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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the hub’s AC
adaptor, then reconnect the hub’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.

General use

Problem

Cause/solution

The handset does not turn on
even after installing charged
batteries.

R

Place the handset on the charger to turn on the handset.

The unit does not work.

R

Make sure the batteries are installed correctly (page 9).

R

Fully charge the batteries (page 9).

R

Check the connections (page 9).

R

Unplug the hub’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.

R

The handset has not been registered to the hub. Register
the handset (page 30).

I cannot hear a dial tone.

R

The hub’s AC adaptor or telephone line cord is not
connected. Check the connections.

R

Disconnect the hub from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.

The hub beeps.

R

New messages have been recorded. Listen to the new
messages (page 34).

I cannot set date and time.

R

You cannot set date and time with the handset. The time
setting of the system is configured with the date and time
of the mobile device registered to the hub. If a mobile
device is not registered to the hub, register it to the hub by
following the instructions in the System Setup Guide of
the hub.

I cannot use the handset alarm
or night mode.

R

The date and time is not set. The time setting of the
system is configured with the date and time of the mobile
device registered to the hub. If a mobile device is not
registered to the hub, register it to the hub by following the
instructions in the System Setup Guide of the hub.

Menu list

Problem

Cause/solution

The display is in a language I
cannot read.

R

Change the display language (page 12).

46

For assistance, visit www.panasonic.ca/english/support

Useful Information

HNH100C_(en_en)_0130_ver.202.pdf 46

2017/01/30 16:12:24

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Содержание KX-HNH100C

Страница 1: ...see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference For assistance please visit our support page on www panasonic ca english support HNH100C_ en_en _0130_ver 202 pdf 1 2017 01 30 16 12 22 ...

Страница 2: ... 23 Handset alarm 28 Night mode 28 Call block 29 Other programming 30 Wi Fi settings 31 Answering System Answering system 33 Activating the answering system 33 Greeting message 33 Listening to messages 34 Advanced new message alerting features 35 Remote operation 36 Answering system settings 37 Home Network System Integration Home Network System integration 39 Alarm system features 39 Arming and d...

Страница 3: ...ty from that of the supplied batteries Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Trademarks R iPhone and iPad are trademarks of Apple Inc registered in the U S and other countries R Android is a trademark of Google Inc R Microsoft Windows and Internet Explorer are either reg...

Страница 4: ... audio sensor and temperature sensor can be used to trigger other actions camera recording turning on a light etc R Built in microphone and speaker for two way communication Outdoor Camera KX HNC600C 4 max 2 R Full colour camera with built in microphone for live monitoring and recording R Built in visual sensor and infrared sensor can be used to trigger other actions camera recording turning on a ...

Страница 5: ...s growing You can look forward to new devices that will make your Home Network System even more useful and convenient For information about the latest devices and bundles visit the website below shopping panasonic ca Mobile devices Your mobile devices 8 max 1 You can expand the system by installing the Home Network app on your mobile devices smartphones tablets etc and registering your mobile devi...

Страница 6: ... product if its casing has been broken open Danger of electric shock exists R Never touch the plug with wet hands Danger of electric shock exists R Do not connect non specified devices Installation R To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture R Do not place or use this product near automatically controlled devices such as automatic doo...

Страница 7: ...s otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns R Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual R Only use a compatible charger to charge the batteries Do not tamper with the charger Failure to follow these instructions may ca...

Страница 8: ...kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided R The maximum communication range may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc R O...

Страница 9: ...stallation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities 1 R Follow the directions on the display to set up the unit Battery charging Charge for about 7 hours R Confirm Charging is displayed 1 R When the batteries are fully charged Fully charged is displayed 1 For assistance visit www panasonic ca english support...

Страница 10: ...ft and dry cloth once a month Before cleaning the unit disconnect from power outlets Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium Low Needs charging Empty Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 10 hours max 1 Not in use standby 120 hours max 1 1 If eco mode is on Note ...

Страница 11: ... View the redial list MCN CID Caller ID View the caller list Display icons Handset display items Item Meaning Within hub range Out of hub range The line is in use R When blinking The call is put on hold R When blinking rapidly An incoming call is now being received Eco mode is on page 10 Noise reduction is set page 17 Equalizer is set page 18 Z Speakerphone is on page 14 Ringer volume is off page ...

Страница 12: ...p 2 Handset Place the handset on the charger then wait until a long beep sounds Language settings Display language 1 MMENUN 110 2 MbN Select the desired setting a MSAVEN 3 MOFFN Note R When English is selected as the display language 12 hour clock format is used When French is selected 24 hour clock format is used Voice guidance language 1 MMENUN 112 2 MbN Select the desired setting 3 MSAVEN a MOF...

Страница 13: ...2 MbN Select the desired setting 3 MSAVEN a MOFFN For assistance visit www panasonic ca english support 13 Getting Started HNH100C_ en_en _0130_ver 202 pdf 13 2017 01 30 16 12 23 ...

Страница 14: ...Dial the phone number a M N Note R A 3 5 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press MOFFN or place the handset on the charger Any key answer You can answer the call by pressing any dial key Auto talk You can answer calls simply by lifting the handset page 26 Temporary handset ri...

Страница 15: ...ounce the entire name Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is announced For Call Waiting Deluxe service users To use Call Waiting Deluxe you must subscribe to Call Waiting Deluxe from your service provider telephone company This feature not only allows the unit currently in use to disp...

Страница 16: ...ting Answer Hold or Conference you can select another option a MFLASHN a MbN Select the desired option a MSELECTN Note R To exit from the option menu wait for 20 seconds Caller list The last 50 callers information is logged in the caller list from the most recent call to the oldest Making a call from the caller list 1 MCN CID 2 Press MCN to search from the most recent call or MDN to search from th...

Страница 17: ...wer a second call Consult your phone service provider for information about this feature 1 Press MCALL WAITN to answer the 2nd call 2 To switch between calls press MCALL WAITN Note R Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users Press TONE before entering access numbers which re...

Страница 18: ...red or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MMENUN 2 MbN Intercom a MSELECTN 3 When 3 or more handsets are registered MbN Select the desired unit a MSELECTN When only 2 handsets are registered Continue to the next step 4 Wait for the paged party to answer R If the paged party does not answer press MBACKN to return to the outside call...

Страница 19: ...e device is registered to the hub For more information refer to the User s Guide page 42 Making an intercom call 1 MMENUN a MbN Intercom a MSELECTN 2 MbN Select the desired unit a MSELECTN 3 When you finish talking press MOFFN Note R You can also use the MINTN soft key if displayed to make intercom calls Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press MOFF...

Страница 20: ... continue from step 3 Editing entries page 21 Storing caller information to the phonebook 1 MCN CID 2 MbN Select the desired entry R To edit the number MMENUN a MbN Edit a MSELECTN Press MEDITN repeatedly until the phone number is shown in the desired format And then press MSAVEN Go to step 5 3 MMENUN 4 MbN Save CID a MSELECTN 5 MbN Phonebook a MSELECTN 6 Continue from step 3 Editing entries page ...

Страница 21: ... MbN Erase a MSELECTN 3 MbN Yes a MSELECTN 4 MOFFN Erasing all entries 1 MWN or MFN W a MMENUN 2 MbN Erase all a MSELECTN 3 MbN Yes a MSELECTN 4 MbN Yes a MSELECTN 5 MOFFN Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phoneboo...

Страница 22: ...SAVEN a MOFFN Note R If you edit a phonebook entry which is assigned to a speed dial key the edited entry does not transfer to the speed dial key Editing an entry 1 Press and hold the desired speed dial key 1 to 9 a MMENUN 2 MbN Edit a MSELECTN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 5 MSELECTN a MOFFN Erasing an entry 1 Press and hold the desired speed dial...

Страница 23: ...MMENUN 160 2 Select the desired setting a MSAVEN Note R To exit the operation press MOFFN R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display menu tree and direct command code table Main menu Home network Sub menu 1 Sub menu 2 Settings Code Arm Disarm 1 At Hom...

Страница 24: ...rt volume 1 Off 6 3 805 Main menu W Phonebook Operation Code Viewing the phonebook entry 280 21 Main menu Caller list Operation Code Viewing the caller list 213 16 Main menu Answering device Sub menu 1 Sub menu 2 Settings Code Play new msg msg messages 323 34 Play all msg 324 34 Erase all msg 1 325 35 Greeting Record greeting 1 302 33 Check greeting 303 34 Pre recorded 1 Reset to pre recorded gree...

Страница 25: ... Recording time 1 1 min 3 min Greeting only 2 305 38 Remote code 1 111 306 36 Screen call On Off 310 37 Answering device On Off 1 On Off 343 33 Answer on 1 327 33 Answer off 1 328 33 Main menu V M access Operation Code Listening to Voice Mail messages 330 43 Main menu Intercom Operation Code Paging the desired unit 274 19 For assistance visit www panasonic ca english support 25 Programming HNH100C...

Страница 26: ...r ID On Off 162 15 Handset name 104 30 Call block 1 Block a single number 217 29 Block range of numbers Block unknown CID CID Caller ID On Off 240 30 First ring 1 On Off 173 30 Speed dial 261 22 Voice mail Store VM access 1 VM Voice Mail 331 43 VM tone detect 1 On Off 332 43 LCD contrast Display contrast Level 1 4 2 145 Key tone On Off 165 Auto talk 5 On Off 200 14 26 For assistance visit www pana...

Страница 27: ...n 2 131 31 Change language Display English Français 110 12 Voice prompt 1 English Français 112 12 Main menu Customer support Operation Code Displaying customer support Web address 680 1 If you program these settings using one of the units you do not need to program the same item using another unit 2 This menu is not displayed when scrolling through the display menus It is only available in direct ...

Страница 28: ...me Go to step 4 3 Enter the desired month and date a MOKN 4 Set the desired time 5 Select AM or PM a MOKN 6 MbN Select the desired alarm tone a MSAVEN R We recommend selecting a different ringer tone from the one used for outside calls 7 MSELECTN a MOFFN Note R To stop the handset alarm press MOFFN or place the handset on the charger R When the handset is in use the handset alarm will not sound un...

Страница 29: ...r When a call is received the unit rings briefly 1 while caller information is being received If the caller s phone number matches an entry in the call block list the unit emits no sound to the caller and disconnects the call 1 This is called first ring If you do not want the first ring to sound turn this setting to Off page 30 Important R Rejected calls are logged in the caller list Storing unwan...

Страница 30: ... Yes a MSELECTN a MOFFN Note R When editing press the desired dial key to add MCLEARN to erase Erasing all call block numbers 1 MMENUN 217 2 MbN Block a single number or Block range of numbers a MSELECTN 3 MMENUN a MbN Erase all a MSELECTN 4 MbN Yes a MSELECTN 5 MbN Yes a MSELECTN a MOFFN Other programming Changing the handset name You can customize the name of your handset This can help you easil...

Страница 31: ...der for the hub to connect to your wireless router including your wireless router s IP address subnet mask etc R Make sure you have the operating instructions included with your wireless router handy R The hub cannot find your wireless router if the wireless router does not broadcast its SSID If there is a stealth mode setting turn it off if there is a SSID broadcast setting turn it on Change the ...

Страница 32: ...b s network settings All network related settings will be reset to the default settings No other information will be deleted 1 MMENUN 730 2 MbN Yes a MSELECTN 3 MOKN R The hub restarts Wait until the hub LED indicator lights in yellow and then set the Wi Fi network access settings using Home Network app For more information refer to the User s Guide page 42 32 For assistance visit www panasonic ca...

Страница 33: ...e asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Activating the answering system You must activate the answering system before you can use it The answering system is disabled by default 1 MMENUN 343 2 MbN Select the desired setting a MSAVEN 3 MOFFN Turning the answering system o...

Страница 34: ...YN soft key if displayed to play new messages Operating the answering system MMENUN a MbN Answering device a MSELECTN Key Operation MDN or MCN Adjust the receiver speaker volume during playback 1 or MFN Repeat message during playback 1 2 or MEN Skip message during playback 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn an...

Страница 35: ...elect the desired setting a MSAVEN a MOFFN New message alert by a call This feature allows you to receive a notification by phone when new messages are recorded The hub calls a phone number you specify You can then operate the answering system remotely to listen to the new message To use this feature you must store a phone number to which the unit makes the call to turn on the new message alert se...

Страница 36: ...n listen to the messages as follows n When the remote access code is set to Inactivate Press 4 to play the new message during the announcement n When the remote access code is set to Activate 1 Enter the remote access code page 36 during the announcement 2 Press 4 to play the new message Note R Within 10 seconds after listening to new messages you can press 9 during the call to turn off the new me...

Страница 37: ...back 0 Turn answering system off 4 Erase currently playing message 5 Erase all messages Key Operation End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely Important R The answering system must be activated page 33 in order to turn it on remotely 1 Dial your phone number from a touch tone phone 2...

Страница 38: ...pany to deactivate your Voice Mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the Voice Mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the Voice Mail service provided by your service provider telephone co...

Страница 39: ...more information refer to the User s Guide page 42 Important R You will be requested to enter a PIN while operating this system We recommend changing the PIN from the default before operating the system default 0000 page 40 n To arm the system 1 M N 2 MbN Select At Home or Away a MSELECTN R If the system is indicating that it has been triggered such as when the alert is sounding the mode cannot be...

Страница 40: ...he entry delay time page 39 Exit alert volume The volume of alert that sounds during exit delay time page 39 n Changing alert volume 1 For handset MMENUN 803 At Home or MMENUN 804 Away For hub MMENUN 803 At Home or MMENUN 804 Away 2 MbN Select the desired setting a MSAVEN 3 MOFFN n Changing entry alert volume 1 For handset MMENUN 808 At Home or MMENUN 807 Away For hub MMENUN 808 At Home or MMENUN ...

Страница 41: ... 41 Turning an individual smart plug on or off 1 MMENUN 802 2 MbN Select the desired area a MSELECTN 3 MbN Smart Plug status a MSELECTN 4 MbN Select the desired smart plug 5 Press MONN or MOFFN Soft key 6 MOFFN Displaying smart plug status 1 MMENUN 802 2 MbN Select the desired area a MSELECTN 3 MbN Smart Plug status a MSELECTN 4 MbN Select the desired smart plug 5 MOFFN Home Network app features S...

Страница 42: ...bile device s menu button in the app s home screen 2 Tap User s Guide Note R Microsoft Windows Internet Explorer 8 and earlier versions are not supported R Android 4 1 or later versions are recommended R You can also access the User s Guide at the web page listed below www panasonic net pcc support tel homenetwork manual 42 For assistance visit www panasonic ca english support Home Network System ...

Страница 43: ...d pauses page 14 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the Voice Mail access number 1 MMENUN 331 2 Press and hold MCLEARN until all digits are erased a MSAVEN a MOFFN Voice Mail VM tone detection Your service provider telephone com...

Страница 44: ...s you can switch between uppercase and lowercase by pressing A a R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 2 seconds after entering a character the character is fixed and the cursor moves to the next space R in the above table represents a single space Erasing the character or num...

Страница 45: ...password and try again If your wireless router is configured to use a hexadecimal password enter the correct password using numbers 0 9 and letters a f R If you have configured your wireless router to use MAC address filtering make sure you add the hub s MAC address to the list of authorized MAC addresses Invalid R The handset is not registered to the hub Register the handset page 30 IP address co...

Страница 46: ...one operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company The hub beeps R New messages have been recorded Listen to the new messages page 34 I cannot set date and time R You cannot set date and time with the handset The time setting of the system is configured with the date and ti...

Страница 47: ...connect AC adaptor to the hub R The handset is not registered to the hub Register it page 30 Noise is heard sound cuts in and out R You are using the handset or hub in an area with high electrical interference Re position the hub and use the handset away from sources of interference R Move closer to the hub R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the hub a...

Страница 48: ...nnounced R The handset ringer volume is turned off Adjust it page 14 26 R The Talking Caller ID feature is turned off Turn it on page 26 R The number of rings for the answering system is set to 2 rings or Toll saver Select a different setting page 38 R If the hub and another handset are having an intercom call your handset does not announce caller information I cannot dial the phone number edited ...

Страница 49: ...page 33 in order to turn it on remotely The unit does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Voice Mail Problem Cause solution New Voice Mail is shown on the handset display How do I remove this message from the display R This notification is displayed when your service provider telephone compan...

Страница 50: ...e s Wi Fi settings Refer to the operating instructions included with your mobile device R The SSID wireless network name security type or password assigned to the wireless router has been changed Configure the hub again using the procedure described in Wi Fi network access settings page 31 R Confirm the hub s Wi Fi and IP settings using the procedure described in Confirming network status page 32 ...

Страница 51: ...W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry R Dimensions height width depth Handset Approx 164 mm 48 mm 29 mm 6 15 32 inches 1 7 8 inches 1 1 8 inches Charger Approx 39 mm 72 mm 72 mm 1 17 32 inches 2 27 32 inches 2 27 32 inches R Mass weight Handset Approx 109 g 0 24 lb excluding the batteries Charger Approx 43 g 0 09 lb excluding the AC adaptor For assistance vis...

Страница 52: ...accessory Use of other accessories may not ensure compliance with ISED RF exposure requirements near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference cordless telephone should not be placed Privacy of communications may not be This equipment meets the applicable Innovation Science an...

Страница 53: ...Included model only One 1 year Panasonic Canada Inc 5770 Ambler Drive Mississauga Ontario L4W 2T3 PANASONIC PRODUCT LIMITED WARRANTY Panasonic Canada Inc warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to at its option either a repair your product with new or refurbished parts b re...

Страница 54: ...ntrast 26 Language 12 E Eco mode 10 Equalizer 18 Error messages 44 F Flash 17 27 G Groups 20 H Handset Locator 18 Name 30 Registration 12 Handset alarm 28 Hold 17 Home Network System integration 39 Alarm system features 39 Alert volume 40 Arm Disarm 39 Disarm PIN 40 Home Network app 41 Smart plug on off 41 Status 40 41 I Intercom 19 K Key tone 26 L Line mode 27 M Making calls 14 Missed calls 15 Mu...

Страница 55: ...55 Notes HNH100C_ en_en _0130_ver 202 pdf 55 2017 01 30 16 12 25 ...

Страница 56: ...ty Serial No Date of purchase found in the handset battery compartment Name and address of dealer Attach your purchase receipt here 5770 Ambler Drive Mississauga Ontario L4W 2T3 Panasonic Corporation 2014 Printed in China PNQX6703XA PNQX6703XA PNQX6703XA CC1014WK2126 E HNH100C_ en_en _0130_ver 202 pdf 56 2017 01 30 16 12 25 ...

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