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10. Help
84
10 Help
Error Messages
10.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 45).
Message
Code
Cause & Solution
Communication Error
40-42
46-72
FF
L
A transmission or reception error occurred. Try
again or check with the other party.
43
44
L
A line problem occurred. Connect the telephone line
cord to a different socket and try again.
L
An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 62).
Document Jammed
-----
L
Remove the jammed document (page 104).
Error-Not Your Unit
53
54
59
70
L
A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
Junk Fax Proh. Reject
-----
L
The junk fax prohibitor feature of this unit rejected
fax reception.
Memory Full
-----
L
The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 16) or remove the jammed paper
(page 99).
L
If feature #442 is set to
“
Always
”
(page 65), check
the connection between the computer and the unit.
L
If feature #448 is set to
“
On
”
(page 65), the memory
is full of received documents. View, print or save the
documents, and then erase unnecessary
documents (page 51).
No Document/Failed Pickup
-----
L
The document was not fed into the unit properly. Re-
insert it and try again.
Other Fax not responding
-----
L
The other party’s fax machine is busy or has run out
of recording paper. Try again.
L
The other party’s fax machine rings too many times.
Send the fax manually (page 44).
L
The other party’s machine is not a fax machine.
Check with the other party.
L
The number you dialled is not in service.
Pressed the ‘Stop’ key
-----
L {
Stop
}
was pressed and fax communication was
cancelled.
The cover was opened
-----
L
The front or left cover was opened. Close it and try
again.
OK
-----
L
Fax transmission or reception was successful.
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