call (p. 35,
37). If another number has been dialed first, it
will operate as a pause button (p. 77).
•
Make sure that an optional headset is
connected properly (p. 99).
•
If “
SP-phone
” or “
SP
” is displayed on the
handset, press
to switch to the headset.
LINE1
LINE2
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