Problem
Cause & Solution
The other party complains
that letters on their received
document are distorted.
R
If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
R
Another telephone on the same line is off the hook. Hang up the extension
telephone and try again.
The other party complains
about the quality of their
received documents.
R
Try copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
If the copied image is not clear, too dark, or black and white lines or smudges
appear, refer to “10.3.2 Printing problems”, page 72.
R
The original document is too dark or too light. Change the contrast
(page 38) and try again.
The other party complains
that received documents are
too dark and cannot be read.
R
You used a coloured paper as a document. Change the contrast (page 31)
and make a lighter copy of the document, using
“
TEXT
”
resolution
I cannot receive documents.
R
The telephone line cord is connected to the
[EXT]
socket on the unit.
Connect to the
[LINE]
R
The PC fax setting (feature #442 on page 60) is activated and the received
fax documents are automatically transferred to the computer. View the
received documents using the computer (page 48).
R
Set the maximum fax speed to
“
14.4kbps
”
R
Recording paper is installed in the manual input tray. Remove the recording
paper from the manual input tray.
I cannot receive documents
automatically.
R
The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 43)
or TEL/FAX mode (page 44).
R
The time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #210 on page 54).
The display shows
“
CONNECTING.....
”, but
faxes are not received.
R
The incoming call is not a fax. Change the receiving mode to TEL mode
(page 43) or TEL/FAX mode (page 44).
The printing quality of the
received documents is poor.
R
If documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
R
If documents can not be copied properly, refer to “10.3.2 Printing
problems”, page 72.
The other party complains
that they cannot send a
document.
R
The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Load paper (page 13) or remove the jammed
paper (page 77).
R
If the PC fax setting (feature #442 on page 60) is set to
“
ALWAYS
”
, check
the connection between the computer and the unit.
R
The unit is not in FAX ONLY mode. Press
M
Fax Auto Answer
N
repeatedly
to turn ON the
M
Fax Auto Answer
N
light.
I cannot select the desired
receiving mode.
R
If you want to set FAX ONLY mode:
– press
M
Fax Auto Answer
N
repeatedly to turn ON the
M
Fax Auto
Answer
N
light.
R
If you want to set TEL mode or TEL/FAX mode:
– select the desired mode using feature #404 (page 57), and press
M
Fax
Auto Answer
N
repeatedly to turn OFF the
M
Fax Auto Answer
N
light.
When an extension telephone
is connected, I cannot receive
documents by pressing
MGNMBNM
9
N
.
R
You must set remote fax activation to ON (feature #434 on page 59)
beforehand.
R
Press
MGNMBNM
9
N
firmly.
R
You may have changed the remote fax activation code from
MGNMBNM
9
N
(default setting). Verify the remote fax activation code (feature #434 on
page 59).
74
10. Help
Содержание KX-MB1530E
Страница 30: ...The Select button will not be displayed when there is only one printer driver installed 30 4 Scanner ...
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Страница 92: ... MB1500E MB1500E PNQX3774YA C0511KN1012 CD ...