Problem
Cause/solution
The caller list/incoming phone
numbers are not edited
automatically.
R
The Caller ID number auto edit feature is turned off. Turn it on
and try again (page 40).
R
You need to call back the edited number to activate Caller ID
number auto edit.
I cannot dial the phone number
edited in the caller list.
R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area code
is missing). Edit the phone number with another pattern
(page 47).
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 38).
The 2nd caller’s information is not
displayed during an outside call.
R
In order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your phone service provider and
subscribe to the desired service.
After subscribing, you may need to contact your phone service
provider again to activate this specific service, even if you
already subscribed to both Caller ID and Call Waiting with Caller
ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 48).
R
The message memory is full. Erase unnecessary messages
(page 49, 49).
R
The recording time is set to
“
Greeting only
”
. Change the
setting (page 53).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 53) to a lower value, or contact your phone service
provider.
R
The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote access code
(page 52).
R
You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 52).
R
The answering system is turned off. Turn it on (page 53).
60
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