1.9 I
160
Feature Manual
•
Idle Extension Hunting
If an extension is a member of an idle extension hunting group, calls to that extension will not be
redirected by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that
extension will be redirected to the next extension in the idle extension hunting group.
•
Intercept Routing for intercom calls can be enabled or disabled on a system basis.
→
2.17.6 [10-4] Miscellaneous—Intercept—Intercept Routing for Extension Call
•
IRNA Timer
The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch,
break, night).
→
2.11.1 [4-1-1] Wired Extension—Extension Settings—Intercept No Answer Time—Intercept No
Answer Time—Day, Lunch, Break, Night
•
The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When
the original destination is busy, the call is redirected to the Intercept Routing—Busy destination
assigned through system programming. If no destination is assigned the caller will hear a busy tone.
•
The time modes that are selected for CO line calls arriving at extensions and VM groups are decided
on a tenant basis.
Programming References
PC Programming Manual
2.9.4 [2-3] Timers & Counters
→
Dial / IRNA / Recall / Tone—Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night
→
DISA / Door / Reminder / U. Conf—DISA—Intercept Timer—Day, Lunch, Break, Night
2.10.12 [3-5-1] Incoming Call Distribution Group—Group Settings
→
Overflow No Answer—Time out & Manual Queue Redirection—Destination-Day, Lunch, Break,
Night
2.11.1 [4-1-1] Wired Extension—Extension Settings
→
Intercept Destination
→
Intercept No Answer Time
2.11.10 [4-2-1] Portable Station—Extension Settings
→
Intercept Destination
→
Intercept No Answer Time
2.12.3 [5-3-1] Voice Message—DISA System—Option 1—DISA Intercept—Intercept when all DISA ports
are busy
2.17.6 [10-4] Miscellaneous
→
Intercept—Intercept Routing - DND (Destination sets DND)
→
Intercept—Routing to Operator - No Destination (Destination is not programmed)
→
Intercept—Intercept Routing for Extension Call
PT Programming Manual
[203] Intercept Time
[604] Extension Intercept Destination
[625] Destination for Overflow Time Expiration
Feature Manual References
1.4.9 DND (Do Not Disturb)
1.4.7 DISA (Direct Inward System Access)
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