•
Multilingual Selection Menu:
With this menu, callers can select the language they prefer for voice guidance. For example, the Message
Manager can record a menu that announces:
"For English, press 7."
"For French, press 8."
•
The System Caller Names:
A maximum of 200 Caller ID numbers can be registered by the System Administrator. The Message
Manager is responsible for recording a name for each Caller ID number.
•
On Hold Announcement Menu:
With this menu, callers in a queue can listen to the announcement or music while they are on hold.
•
If the Unified Messaging system is being programmed via Web Maintenance Console, the
Message Manager cannot record any messages. The system will announce, "Sorry, this
function is not available".
To record menus and voice labels
1.
Log in to the Message Manager’s mailbox.
2.
4
to record messages.
3.
Enter the desired number to record.
1
for Company Greetings.
2
for Company Name.
3
for Custom Service Menus.
4
for Voice Labels for Mailbox Groups.
5
for System Prompts.
6
for Multilingual Selection Menu.
7
for System Caller Names.
8
for On Hold Announcement Menu.
4.
For the item selected in step 3, follow these steps:
a.
For Company Greetings:
Enter the Company Greeting Number (1–32).
b.
For the Company Name:
Go to step 5.
c.
For Custom Service Menus:
Enter a Custom Service Number (1–200).
•
Enter
0
to record the Custom Service exit prompt.
d.
For Voice Labels:
Enter the number of the Mailbox Group to be labelled. (The System
Administrator assigns list numbers.)
e.
For the Multilingual Selection Menu:
Go to step 5.
f.
For the On Hold Announcement Menu:
Go to step 5.
5.
1
to change the message.
•
If a message has not yet been recorded, go to step 7.
6.
1
to record a message.
2
to erase the current message, then go to step 3 or 4.
7.
1
to end recording.
8.
2
to accept.
9.
Repeat steps 4–8 to record other Company Greetings, Custom Service Menus, and/or Voice
Labels.
298
User Manual
2.2.2 Message Manager Features
Содержание KX-NS300
Страница 252: ...Table 1 Standard mode for RU UC model 252 User Manual 1 14 2 Using the Directories...
Страница 253: ...Table 2 Option mode User Manual 253 1 14 2 Using the Directories...
Страница 254: ...Table 2 Option mode for NE model 254 User Manual 1 14 2 Using the Directories...
Страница 255: ...Table 2 Option mode for Greece User Manual 255 1 14 2 Using the Directories...
Страница 256: ...Table 2 Option mode for RU UC model 256 User Manual 1 14 2 Using the Directories...
Страница 266: ...266 User Manual 1 15 1 Cellular Phone Features...
Страница 306: ...306 User Manual 2 2 2 Message Manager Features...
Страница 350: ...350 User Manual 3 2 1 User Programming...
Страница 358: ...358 User Manual 4 1 3 Supervisory Monitor ACD Control...
Страница 387: ...User Manual 387 Notes...