2.4.4 Hands-free Answerback
Description
A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while
in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods:
Type
Answering Method
Intercom Call
Established immediately after a beep tone at the called extension
and the caller hears a confirmation tone.
Trunk Call
Established after a specified number of rings, a called extension
hears a beep tone.
Class of Service (COS) with Hands-free Answerback
Hands-free Answerback can be enabled only for specific callers based on the caller’s COS setting. For
example, a nurse could call a room and the called extension will answer automatically so that the nurse can
check on the occupant of the room. However, other intercom calls would ring even if Hands-free Answerback
was set. Walking COS can also be used with this feature.
Conditions
•
Hands-free Answerback applies to:
Intercom calls and trunk calls, including calls directed to an incoming call distribution group in UCD or
Priority Hunting distribution method. (
®
2.2.2.2 Group Call Distribution)
•
Hands-free Answerback for Trunk Calls
System programming is required to use this feature.
•
Hands-free Answerback for Calls From an Extension That Placed a Trunk Call on Consultation Hold
Calls from an extension that placed a trunk call on Consultation Hold can be treated by this feature as
either intercom calls or trunk calls, depending on system programming. If treated as intercom calls, the call
will be established immediately.
When transferring a call from an analogue trunk, users are strongly recommended to perform a screened
transfer, so that the outside caller is not automatically connected to an extension using Hands-free
Answerback when the extension user is absent.
Extensions that perform unscreened transfers often, such as operators, should have the Class of Service
(COS) with Hands-free Answerback feature disabled. Otherwise, transferred outside calls may be
automatically connected by Hands-free Answerback, even when the transfer destination is absent.
•
Secret Monitor
The beep tone that the called party hears before answering can be eliminated through system
programming.
•
Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the Alternate
Calling mode from the caller.
•
Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
•
The Hands-free Answerback feature cannot be used with incoming calls from a UM/VM extension (the
same as with voice calling).
PC Programming Manual References
10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone—
Length—Reorder Tone for PT Hands-free (s)
100
Feature Manual
2.4.4 Hands-free Answerback
Содержание KX-NS700
Страница 16: ...16 Feature Manual Table of Contents...
Страница 17: ...Section 1 For Your Safety Feature Manual 17...
Страница 20: ...20 Feature Manual 1 1 1 For Your Safety...
Страница 21: ...Section 2 Call Handling Features Feature Manual 21...
Страница 42: ...PT Programming Manual References 720 Doorphone Call Destination 42 Feature Manual 2 1 2 Internal Call Features...
Страница 59: ...632 Maximum Number of Agents Feature Manual 59 2 2 2 Incoming Call Distribution Group Features...
Страница 109: ...Operating Manual References 1 2 1 Basic Calling Feature Manual 109 2 5 4 Trunk Call Features...
Страница 176: ...Feature Manual References 2 21 2 Flexible Buttons 176 Feature Manual 2 11 6 Flash Recall Terminate...
Страница 195: ...Operating Manual References 1 4 2 Holding a Call Feature Manual 195 2 13 1 Call Hold...
Страница 230: ...Operating Manual References 1 7 1 Paging 1 7 2 Answering Denying a Paging Announcement 230 Feature Manual 2 17 1 Paging...
Страница 326: ...326 Feature Manual 2 30 2 Outgoing Message OGM...
Страница 327: ...Section 3 Unified Messaging System Feature Manual 327...
Страница 377: ...Section 4 Network Features Feature Manual 377...
Страница 466: ...466 Feature Manual 4 3 6 Network ICD Group...
Страница 467: ...Section 5 System Configuration and Administration Features Feature Manual 467...
Страница 507: ...Feature Manual References 6 1 Capacity of System Resources Feature Manual 507 5 2 4 Portable Station PS Features...
Страница 560: ...560 Feature Manual 5 5 7 PING Confirmation...
Страница 561: ...Section 6 Appendix Feature Manual 561...
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