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Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 45).
Noise is heard, sound cuts in and
out.
R
You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset or base unit does
not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 18, 38).
R
Silent mode is turned on. Turn it off (page 18, 43).
R
The ringer volume is turned off by pressing and holding
0
( )
on the handset. Press and hold
0
( ) again to turn it on
(page 18).
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the setting
(page 15).
I cannot make long distance calls.
R
Make sure that you have long distance service.
I cannot use voice paging.
R
You cannot use voice paging if other units are in use.
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not displayed.
R
You must subscribe to Caller ID service. Contact your phone
service provider for details.
R
If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug the
unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R
The name display service may not be available in some areas.
Contact your phone service provider for details.
R
Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed or
announced late.
R
Depending on your phone service provider, the unit may display
or announce the caller’s information at the 2nd ring or later.
R
Move closer to the base unit.
Caller information is not
announced.
R
The ringer volume is turned off. Adjust the ringer volume
(page 38).
R
The Talking Caller ID feature is turned off. Turn it on (page 38).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting (page 53).
R
If the base unit and another handset are having an intercom
call, your handset does not announce caller information.
For assistance, please visit http://shop.panasonic.com/support
59
Useful Information