When there are no available extensions in an incoming call distribution group, the group members can
receive the Call Waiting tone. To use this feature:
•
Select the Group Call Waiting mode through system programming. This determines the distribution
method for waiting calls.
•
Member extensions must assign the Call Waiting mode individually, or they will not be notified. (
®
[How the Group Call Waiting Feature Activates]
Group Call
Waiting Mode
Distribution
All
Group Call
Distribution Method
UCD
Priority Hunting
Ring
UCD/Priority Hunting/
Ring
Programming Conditions
Capable
Telephone
PT/PS with idle
ICD Group button
Any telephone
Group Call Waiting
Distribution Method
UCD
Priority Hunting
Not available*
Ring
Result
* Incoming calls enter the queue immediately. Member extensions do not receive the Call Waiting tone.
[Example]
Group Call Waiting mode: All
Group call distribution method
for idle extensions: UCD
All extensions hear the Call
Waiting tone (Ring).
•
•
[ICD Group Button for Group Call Waiting]
The way that the Group Call Waiting feature works depends on the Group Call Waiting Distribution method
as follows:
a.
Ring:
The Group Call Waiting feature activates for all busy member extensions (even when the
extensions do not have ICD Group buttons) simultaneously for only one incoming call—additional calls
will wait in a queue.
b.
UCD/Priority Hunting:
The Group Call Waiting feature activates on an idle ICD Group button located
on busy member extensions in a certain order. (This order depends on the type: UCD or Priority
Hunting.) Calls will arrive at idle buttons until all ICD Group buttons are occupied—additional calls will
wait in a queue.
50
Feature Guide
1.2.2 Incoming Call Distribution Group Features
Содержание KX-NCP500
Страница 13: ...Section 1 Call Handling Features Feature Guide 13...
Страница 35: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 35 1 1 2 Internal Call Features...
Страница 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Страница 121: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 121 1 8 3 Call Monitor...
Страница 154: ...Feature Guide References 1 20 2 Flexible Buttons 154 Feature Guide 1 11 6 Flash Recall Terminate...
Страница 156: ...User Manual References 1 10 4 If a Host PBX is Connected 156 Feature Guide 1 11 7 External Feature Access EFA...
Страница 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Страница 175: ...Feature Guide References 1 17 5 Outgoing Message OGM 2 2 3 Tenant Service Feature Guide 175 1 13 4 Music on Hold...
Страница 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Страница 242: ...Feature Guide References 1 30 4 QSIG Standard Features 242 Feature Guide 1 21 1 Integrated Services Digital Network ISDN...
Страница 283: ...Feature Guide References 3 1 Capacity of System Resources Feature Guide 283 1 25 2 PS Ring Group...
Страница 347: ...PT Programming Manual References 453 DID Destination 500 Trunk Group Number Feature Guide 347 1 30 1 TIE Line Service...
Страница 387: ...User Manual References 1 14 1 Self Labelling KX NT366 only Feature Guide 387 1 31 4 Self Labelling KX NT366 only...
Страница 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Страница 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Страница 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Страница 445: ...Section 3 Appendix Feature Guide 445...
Страница 461: ...Index Feature Guide 461...
Страница 467: ...Feature Guide 467 Notes...