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5.1 Troubleshooting

5.1.1 Installation

PROBLEM

PROBABLE CAUSE

SOLUTION

You cannot make/receive
calls via an IP network.

•

IP-EXT/IP-GW/DSP
card malfunction

•

Replace the corresponding card.

•

IPCMPR card
malfunction

•

Replace the IPCMPR card (be sure to turn
off the PBX when replacing).

•

Not enough activation
keys

•

Purchase additional activation key codes.
Please consult a certified dealer for
details.

•

Poor connection

•

Make sure that an 8-pin twisted pair cable
is used for connection.

•

Make sure that none of the CAT 5 cables
in use are over 100 m in length.

•

Make sure that a straight cable is used for
connection to a switching hub.

•

Network malfunction

•

Make sure that all network devices in use
are switched on.

•

Make sure that there is no unwanted
firewall in the IP network.

IP-PTs/SIP Extensions do
not operate.

•

IP-EXT/DSP card
malfunction

•

Replace the corresponding card.

•

IPCMPR card
malfunction

•

Replace the IPCMPR card (be sure to turn
off the PBX when replacing).

•

Not enough activation
keys

•

Purchase additional activation key codes.
Please consult a certified dealer for
details.

•

IP-PT/SIP Extension
not registered

•

IP-PT/SIP Extension
malfunction

•

Replace the IP-PT/SIP Extension.

•

Poor connection

•

Make sure that an 8-pin twisted pair cable
is used for connection.

•

Make sure that none of the CAT 5 cables
in use are over 100 m in length.

•

Make sure that a straight cable is used for
connection to a switching hub.

•

Network malfunction

•

Make sure that all network devices in use
are switched on.

•

Make sure that the IP-PT/SIP Extension
is not blocked by the firewall or other
network devices.

182

Installation Manual

5.1.1 Installation

Содержание KX-TDE200

Страница 1: ...llation Manual SD Logo is a trademark Thank you for purchasing a Panasonic Pure IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDE100 KX TDE2...

Страница 2: ...hone IP PT KX NCS4208 8 Channel IP Softphone IP Proprietary Telephone Activation Key 8 IP Softphone IP PT KX NCS4216 16 Channel IP Softphone IP Proprietary Telephone Activation Key 16 IP Softphone IP...

Страница 3: ...tion Key for CA PRO for 5 Users CA Pro 5users KX NCS2210 Activation Key for CA PRO for 10 Users CA Pro 10users KX NCS2240 Activation Key for CA PRO for 40 Users CA Pro 40users KX NCS2249 Activation Ke...

Страница 4: ...PRI23 KX TDA0484 4 Channel VoIP Gateway Card IP GW4E KX TDA0490 16 Channel VoIP Gateway Card IP GW16 Physical Extension Cards KX TDA0143 4 Cell Station Interface Card CSIF4 KX TDA0144 8 Cell Station...

Страница 5: ...IF Card for 2 4 GHz Portable Station KX TDA0151 2 Channel Cell Station Unit Using a DHLC DLC Card PTinterface CS for 2 4 GHz Portable Station KX TDA0152 3 Channel Cell Station Unit Using a CSIF Card f...

Страница 6: ...ephones and DSS consoles KX TD7500 DECT portable station Note For the equipment e g Add on Key Module USB Module Headset 1 that can be connected to a particular telephone refer to the telephone s manu...

Страница 7: ...s are not available for certain countries areas Consult your certified Panasonic dealer for detailed instructions In this manual the suffix of each model number e g KX TDE100NE is omitted unless neces...

Страница 8: ...could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property List of Abbreviations APT Analogue Proprietary Telephone CA Communication As...

Страница 9: ...g Do not use the product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm T...

Страница 10: ...les used If outlets power strips extension cords etc are used in a manner that exceeds their rated capacity they emit large amounts of heat which could cause a fire Unplug the product from the wall ou...

Страница 11: ...lectricity by touching ground or wearing an earthing strap Failure to do so may cause the PBX to malfunction due to static electricity When driving the screws into the wall be careful to avoid touchin...

Страница 12: ...retrieved from it 6 To prevent data leakage render the SD Memory Card physically unusable before disposal 7 When user information is sent from the PBX to a PC or other external device the confidentia...

Страница 13: ...iring code as shown below If in any doubt please consult a qualified electrician WARNING This appliance must be earthed IMPORTANT The wires in the mains lead are coloured as follows Green and yellow E...

Страница 14: ...scard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only va...

Страница 15: ...ACCESS TO OTHER CARRIERS FOR TOLL CALLS When calling back a number from the Caller ID list all numbers prefixed with 0 AREA CODE will be automatically forwarded to your toll carrier This includes num...

Страница 16: ...ith this Installation Manual the following manuals are available Feature Guide Describes all basic optional and programmable features of the PBX PC Programming Manual Provides step by step instruction...

Страница 17: ...on 59 3 2 7 Installing Removing the Optional Service Cards 61 3 2 8 Types of Connectors 66 3 2 9 Attaching a Ferrite Core 68 3 2 10 Fastening an Amphenol Connector 71 3 2 11 Wall Mounting KX TDE200 73...

Страница 18: ...Cabling Distances of the Extension Wiring Twisted Cable 145 3 8 2 Parallel Connection of the Extensions 147 3 8 3 Digital EXtra Device Port Digital XDP Connection 150 3 8 4 First Party Call Control CT...

Страница 19: ...3 6 1 Revision History 194 6 1 1 PMMPR Software File Version 2 0xxx 194 6 1 2 PMMPR Software File Version 2 01xx 195 6 1 3 PMMPR Software File Version 3 0xxx 196 Index 197 Installation Manual 19 Table...

Страница 20: ...20 Installation Manual Table of Contents...

Страница 21: ...Section 1 System Outline This section provides general information on the PBX including the system capacity and specifications Installation Manual 21...

Страница 22: ...ontrolling the PBX To use the system install a power supply unit PSU in the PSU Slot and optional service cards in the basic shelf KX TDE100 KX TDE200 Construction of the Basic Shelf A PSU Slot B Free...

Страница 23: ...X T7633 PC USB APT DPT ISDN Telephone Amplifier CTI Server PC PC SLT DSS Console DSS Console KX T7600 KX T7600 External Sensor External Relay Device IP PT IP Softphone CA 3 Client PC SIP Extension Pri...

Страница 24: ...IP EXT16 KX TDA0470 IP GW4E KX TDA0484 IP GW16 KX TDA0490 CS PS Doorphone Door Opener Station Message Detail Recording SMDR PC SLT Wireless Phone Fax Machine Mountable Equipment Router Radio Amplifier...

Страница 25: ...t of 140 4 W Safety Class 1 compliant KX TDA0108 S Type Power Supply Unit PSU S Power Supply Unit for the KX TDE100 Total power output of 74 W Safety Class 1 compliant KX TDA0143 4 Cell Station Interf...

Страница 26: ...with 4 power failure transfer PFT ports KX TDA0182 8 Port DID Card DID8 8 port DID trunk card KX TDA0183 4 Port Analogue Trunk Card LCOT4 4 port analogue trunk card with 2 power failure transfer PFT...

Страница 27: ...ISDN ETSI compliant KX TDA0290CJ PRI Card PRI30 1 port ISDN Primary Rate Interface card 30B channels EURO ISDN ETSI compliant KX TDA0290 PRI Card PRI23 1 port ISDN Primary Rate Interface card 23B cha...

Страница 28: ...l Pulse DP 10 pps 20 pps Tone DTMF Dialling Extension Dial Pulse DP 10 pps 20 pps Tone DTMF Dialling Mode Conversion DP DTMF DTMF DP Ring Frequency 20 Hz 25 Hz selectable Trunk Loop Limit 1600 W maxim...

Страница 29: ...face CS 1 pair wire D1 D2 PT interface CS High density 4 pair wire D1 D2 DSS Console and Add on Key Module 1 pair wire D1 D2 Dimension KX TDE100 334 mm W 390 mm H 272 mm D KX TDE200 430 mm W 415 mm H...

Страница 30: ...Flash Recall Timing Range 24 ms to 2032 ms BRI Cards Internal ISDN Mode Supply Voltage 40 V Power Supply BRI4 4 5 W per 1 line 10 W per 4 lines Power Supply BRI8 4 5 W per 1 line 20 W per 8 lines Powe...

Страница 31: ...imum Number KX TDE100 KX TDE200 IPCMPR Card Slot 1 1 Free Slot 6 11 Virtual Slot Virtual Trunk Slot 4 4 Virtual Extension Slot 4 4 IPCMPR Card Slot and Free Slots KX TDE100 KX TDE200 A B C B A Free Sl...

Страница 32: ...m Optional Service Cards The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX Note Any card that exceeds the capacity of the PBX will be ignored When the PBX st...

Страница 33: ...LC8 SLC16 CSLC16 MSLC16 IP EXT16 CSIF4 CSIF8 OPB3 IPCMPR 4 Total 6 Total 8 Trunk Card Card Type Maximum Number Virtual Trunk Card Total 8 Physical Trunk Card Total 6 Total Virtual Extension Card Physi...

Страница 34: ...SG4 4 4 ESVM2 ESVM4 EIO4 4 4 1 Only 1 ECHO16 card can be mounted on each OPB3 card Maximum Trunks and Extensions The PBX supports the following number of trunks and extensions Type KX TDE100 KX TDE200...

Страница 35: ...ension 1 Only 49 virtual trunk extension card channels can be in use at any one time except for peer to peer calls for IP extensions Note For non peer to peer calls via the DSP card calls cannot be ma...

Страница 36: ...IP PT 2 supported by IPCMPR card 128 128 SIP Extension 128 128 DSS console 8 8 CS 32 3 32 3 2 to 4 channel CS 32 32 High density CS 16 16 IP CS 16 16 PS 128 128 Voice Processing System VPS 2 2 Doorph...

Страница 37: ...tion Calculate the load figure from the type and number of items of equipment to be connected and determine the type of PSU that will be required Load Figure Calculation Equipment Type Load Figure PT...

Страница 38: ...600 series DPT 48 units 48 Other DPT 2 units 8 SLC16 1 card 16 MSLC16 1 card 16 VPS 8 ports 8 Total 96 The total load figure is 96 As this is between 64 and 128 you should install the PSU M But if you...

Страница 39: ...Section 2 Activation Key Installation This section describes information on activation keys including how to obtain an activation key and install it in the SD Memory Card Installation Manual 39...

Страница 40: ...IP softphones 4 IP Softphone IP PT 2 Allows the use of 4 IP PTs IP softphones 32 8 IP Softphone IP PT 2 Allows the use of 8 IP PTs IP softphones 16 16 IP Softphone IP PT 2 Allows the use of 16 IP PTs...

Страница 41: ...talled activation key to be used for H 323 trunks through system programming By default all the installed activation keys will be used for SIP trunks 2 You can set how many IP softphones can be used w...

Страница 42: ...X NCS4102 2 IP Trunk 30 60 IP trunks H 323 SIP 24 48 IP trunks H 323 SIP KX NCS4104 4 IP Trunk 15 12 Activation Keys for IP Telephones Model No Activation Key Type Maximum Number Supported IP Telephon...

Страница 43: ...s 3 120 users KX NCS2149 CA Basic 128users 1 128 users KX NCS2201 CA Pro 1user 128 128 users KX NCS2205 CA Pro 5users 25 125 users KX NCS2210 CA Pro 10users 12 120 users KX NCS2240 CA Pro 40users 3 12...

Страница 44: ...IP Trunk 8 Channel IP Proprietary Telephone 8 Channel IP Softphone IP Proprietary Telephone 16 Channel SIP Extension IPCMPR Card Virtual Slots Virtual Trunk Slots Virtual Extension Slots SD Memory Car...

Страница 45: ...n only download the activation key file once using the activation key number and registration ID provided on the activation key code Up to 8 activation keys can be downloaded as one activation key fil...

Страница 46: ...e transferring files to the SD memory card the PBX automatically renames them according to the header information A message will be displayed when the transfer is complete 4 Click OK 5 Under Configura...

Страница 47: ...e PBX Detailed instructions for planning the installation site installing the shelves and optional service cards and cabling of peripheral equipment are provided Further information on system expansio...

Страница 48: ...t install the system in the following locations WARNING Areas where shocks or vibrations are frequent or strong Such activity may lead to the product falling over and causing injury or may impair the...

Страница 49: ...ce when wiring and plug the system back in only after all wiring is completed Trunks should be installed with surge protectors For details refer to 3 2 14 Surge Protector Installation Notice Use 2 pai...

Страница 50: ...a Ferrite Core 1 1 2 1 2 Metal Bracket 1 1 Screw A 3 4 Screw B Black 2 6 Anchor Plug 3 4 Mini Plug for pager and music source 4 4 SD Memory Card 1 1 1 In Canada there is no ferrite core attached to t...

Страница 51: ...J E I H A RUN Indicator B ALARM Indicator C MNT Port D LAN Port E PSU Slot F Null Slot not available for any optional service card G Free Slots 1 to 6 from the left H IPCMPR Card Slot I RS 232C Port...

Страница 52: ...screwdriver into the opening on the left of the screw cover and unlatch the screw cover Screw Cover 2 Turn the screw anticlockwise to loosen 3 Slide the front cover to the right until it stops then l...

Страница 53: ...lide the front cover to the left until it locks 2 Turn the screw clockwise to tighten 3 Secure the screw cover 1 2 CAUTION For safety reasons close the front cover and tighten the screw before operati...

Страница 54: ...PSU M or KX A229 for PSU L WARNING Each PSU complies with Safety Class 1 of IEC60950 EN60950 UL60950 CAN CSA C22 2 No 60950 and AS NZS60950 therefore a protective earth connection exists between the...

Страница 55: ...a PSU only Do not replace or remove the PSU for any other purpose Installing the Power Supply Unit 1 Insert the PSU along the guide rails CAUTION For safety reasons do not touch parts in the PSU Guide...

Страница 56: ...numbers 1 to 4 to fix the PSU 1 3 2 4 Screws Replacing the Power Supply Unit 1 Unplug the AC power cord and Back up Battery Cable 2 Turn the 4 screws anticlockwise to loosen them Screws 56 Installati...

Страница 57: ...f the arrow to disconnect the PSU from the back board Release Lever Back Board 4 Replace the PSU New PSU Current PSU 5 Follow the steps in Installing the Power Supply Unit Installation Manual 57 3 2 4...

Страница 58: ...he AC cable has an effect against external noise and lightning strikes but it may not be enough to protect the PBX A permanent connection between earth and the earth terminal of each PBX must be made...

Страница 59: ...correct type of Back up Battery Cable for the PSU Notice Be sure to comply with applicable local regulations e g laws guidelines Note Turn on the battery switch on the PSU only after the installation...

Страница 60: ...y switch on the PSU 2 Connect the Back up Battery Cable to a set of 3 identical batteries Back up Battery Cable Backup Batteries VRLA 12 V DC x 3 Red Fuse Battery Connector Black Battery Switch 60 Ins...

Страница 61: ...ing the IPCMPR card the DC power supply must be turned off Note The optional service cards can be installed or removed while the DC power is supplied Installing Optional Service Cards 1 Insert the car...

Страница 62: ...Turn the 2 screws clockwise to fix the card in place Screws Note Make sure the screws are tightened to earth the card securely 62 Installation Manual 3 2 7 Installing Removing the Optional Service Car...

Страница 63: ...h slot in which no optional service card is installed by using a Blank Slot Cover CAUTION Failure to install the Blank Slot Cover may cause electromagnetic interference Installation Manual 63 3 2 7 In...

Страница 64: ...X run the cables to either the right or the left and then towards the back of the shelf as shown below 3 4 1 2 Note For safety reasons do not stretch bend or pinch the AC power cord 64 Installation Ma...

Страница 65: ...ise to loosen them Screws 2 Pull the release lever in the direction of the arrow to disconnect the card from the back board Pull the card from the shelf to remove it Release Lever Back Board Installat...

Страница 66: ...TDA0188 BRI4 KX TDA0284 BRI8 KX TDA0288 PRI30 KX TDA0290CE KX TDA0290CJ PRI23 KX TDA0290 IP EXT16 KX TDA0470 IP GW4E KX TDA0484 IP GW16 KX TDA0490 BNC 1 2 E1 KX TDA0188 PRI30 KX TDA0290CE KX TDA0290C...

Страница 67: ...r Used for 10 pin Terminal Block 8 pin Terminal Block 8 1 10 1 DPH4 KX TDA0161 DPH2 KX TDA0162 EIO4 KX TDA0164 RS 232C 9 5 6 1 Basic Shelf Shielded cable Mini Plug 2 4 IPCMPR Installation Manual 67 3...

Страница 68: ...ing to an RJ45 Connector For the IPCMPR Card Wrap the cable once around the ferrite core then close the case of the ferrite core Attach the ferrite core 3 cm away from the connector The ferrite core i...

Страница 69: ...e core is included with the card When only 1 or 2 cables are used for connection wrap the cable s once around the ferrite core When 3 or 4 cables are used for connection simply pass the cables through...

Страница 70: ...en close the case of the ferrite core Attach the ferrite core 3 cm away from the connector The ferrite core is included with the card 3 cm If you need to open the ferrite core use a flathead screwdriv...

Страница 71: ...w to fix the upper part and use Velcro tape to fix the lower part of the connector Type A Spring Latch Velcro Tape Type B Screw Velcro Tape Velcro Tape Velcro Tape 2 1 2 2 1 Spring Latch 1 Spring Latc...

Страница 72: ...rt for all optional service cards that use the Amphenol connector For more details refer to the appropriate section in 3 5 Information about the Physical Trunk Cards and 3 6 Information about the Phys...

Страница 73: ...hat the openings on the back of the shelf will not be blocked Make sure that the surface behind the shelf is not made of wood Notice When placing the metal bracket make sure that the TOP arrow is poin...

Страница 74: ...Metal Bracket Wall Screw A Screw A Metal Bracket Hammer Anchor Plug Drive the screw to this point 2 Hook the shelf onto the metal bracket making sure that the shelf slides down and onto the hooked par...

Страница 75: ...hat the openings on the back of the shelf will not be blocked Make sure that the surface behind the shelf is not made of wood Notice When placing the metal bracket make sure that the TOP arrow is poin...

Страница 76: ...acket Screw A Anchor Plug Wall Screw A Metal Bracket Hammer Anchor Plug Drive the screw to this point 2 Hook the shelf onto the metal bracket making sure that the shelf slides down and onto the hooked...

Страница 77: ...and free of obstacles so that the openings on the back of the shelf will not be blocked Make sure that the surface behind the shelf is not made of wood 1 Install 4 anchor plugs in the floor using the...

Страница 78: ...et slide it backwards until it locks and retain it with 2 screws B Screws B Metal Bracket FRONT TOP 1 2 4 Fix the front cover on the shelf refer to 3 2 3 Opening Closing the Front Cover 78 Installatio...

Страница 79: ...protect the system from electrical surges we strongly recommend connecting the system to a surge protector that meets the following specifications Surge arrestor type 3 electrode arrestor DC spark ove...

Страница 80: ...e CS If you install an extension outside of the building the following precautions are recommended a Install the extension wire underground b Use a conduit to protect the wire Note The surge protector...

Страница 81: ...ire should be as short as possible 3 The earthing wire should run straight to the earth rod Do not run the wire around other objects 4 Bury the earth rod at least 50 cm underground Note The above figu...

Страница 82: ...s LAN connection so that IP telephones IP PTs IP softphones SIP Extensions and PCs can be connected on a private IP network Mountable Cards Either one of the DSP16 or DSP64 cards refer to 3 3 2 DSP16...

Страница 83: ...es on the IPCMPR card Alternatively ESVM2 ESVM4 cards mounted on an OPB3 card already support these features Use only the SD Memory Card included with the PBX The SD Memory Card must be inserted in th...

Страница 84: ...MNT 2 LINK Green Link status indication OFF Off line ON Linked normally Flashing In communication 100 Yellow Data transmission speed indication OFF 10 Mbps ON 100 Mbps LAN 1 LINK Green Link status ind...

Страница 85: ...and G 711 codec methods To be mounted on the IPCMPR card DSP16 Card DSP64 Card Screw inside Accessories and User supplied Items Accessories included Screws 3 User supplied not included none Note Depen...

Страница 86: ...When installing the DSP16 or DSP64 card hold down the shaded areas of the card to connect it firmly 86 Installation Manual 3 3 2 DSP16 Card KX TDE0110 and DSP64 Card KX TDE0111...

Страница 87: ...3 Utility File Transfer PBX SD Card to PC in the PC Programming Manual After installing the IPCMEC card the PBX must be initialised For details about the initialisation procedure refer to 3 13 1 Start...

Страница 88: ...te communication with the PBX ITU T V 90 support To be mounted on the IPCMPR card inside RMT Card Screw IPCMPR Card Accessories and User supplied Items Accessories included Screws 2 User supplied not...

Страница 89: ...nk Card V SIPGW16 Virtual Card for 16 channel SIP trunk Compliant with RFC 3261 3262 3264 3311 3581 3960 and 4028 protocols and ITU T G 729AB and G 711 codec methods Also supports T 38 protocol Virtua...

Страница 90: ...FT ports A maximum of 2 CID8 cards 2 CID PAY8 cards or one of each can be mounted on the LCOT16 card refer to 3 5 3 CID PAY8 Card KX TDA0189 and 3 5 4 CID8 Card KX TDA0193 Amphenol To trunk LED Access...

Страница 91: ...ng port 13 38 TM Tip port 13 14 RN Ring port 14 39 TN Tip port 14 15 RO Ring port 15 40 TO Tip port 15 16 RP Ring port 16 41 TP Tip port 16 17 2 5 Reserved 42 5 0 Reserved Note Pin assignments for the...

Страница 92: ...ms Accessories included Screws 2 User supplied not included Amphenol connector Note To connect the Amphenol connector refer to 3 2 10 Fastening an Amphenol Connector To confirm the trunk connection re...

Страница 93: ...t 5 6 RF Ring port 6 31 TF Tip port 6 7 RG Ring port 7 32 TG Tip port 7 8 RH Ring port 8 33 TH Tip port 8 9 25 Reserved 34 5 0 Reserved LED Indications Indication Colour Description CARD STATUS Green...

Страница 94: ...tches for ports 09 16 at OFF positions LCOT16 card only OFF ON OFF ON ON OFF ON OFF SW2 SW2 Ports 09 16 Ports 01 08 SW1 SW1 Accessories and User supplied Items Accessories included Screws 2 User suppl...

Страница 95: ...ccessories and User supplied Items Accessories included Screws 2 User supplied not included none Note Only 1 CID8 card can be mounted on the LCOT8 card Switch Settings on LCOT8 LCOT16 cards Switch Typ...

Страница 96: ...nnector refer to 3 2 10 Fastening an Amphenol Connector To confirm the trunk connection refer to Confirming the Trunk Connection in 3 13 1 Starting the PBX Pin Assignments Amphenol Connector No Signal...

Страница 97: ...3 R1F Ring 1 port 6 19 EF E line port 6 44 MF M line port 6 20 TG Tip port 7 45 RG Ring port 7 21 T1G Tip 1 port 7 46 R1G Ring 1 port 7 22 EG E line port 7 47 MG M line port 7 23 TH Tip port 8 48 RH R...

Страница 98: ...s Notice When connecting the RJ45 connector attach the included ferrite core except in Canada where the ferrite core is not necessarily required Refer to 3 2 9 Attaching a Ferrite Core Note This optio...

Страница 99: ...Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use Red ON Fault incl...

Страница 100: ...d ON Synchronised Flashing 60 times per minute Synchronised Clock Master Maximum Cabling Distance of Extension Connection The maximum length of the extension cable that connects the T1 cards is shown...

Страница 101: ...to the trunk directly E1 ports are SELV ports and should only be connected to SELV services Notice When connecting the RJ45 connector attach the included ferrite core Refer to 3 2 9 Attaching a Ferri...

Страница 102: ...outer conductor Connection of 1 and 2 Open default Connection of 2 and 3 Short Pin Assignments RJ45 Connector for Trunk Use No Signal Name Level V Function 8 1 1 RX Receive data 2 RX Receive data 3 Re...

Страница 103: ...chronisation status indication OFF Normal ON Out of synchronisation RAI Red RAI signal status indication OFF Normal ON Alarm Clock Slave Flashing 60 times per minute Alarm Clock Master AIS Red AIS sta...

Страница 104: ...re to do so may cause damage to the power supply circuit of the BRI4 BRI8 card or the terminal When connecting these optional service cards to the trunk connect through an NT1 do not connect to the U...

Страница 105: ...tor for Extension Use No Signal Name Level V Function 8 1 1 2 Reserved 3 RX2 Receive data 2 4 TX1 Transmit data 1 5 TX2 Transmit data 2 6 RX1 Receive data 1 7 8 Reserved LED Indications Indication Col...

Страница 106: ...details Note LINE 5 to LINE 8 are for BRI8 card only LINE LED Pattern Layer 1 Layer 2 Master Clock LED Pattern OFF OFF OFF 1 s ON OFF OFF 1 s ON ON OFF 1 s ON OFF ON 1 s ON ON ON 1 s Layer 1 ON Synchr...

Страница 107: ...cts the PBX and the ISDN terminal equipment TE is shown below TE CAT 5 Under 1000 m CAT 5 Under 150 m CAT 5 Under 50 m CAT 5 Under 500 m TE 1 TE 1 TE 8 TE 8 Point to Point Point to Multipoint Expansio...

Страница 108: ...rts and should only be connected to SELV services Notice When connecting the RJ45 connector attach the included ferrite core Refer to 3 2 9 Attaching a Ferrite Core Note In some countries areas this o...

Страница 109: ...evel V Function 8 1 1 RX Receive data 2 RX Receive data 3 Reserved 4 TX Transmit data 5 TX Transmit data 6 8 Reserved RJ45 Connector for Extension Use No Signal Name Level V Function 8 1 1 TX Transmit...

Страница 110: ...ication OFF Normal ON Alarm Clock Slave Flashing 60 times per minute Alarm Clock Master AIS Red AIS status indication OFF Normal ON Alarm SYNC Green Synchronisation status indication OFF Not synchroni...

Страница 111: ...hould only be connected to SELV services Notice When connecting the RJ45 connector attach the included ferrite core except in Canada where the ferrite core is not necessarily required Refer to 3 2 9 A...

Страница 112: ...dication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in use Red ON Fault includ...

Страница 113: ...inute Synchronised Clock Master D LINK Green Data link status indication OFF Not established ON Established Maximum Cabling Distance of Extension Connection The maximum length of the extension cable t...

Страница 114: ...e IP GW4E card occupies the space of only 1 free slot when it is installed in the PBX For programming instructions and other information about the IP GW4E card refer to the documentation for the IP GW...

Страница 115: ...indication ON On line mode OFF Off line mode Flashing Maintenance mode Note If the LINK indicator is OFF the ONLINE indicator will also be OFF ALARM Red Alarm indication OFF Normal ON Alarm VoIP BUSY...

Страница 116: ...m When connecting the RJ45 connector attach the included ferrite core Refer to 3 2 9 Attaching a Ferrite Core For programming instructions and other information about the IP GW16 card refer to the doc...

Страница 117: ...indication ON On line mode OFF Off line mode Flashing Maintenance mode Note If the LINK indicator is OFF the ONLINE indicator will also be OFF ALARM Red Alarm indication OFF Normal ON Alarm VoIP BUSY...

Страница 118: ...rmation in the PC Programming Manual If there is a CS in out of service OUS status make sure that it is securely connected to the CSIF card If the CS remains in OUS status there may be a fault with th...

Страница 119: ...ed LED Indications Indication Colour Description CARD STATUS Green Red Card status indication OFF Power Off Green ON Normal all ports are idle Green Flashing 60 times per minute Normal a port is in us...

Страница 120: ...Ferrite Core To connect the Amphenol connector refer to 3 2 10 Fastening an Amphenol Connector For details about power failure transfer refer to 3 12 1 Power Failure Connections Pin Assignments Amphen...

Страница 121: ...rved 19 RG SLT Ring port 7 44 TG SLT Tip port 7 20 D2G PT Data port 7 Low 45 D1G PT Data port 7 High 21 Reserved 46 Reserved 22 RH SLT Ring port 8 47 TH SLT Tip port 8 23 D2H PT Data port 8 Low 48 D1H...

Страница 122: ...e To connect the Amphenol connector refer to 3 2 10 Fastening an Amphenol Connector Pin Assignments Amphenol Connector No Signal Name Function No Signal Name Function 50 25 26 1 1 Reserved 26 Reserved...

Страница 123: ...port 8 Low 48 D1H Data port 8 High 24 25 Reserved 49 50 Reserved LED Indications Indication Colour Description CARD STATUS Green Orange Red Card status indication OFF Power Off Green ON Normal all por...

Страница 124: ...3 2 10 Fastening an Amphenol Connector Pin Assignments Amphenol Connector No Signal Name Function No Signal Name Function 50 25 26 1 1 D2A Data port 1 Low 26 D1A Data port 1 High 2 D2B Data port 2 Low...

Страница 125: ...Data port 15 High 16 D2P Data port 16 Low 41 D1P Data port 16 High 17 25 Reserved 42 50 Reserved LED Indications Indication Colour Description CARD STATUS Green Orange Red Card status indication OFF P...

Страница 126: ...cluded Screws 2 Ferrite core 1 User supplied not included Amphenol connector Note Attach the included ferrite core to the cable Refer to 3 2 9 Attaching a Ferrite Core To connect the Amphenol connecto...

Страница 127: ...TE Tip port 5 14 15 Reserved 39 40 Reserved 16 RF Ring port 6 41 TF Tip port 6 17 18 Reserved 42 43 Reserved 19 RG Ring port 7 44 TG Tip port 7 20 21 Reserved 45 46 Reserved 22 RH Ring port 8 47 TH T...

Страница 128: ...D signals to extension ports To be mounted on the SLC8 card only EXT CID Card Screw SLC8 Card inside Accessories and User supplied Items Accessories included Screws 2 User supplied not included none 1...

Страница 129: ...fer PFT ports LED Amphenol To extensions Accessories and User supplied Items Accessories included Screws 2 Ferrite core 1 User supplied not included Amphenol connector Note Panasonic SLT with Message...

Страница 130: ...10 11 RK Ring port 11 36 TK Tip port 11 12 RL Ring port 12 37 TL Tip port 12 13 RM Ring port 13 38 TM Tip port 13 14 RN Ring port 14 39 TN Tip port 14 15 RO Ring port 15 40 TO Tip port 15 16 RP Ring...

Страница 131: ...not included RJ45 connector Note The maximum length of the cable to be connected to this optional service card is 100 m When connecting the RJ45 connector attach the included ferrite core Refer to 3...

Страница 132: ...is in use an IP PT is connected OFF No ports are in use no IP PTs are connected Note If the LINK indicator is OFF the ONLINE indicator will also be OFF ALARM Red Alarm indication OFF Normal ON Alarm V...

Страница 133: ...ded none WARNING A lithium battery is used in OPB3 card There is a risk of explosion if the battery is replaced with the incorrect type Dispose of used batteries according to the manufacturer s instru...

Страница 134: ...gs To door openers To doorphones 10 pin 8 pin Accessories and User supplied Items Accessories included Screws 3 10 pin terminal block 1 8 pin terminal block 1 User supplied not included Copper wire No...

Страница 135: ...transmit 6 com2 Doorphone 2 receive 7 DP1 Doorphone 1 transmit 8 com1 Doorphone 1 receive 10 pin Terminal Block No Signal Name Function 10 1 1 2 Reserved 3 OP4b Door opener 4 4 OP4a Door opener 4 com...

Страница 136: ...openings To doorphones door openers 10 pin 8 pin Accessories and User supplied Items Accessories included Screws 3 10 pin terminal block 1 8 pin terminal block 1 User supplied not included Copper wir...

Страница 137: ...eceive 7 Call_1b RT b 1 Doorphone 1 call button 8 Call_1a RT a 1 Doorphone 1 call button com 10 pin Terminal Block No Proprietary Signal Name Standard Signal Name Function 10 1 1 2 Reserved Reserved 3...

Страница 138: ...Path_1b DC1b DC1a OP1b OP1a 8 7 6 5 4 3 2 1 L O U B 12V 8V TO 0 V BL Light RT Call Button OP Door Opener Connection Terminal DC Doorphone Current Supply Control Terminal Path Doorphone Call Path Spea...

Страница 139: ...To external sensors 10 pin 8 pin Accessories and User supplied Items Accessories included Screws 3 10 pin terminal block 1 8 pin terminal block 1 User supplied not included Copper wire Note For detai...

Страница 140: ...om 5 C2b Control 2 6 C2a Control 2 com 7 C1b Control 1 8 C1a Control 1 com 10 pin Terminal Block No Signal Name Function 10 1 1 2 Reserved 3 OP4b Opener 4 4 OP4a Opener 4 com 5 OP3b Opener 3 6 OP3a Op...

Страница 141: ...air of sensor and common lines are connected to the EIO4 card for each external sensor The PBX detects input from the sensor when the signal is under 100 W Connection Diagram External Sensor sensor co...

Страница 142: ...plied Items Accessories included Screws 3 User supplied not included none Note To establish a conference call involving 6 to 8 parties install an ECHO16 card and enable echo cancellation for conferenc...

Страница 143: ...4 channel message card To be mounted on the OPB3 card Screw MSG4 Card OPB3 Card inside Accessories and User supplied Items Accessories included Screws 3 User supplied not included none Installation Ma...

Страница 144: ...may cause severe damage to the ESVM card Notice When replacing an ESVM card ensure that the status of the OPB3 card is In Service INS and then initialise the ESVM card For details about the initialisa...

Страница 145: ...0 6 mm 360 m CAT 5 229 m Cable Maximum Distance 0 4 mm 698 m 0 5 mm 1128 m 0 6 mm 1798 m CAT 5 1128 m SLT Other PT DPT APT and DSS Console PT interface CS KX DT300 Series DPT Cable Maximum Distance 0...

Страница 146: ...indicates that the extension card supports the terminal 146 Installation Manual 3 8 1 Maximum Cabling Distances of the Extension Wiring Twisted Cable...

Страница 147: ...th APT For parallel connection eXtra Device Port XDP mode must be disabled for that port through system programming Refer to 1 11 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the...

Страница 148: ...or further information Using a Modular T Adaptor To DHLC8 card SLT DPT Modular T Adaptor 4 conductor wiring cord Connect pins D1 and D2 2 conductor wiring cord Connect pins T and R Using an EXtra Devi...

Страница 149: ...ring cord Connect pins T R D1 and D2 TO MAIN UNIT PABX TO TEL With Other DPT except KX T7560 and KX T7565 To DHLC8 card DPT SLT To DHLC8 card To SLT 2 conductor wiring cord Connect pins T and R 4 cond...

Страница 150: ...ough system programming parallel connection is not possible Refer to 1 11 9 Parallelled Telephone and 2 1 1 Extension Port Configuration in the Feature Guide for further information With KX DT300 Seri...

Страница 151: ...ct pins T R D1 and D2 To DLC8 DLC16 card To DHLC8 card for connection of SLT To SLT Slave DPT Master DPT Cable Maximum Distance 0 4 mm 30 m 0 5 mm 50 m 0 6 mm 60 m CAT 5 50 m Back View of DPTs To DLC8...

Страница 152: ...PT Modular T Adaptor 4 conductor wiring cord Connect pins D1 and D2 2 conductor wiring cord Connect pins T and R Slave DPT Master DPT TO MAIN UNIT PABX TO TEL TO MAIN UNIT PABX Cable Maximum Distance...

Страница 153: ...ct pins T R D1 and D2 Slave DPT Master DPT To SLT TO MAIN UNIT PABX TO TEL TO TEL TO MAIN UNIT PABX Cable Maximum Distance 0 4 mm 30 m 0 5 mm 50 m 0 6 mm 60 m CAT 5 50 m Back View of DPTs To DLC8 DLC1...

Страница 154: ...2 conductor wiring cord Connect pins T and R Slave DPT Master DPT TO MAIN UNIT PABX TO DIGITAL TO MAIN UNIT PABX Cable Maximum Distance 0 4 mm 30 m 0 5 mm 50 m 0 6 mm 60 m CAT 5 50 m Back View of DPTs...

Страница 155: ...cord Connect pins T R D1 and D2 Slave DPT Master DPT To SLT TO MAIN UNIT PABX TO TEL TO DIGITAL TO MAIN UNIT PABX Cable Maximum Distance 0 4 mm 30 m 0 5 mm 50 m 0 6 mm 60 m CAT 5 50 m Back View of DP...

Страница 156: ...4 conductor wiring cord Connect pins T R D1 and D2 TO DIGITAL TO MAIN UNIT PABX TO TEL Back View of DPTs Cable Maximum Distance 0 4 mm 30 m 0 5 mm 50 m 0 6 mm 60 m CAT 5 50 m To DLC8 DLC16 card To DHL...

Страница 157: ...Module must be connected to the DPT Note The operating system of the PC required for first party call control depends on your CTI application software For details refer to the manual for your CTI app...

Страница 158: ...oor openers external sensors and external relays are user supplied Maximum Cabling Distance Doorphone Door Opener Cable Maximum Distance 0 4 mm 70 m 0 5 mm 113 m 0 6 mm 180 m CAT 5 113 m External Sens...

Страница 159: ...ds of screws are included with the doorphone Please choose the appropriate kind for your wall type when a doorphone plate has been fixed to the wall when you wish to install the doorphone directly ont...

Страница 160: ...openers external sensors and external relays Refer to 3 7 2 DPH4 Card KX TDA0161 3 7 3 DPH2 Card KX TDA0162 and 3 7 4 EIO4 Card KX TDA0164 for pin assignments Doorphone Door Opener External Sensor Ex...

Страница 161: ...m 10 m 0 6 mm 10 m CAT 5 10 m 2 m RS 232C MNT Port PC via MNT Port A PC can be connected to the PBX via the MNT port of the IPCMPR card It is used for system programming diagnostics and external syste...

Страница 162: ...nter via RS 232C The PBX is equipped with an RS 232C interface This interface provides communication between the PBX and the user supplied devices such as PC or line printers The RS 232C port is used...

Страница 163: ...ceive Data RXD input Conveys signals from the printer or the PC Transmit Data TXD output Conveys signals from the unit to the printer or the PC A Mark condition is held unless data or BREAK signals ar...

Страница 164: ...or the PC is ready to receive data from the unit The unit does not attempt to transfer data or receive data when circuit CS CTS is OFF Frame Ground FG Connects to the unit frame and the earth ground c...

Страница 165: ...ould be a 10BASE T 100BASE TX CAT 5 or higher cable Make sure that all the CAT 5 cables in use are not over 100 m in length Make sure to create a spanning tree for LAN connection in order to prevent l...

Страница 166: ...Power Failure Connections Analogue trunk cards LCOT16 4 PFT ports LCOT8 2 PFT ports and LCOT4 2 PFT ports Extension cards MSLC16 4 PFT ports CSLC16 4 PFT ports SLC16 4 PFT ports DHLC8 2 PFT ports and...

Страница 167: ...4 1 R4 Ring port 4 2 R3 Ring port 3 3 T3 Tip port 3 4 T4 Tip port 4 RJ11 Connector Pin Assignments for Extension Card PFT Ports 1 and 2 No Signal Name Function 1 4 1 T2 Tip port 2 2 T1 Tip port 1 3 R1...

Страница 168: ...at ON positions Accessories and User supplied Items Accessories included none User supplied not included RJ45 connectors Switch Settings Switch Type Usage and Status Definition PFT Setting DIP Set all...

Страница 169: ...Pin Assignments No Signal Name Level V Function 8 1 1 2 Reserved 3 RX2 Receive data 2 4 TX1 Transmit data 1 5 TX2 Transmit data 2 6 RX1 Receive data 1 7 8 Reserved Installation Manual 169 3 12 1 Powe...

Страница 170: ...ave started the PBX and if you unplug the PBX do not perform the following procedures to start the PBX again Otherwise your programmed data is cleared To restart the PBX refer to 5 1 4 Using the Reset...

Страница 171: ...so be initialised Therefore the built in ESVM card feature may not be used for up to 2 minutes after the PBX starts LED Indications Indication Colour Description RUN Green PBX status indication OFF Po...

Страница 172: ...172 Installation Manual 3 13 1 Starting the PBX...

Страница 173: ...Section 4 Guide for the Maintenance Console Explains the installation procedure structure and basic information of the Maintenance Console Installation Manual 173...

Страница 174: ...PBX To programme and administer the PBX by PC you need to install the Maintenance Console onto the PC This section describes overview and installation of the Maintenance Console only System Menu Menu...

Страница 175: ...s must be assigned to the PC For information about fixed IP addresses ask your network administrator Note For pin assignments and maximum cabling distance refer to 3 10 1 Connection of Peripherals Ser...

Страница 176: ...6 Pin No 3 2 20 6 CAUTION To protect the system keep the following in mind 1 Make sure that both connector cases frame ground of the RS 232C straight cable shielded cable are conductive If they are no...

Страница 177: ...nabling automatic answer etc can only be programmed by Maintenance Console AT F is stored as the default value For more information about the AT command refer to the external modem s instructions Inst...

Страница 178: ...maximum protection against unauthorised access For a list of numbers and characters that can be used in system passwords refer to 1 1 2 Entering Characters in the PC Programming Manual Installing the...

Страница 179: ...n 3 13 1 Starting the PBX and restart the PBX c Repeat step 5 to reconnect the Maintenance Console to the PBX 8 Follow the instructions of the Quick Setup wizard and assign the basic items Quick Setup...

Страница 180: ...emove the SD Memory Card while power is supplied to the PBX Doing so may cause the PBX to fail to start when you try to restart the system 180 Installation Manual 4 3 1 Installing and Starting the Mai...

Страница 181: ...Section 5 Troubleshooting This section provides information on the PBX and telephone troubleshooting Installation Manual 181...

Страница 182: ...wanted firewall in the IP network IP PTs SIP Extensions do not operate IP EXT DSP card malfunction Replace the corresponding card IPCMPR card malfunction Replace the IPCMPR card be sure to turn off th...

Страница 183: ...r 5 minutes plug the PBX back in and turn the power switch back on IPCMEC card malfunction See the error log using the Maintenance Console refer to 5 1 5 Troubleshooting by Error Log If the error no 4...

Страница 184: ...card be sure to turn off the PBX when replacing Poor connection Make sure that an 8 pin twisted pair cable is used for connection Make sure that none of the CAT 5 cables in use are over 100 m in leng...

Страница 185: ...CAUSE SOLUTION If a telephone equipped with an A A1 relay is connected to the PBX set the A A1 relay switch of the telephone to OFF Use the correct cord the inner 2 wires are for T R PBX The T R is c...

Страница 186: ...SOLUTION Reconnect the trunk to the T1 R1 or T2 R2 of the telephone jack using 2 conductor wiring T2 R1 T1 R2 Trunk PBX Trunk is connected to the T2 R1 PBX Trunk T2 R1 T1 R2 No Can you dial out on a t...

Страница 187: ...e DHCP and re enter settings as appropriate Whenever you try to make calls using a SIP Extension a busy tone is heard The status of the port that the SIP Extension is connected to is Out of Service Ch...

Страница 188: ...1 20 2 Flexible Buttons in the Feature Guide The KX HGT100 does not work properly or some features cannot be performed using the KX HGT100 The firmware of the KX HGT100 and the MPR software file vers...

Страница 189: ...eared Calls on hold are terminated Calls on exclusive hold are terminated Calls in progress are terminated Call park is cleared Other data stored in memory except the above are not cleared Be aware th...

Страница 190: ...le Station Message Detail Recording SMDR 04 01 01 10 37AM MJ ALM 000 10000 MPR WDT overflow 04 01 01 11 07AM MN ALM 010 10000 AC power down 04 01 01 03 55PM MN ALM 301 10501 Digital trunk RAI receptio...

Страница 191: ...Slots 05 to 08 Virtual Extension Slots ZZ Port number For optional service cards except OPB3 card Port number 01 to 16 will be displayed For OPB3 card Sub slot number 1 to 3 port number 1 to 4 will b...

Страница 192: ...192 Installation Manual 5 1 5 Troubleshooting by Error Log...

Страница 193: ...Section 6 Appendix Installation Manual 193...

Страница 194: ...fied Voice Message Card ESVM2 KX TDA0194 4 Channel Simplified Voice Message Card ESVM4 KX TDA0155 DECT 6 0 2 Channel Cell Station Unit Using a DHLC DLC Card PT interface CS for DECT 6 0 Portable Stati...

Страница 195: ...hone IP PT KX NCS4216 16 Channel IP Softphone IP Proprietary Telephone Activation Key 16 IP Softphone IP PT KX NCS4102 2 Channel IP Trunk Activation Key 2 IP Trunk KX NCS4504 4 Channel IP Proprietary...

Страница 196: ...NCS2249 Activation Key for CA PRO for 128 Users CA Pro 128users KX NCS2301 Activation Key for CA ACD Monitor for 1 ICD Supervisor CA Supervisor 1user KX TDE0105 IPCMEC memory expansion card to increa...

Страница 197: ...Index Installation Manual 197...

Страница 198: ...Channel SIP Extension Activation Key KX NCS4708 43 8 Port Analogue Trunk Card KX TDA0180 26 90 8 Port BRI Card KX TDA0288 27 104 8 Port Caller ID Card KX TDA0193 26 95 8 Port Caller ID Pay Tone Card...

Страница 199: ...Activation Key for CA PRO for 40 Users 43 KX NCS2249 Activation Key for CA PRO for 128 Users 43 KX NCS2301 Activation Key for CA ACD Monitor for 1 ICD Supervisor 43 KX NCS4102 2 Channel IP Trunk Activ...

Страница 200: ...Expansion Card KX TDE0105 25 87 MOH 162 MSG4 Card KX TDA0191 143 MSLC16 Card KX TDA0175 129 M Type Power Supply Unit KX TDA0104 25 54 N Names and Locations 51 O OPB3 Card KX TDA0190 133 Optional 3 Slo...

Страница 201: ...tion 187 Troubleshooting Using the Reset Button 189 Trunk Connection 171 U Unpacking 50 V V IPCS4 Virtual 4 IP Cell Station Interface Card 89 V IPEXT32 Virtual 32 Channel VoIP Extension Card 89 V IPGW...

Страница 202: ...P 2048 kbit s digital structured leased lines D2048S Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requireme...

Страница 203: ...Installation Manual 203 Notes...

Страница 204: ...ications Co Ltd Panasonic Communications Co Ltd 2009 KK0607EK5099 For Future Reference Please print record and retain the following information for future reference The serial number of this product c...

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