a.
ELCOT/LCOT or T1 (LCOT/GCOT) Card:
The incoming trunk call will ring at the original destination
while the caller hears a ringback tone.
b.
Other Trunk Cards:
A busy tone will be sent to the caller.
•
If the intercept destination cannot receive the call:
a.
Intercept Routing—No Answer:
Intercept timer will restart at the original destination, until the call is
answered.
b.
Intercept Routing—Busy/DND:
The call will be sent back to the original destination when the call
arrives through the ELCOT/LCOT or T1 (LCOT/GCOT) card. When the call arrives through other trunk
cards the caller will hear a busy tone.
•
Idle Extension Hunting
If an extension is a member of an idle extension hunting group, calls to that extension will not be redirected
by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that extension will be
redirected to the next extension in the idle extension hunting group.
•
Intercept Routing for intercom calls can be enabled or disabled on a system basis.
®
Intercept—Intercept Routing for Extension Call
•
IRNA Timer
The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch,
break, night).
®
6.1 [4-1-1] Wired Extension—Extension Settings—Intercept No Answer Time—
•
The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When the
original destination is busy, the call is redirected to the Intercept Routing—Busy destination assigned
through system programming. If no destination is assigned the caller will hear a busy tone.
•
The time modes that are selected for trunk calls arriving at extensions and VM groups are decided on a
tenant basis.
•
When an intercom, trunk, or DISA call is received by an extension and forwarded (e.g., FWD—All Calls)
to an outside destination, and the outside destination is busy or does not answer, the Intercept Routing
feature can be used. This can be useful when calls are forwarded to cellular phones.
This feature may not be available depending on the specifications of some trunks. Also, this feature is not
available when the original call was made from a SIP extension.
PC Programming Manual References
Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night
→DISA / Door / Reminder / U. Conf—
DISA—Intercept Timer—Day, Lunch, Break, Night
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Overflow No Answer—
Queue Redirection—Destination-Day, Lunch, Break, Night
6.1 [4-1-1] Wired Extension—Extension Settings
→Intercept Destination
→Intercept No Answer Time
6.10 [4-2-1] Portable Station—Extension Settings
→Intercept Destination
→Intercept No Answer Time
7.3 [5-3-1] Voice Message—DISA System—Option 1—
DISA Intercept—Intercept when all DISA ports are
Intercept—Intercept Routing - DND (Destination sets DND.)
Intercept—Routing to Operator - No Destination (Destination is not programmed.)
Intercept—Intercept Routing for Extension Call
Feature Guide
31
1.1.1 Incoming Trunk Call Features
Содержание KX-NCP500
Страница 13: ...Section 1 Call Handling Features Feature Guide 13...
Страница 35: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 35 1 1 2 Internal Call Features...
Страница 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features...
Страница 121: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 121 1 8 3 Call Monitor...
Страница 154: ...Feature Guide References 1 20 2 Flexible Buttons 154 Feature Guide 1 11 6 Flash Recall Terminate...
Страница 156: ...User Manual References 1 10 4 If a Host PBX is Connected 156 Feature Guide 1 11 7 External Feature Access EFA...
Страница 169: ...User Manual References 1 4 2 Holding a Call Feature Guide 169 1 13 1 Call Hold...
Страница 175: ...Feature Guide References 1 17 5 Outgoing Message OGM 2 2 3 Tenant Service Feature Guide 175 1 13 4 Music on Hold...
Страница 185: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 185 1 16 1 Paging...
Страница 242: ...Feature Guide References 1 30 4 QSIG Standard Features 242 Feature Guide 1 21 1 Integrated Services Digital Network ISDN...
Страница 283: ...Feature Guide References 3 1 Capacity of System Resources Feature Guide 283 1 25 2 PS Ring Group...
Страница 347: ...PT Programming Manual References 453 DID Destination 500 Trunk Group Number Feature Guide 347 1 30 1 TIE Line Service...
Страница 387: ...User Manual References 1 14 1 Self Labelling KX NT366 only Feature Guide 387 1 31 4 Self Labelling KX NT366 only...
Страница 394: ...394 Feature Guide 1 33 1 Cellular Phone Features SUMMARY...
Страница 395: ...Section 2 System Configuration and Administration Features Feature Guide 395...
Страница 444: ...444 Feature Guide 2 4 6 Packet Internet Groper PING Confirmation...
Страница 445: ...Section 3 Appendix Feature Guide 445...
Страница 461: ...Index Feature Guide 461...
Страница 467: ...Feature Guide 467 Notes...