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73

Operations

For fax advantage assistance, call 1-800-435-7329.

When a function does not work, check here
before requesting help

!

General

Problem

I cannot make and receive
calls.

I cannot make calls.

The unit does not work.

The unit does not ring.

The unit displays the following
message though the paper is
inserted.

The other party complains
they only hear a fax tone and
cannot talk.

The

button

does not function properly.

The receive mode does not
function properly.

During programming, I cannot
enter the code, mailbox
password or ID number.

The ink film runs out quickly.

The unit beeps.

The speakerphone is not
working.

REDIAL/PAUSE

CHECK PAPER

●

The power cord or telephone line cord is not connected.
Check the connections (p. 14).

●

If you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.

●

The dialing mode setting is wrong. Change the setting of
feature #13 (p. 63).

●

Disconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.

●

The ringer volume is set to off. Adjust it (p. 19).

●

The TAD ring count of feature #06 is set to “RINGER OFF”.
Change to another ring count (p. 62).

●

The paper is inserted halfway. Insert it correctly (p. 13) and
press

to clear the message.

●

FAX ONLY mode is set. Tell the other party the number is
only used for faxes.

●

Change to TAD/FAX mode (p. 47), TEL mode (p. 38) or
TEL/FAX mode (p. 40).

●

If this button is pressed during dialing, a pause will be
inserted. If pressed immediately after a dial tone is
obtained, the last number dialed will be redialed.

●

A Distinctive Ring pattern of feature #31 is set (p. 65).

●

TEL/FAX mode is set (p. 40, 41).

●

All or part of the numbers are the same. Change the code,
mailbox password of features #51 and #52 (p. 67) or ID
number of features #11 (p. 63) and #41 (p. 66).

●

The HELP printing function, copy function, and reports also
use ink film.

●

Recording paper or ink film has run out. Press

to

stop the beeps and install paper/ink film.

●

Use the speakerphone in a quiet room.

●

If you have difficulty hearing the other party, adjust the
volume using

or

.

●

If you and the other party speak at the same time, parts of
your conversation will be cut off. Speak alternately.

STOP

SET

Cause & solution

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Содержание KX-FP155

Страница 1: ...ed only in the U S A FOR FAX ADVANTAGE ASSISTANCE CALL 1 800 HELP FAX 1 800 435 7329 E MAIL TO consumerproducts panasonic com for customers in the U S A or Puerto Rico REFER TO www panasonic com for c...

Страница 2: ...transmitting messages via telephone facsimile date and time of transmission identification of the business entity or person s sending the facsimile and telephone number of the business entity or pers...

Страница 3: ...an authorized service center when service is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the unit is sub...

Страница 4: ...ming caller information using the Caller ID list 25 Storing caller information in the directory 26 Voice Contact Talking to the other party after fax transmission or reception 27 Fax Sending Faxes Sen...

Страница 5: ...3 Warranty Servicenter Servicenter directory 84 Directory Specifications Technical data about this product 85 Index Index 86 Programmable Features Answering Device Setup TAD FAX mode using the built i...

Страница 6: ...Send a fax to 1 800 237 9080 Include your name shipping address and telephone number credit card type number expiration date and your signature order part number and quantity Internet Visit our web si...

Страница 7: ...elp with problems sending receiving faxes 7 How to use the copier function 8 Frequently asked questions and answers 9 Explanation of error messages shown on the display ERRORS PRESS SET Q and A PRESS...

Страница 8: ...party when using the speakerphone see below for the speakerphone operation 8 Finding the Controls For fax advantage assistance call 1 800 435 7329 Note The document will be ejected from the front of t...

Страница 9: ...ct the features or feature settings during programming p 61 To navigate to the next operation To initiate fax transmission or reception To store a setting during programming To stop an operation or ca...

Страница 10: ...ver open lever green OR 3 Open the back cover If you install the included ink film skip to step 6 Back cover Install the included ink film or replace the used ink film with new one The following ink f...

Страница 11: ...isplay 5 For replacement only Remove the stoppers and tags from the new ink film Find the T shaped gear blue Tags New ink film T shaped gear blue Stopper Stopper 6 Insert the blue core of the front in...

Страница 12: ...tray may be obstructed by a wall etc KX FA50 Legal paper tray To use legal size paper Please purchase a legal paper tray Model No KX FA50 p 6 and install as shown above A4 paper guide Upper slot Lowe...

Страница 13: ...over the tab If the paper is not inserted correctly readjust the paper or the paper may jam Tab Recording paper entrance Printing side is back Tension bar Stack of paper Correct Incorrect Adding paper...

Страница 14: ...nnect the telephone line cord 3 Connect the power cord Note For additional equipment protection we recommend you use a surge protector The following types are available TELESPIKE BLOK MODEL TSB TRIPPE...

Страница 15: ...revious one STOP Note You can enter the number by pressing or in steps 4 and 5 In this case press to move the cursor The accuracy of the clock is approximately 60 seconds a month 6 Press The next feat...

Страница 16: ...NAVI I H MENU 16 Setup For fax advantage assistance call 1 800 435 7329 Setting your logo Hyphen FLASH Delete SET Display STOP MUTE Insert MENU To correct a mistake Press or to move the cursor to the...

Страница 17: ...1 Press or until the desired character is displayed 2 Press to move the cursor to the next space The character displayed in step 1 is inserted 3 Return to step 1 to enter the next character Display o...

Страница 18: ...PRESS SET SYSTEM SET UP PRESS NAVI I H MENU SET Display MENU Hyphen FLASH Delete STOP Note You can enter your facsimile telephone number by pressing or If you use or press to move the cursor The butt...

Страница 19: ...l is received the unit will not ring and will display the following Handset receiver volume 5 levels high to low are available While using the handset press or Speaker volume 8 levels high to low are...

Страница 20: ...acters see page 17 for instructions Example 4 Press 5 Enter the telephone number up to 30 digits using the dial keypad Example If you want to enter a hyphen press 6 Press To program other stations rep...

Страница 21: ...ss STOP DELETE OK YES SET NO STOP NAME Mary EDIT DELETE MENU Mary EDIT PRESS MENU Mary 0123456 DIRECTORY MAILBOX H Editing a stored station Erasing a stored station 5 Edit the name see page 17 for ins...

Страница 22: ...he initial L is displayed see the character table on page 17 4 Press until Lisa is displayed To stop the search press To make a call press or lift the handset DIGITAL SP PHONE STOP Lisa 2233445 Larry...

Страница 23: ...rmation Consult your PBX supplier If the unit cannot receive caller information the unit will show the following The caller dialed from an area which does not provide Caller ID service The caller requ...

Страница 24: ...alling back using caller information You can easily view caller information and call back Important Calling back will not be possible in the following cases The telephone number includes data other th...

Страница 25: ...AN STONE TIME OF CALL Mar 14 10 30AM Mar 13 08 35AM FAX TAD TELEPHONE NUMBER Mar 14 2001 11 37AM 345 678 9012 456 789 0123 ANSWER NAME CALLER ID LIST NEW NO 01 MIKE TIMAR TIME OF CALL Mar 11 09 35AM T...

Страница 26: ...ne number 1 Press Example 2 Press or until the name you want to store is displayed Example 3 Press 4 Press 5 Press REGISTERED SET NO 13456789012 SET NAME WENDY STORE PRESS SET MENU WENDY 11 50A Apr14...

Страница 27: ...ceived Talking to the other party after fax transmission or reception You can talk to the other party after a fax message is completed This will save the added expense and time of making another call...

Страница 28: ...inals containing photographs shaded drawings etc Using the FINE SUPER FINE or PHOTO setting will increase transmission time If the resolution setting is changed during feeding it will be effective fro...

Страница 29: ...splay STOP FAX START FACE DOWN Before using this feature program the desired names and telephone numbers into the directory p 20 If your unit does not send a fax Confirm the stored telephone number on...

Страница 30: ...mm we recommend using a copier machine Copy the original document on to a letter size paper then transmit the copied document To transmit more than 10 pages at a time Insert the first 10 pages of the...

Страница 31: ...eport The unit stores the 30 most recent fax communication results When a new communication occurs the oldest communication result will be erased To print manually see page 81 To print automatically a...

Страница 32: ...he unit will automatically print a broadcast sending report p 35 SET DIR Bill 01 SEND PRESS SET SET Bill 6543210 DIR 00 NAVI A ASET SET ONE1TIME1BROAD PRESS SET DIRECTORY MAILBOX H One time broadcast...

Страница 33: ...Display MENU STOP 1 Press two times Display 2 Press to select BROAD 3 Press or until the desired station is displayed Example 4 Press To program other stations repeat steps 3 and 4 5 Press to exit the...

Страница 34: ...rm that there are no documents in the document entrance Display 2 Press or until the following is displayed 3 Press 4 Press to select ADD 5 Press or until the desired station you want to add is displa...

Страница 35: ...PER FINE or PHOTO resolution the number of pages that the unit can transmit will decrease If the document exceeds the memory capacity p 85 sending will be canceled If one of the stations is busy or do...

Страница 36: ...AUTO ANSWER When receiving calls All incoming calls will be answered as faxes Use only as a fax You want to receive all phone calls and faxes automatically When receiving phone calls The unit will act...

Страница 37: ...lf TEL mode p 38 Turn AUTO ANSWER off by pressing AUTO ANSWER When receiving calls You have to answer all calls manually To receive a fax document press for each fax receiving FAX START Ring Ring Ring...

Страница 38: ...l calls manually If the arrow is shown on the right of the display turn it off by pressing Display ON TEL MODE AUTO ANSWER Note If you do not answer the call within 10 rings the unit will temporarily...

Страница 39: ...nge the ring count setting press or until the desired number is displayed and press ON When receiving calls the unit will automatically answer all calls and only receive fax documents PICKUP RCV FAX A...

Страница 40: ...splay ON AUTO ANSWER The fax machine will not ring TEL FAX delayed ring count The call is connected Phone call Fax calling tone A call is received The fax machine will automatically receive documents...

Страница 41: ...ng tone A call is received The fax machine will automatically receive documents without ringing Answer the call If the call is not answered this message will be played Then the fax machine will activa...

Страница 42: ...ter the fax activation code firmly FAX START 1 When the extension telephone rings lift the handset of the extension telephone 2 When document reception is required a fax calling tone slow beep is hear...

Страница 43: ...essage up to 30 digits Example MSG 5555 MSG 07734 SET PIN 12345678 PIN SET NO 12025551234 NO SET PAGER CALL MODE ON PAGER CALL MODE OFF 7 0 SYSTEM SET UP PRESS NAVI I H MENU SET Display MENU DIGITAL S...

Страница 44: ...BER 1 OR PRESS NAVI H NUMBER 1 COPY PRESS START COPY STANDARD PRESS NAVI FACE DOWN Display Document guides COPY STOP START To stop copying Press STOP To select the resolution Select the desired resolu...

Страница 45: ...the recording paper try 92 or 86 To enlarge a document 1 Press in step 3 on page 44 Display 2 Press to select 150 or 200 The unit will only enlarge the center most part of the document printing it on...

Страница 46: ...ginal document pages Example Making two copies of a 4 page original document Note The unit will store the documents into memory while collating the copies If memory becomes full while storing the unit...

Страница 47: ...AUTO ANSWER 1 Set feature 77 to TAD FAX p 69 2 If the arrow is not shown on the right of the display turn it on by pressing The unit will play the greeting message The display will show the number of...

Страница 48: ...the desired mode TAD FAX or TEL FAX where you want to record a greeting message feature 77 on page 69 2 Press 2 times The display will show the following according to your selection in step 1 TAD FAX...

Страница 49: ...ES SET NO STOP SET TEL FAX GREETING PRESS SET TAD GREETING PRESS SET ERASE Erasing your own recorded greeting messages Checking the greeting messages 1 Select the desired mode TAD FAX or TEL FAX for t...

Страница 50: ...message the previous message will be played To play back a specific message press or and search for the message you want to listen to Skipping a message Press to play the next message Stopping playbac...

Страница 51: ...ESS SET RECORD Microphone RECORD STOP Display SET Memo message leaving a message for others or yourself RECORD STOP Display Telephone conversation You can record a telephone conversation This conversa...

Страница 52: ...nit from a touch tone telephone The TAD FAX greeting message will be played 2 Press and the desired mailbox number or A mailbox greeting message will be played 3 After the beep leave a message 2 1 TAD...

Страница 53: ...recording press The unit will repeat your message Adjust the volume using or 7 Press MENU STOP BOX1_REC ___15s BOX1_REC ___16s SET BOX1_GREETING RECORD_______ BOX2_GREETING CHECK________ 5 6 BOX1_GREE...

Страница 54: ...ESSAGES PRESS REC ERASE PLAY NEW_MESSAGES MAILBOX2_ _02 MAILBOX _ Listening to messages in a mailbox Note The following features are available p 50 while listening to messages in a mailbox Repeating a...

Страница 55: ...8 8 4 8 3 8 2 8 1 8 0 5 4 58 58 58 58 58 58 58 Remote operation card Please cut out and carry this card for assistance when using the remote operation Mailbox Remote Operation Notice of Remote Operati...

Страница 56: ...essary messages Listening to recorded messages in common memory When there are new recorded messages The voice guide will tell you the number of new recorded messages and they will be played automatic...

Страница 57: ...box greeting message If you have not programmed your own mailbox password enter 555 default setting as the mailbox password see feature 51 for mailbox 1 password or feature 52 for mailbox 2 password o...

Страница 58: ...the greeting message 0 Erasing a specific message Press while listening to the message you want to erase A long beep will also sound The unit will then play back the next message Erasing all the mess...

Страница 59: ...number first feature 60 on page 68 and set to TAD FAX mode An incoming voice message is recorded in your unit Your unit calls the transfer telephone number Answer the call with the transfer telephone...

Страница 60: ...6 When finished recording press The unit will repeat your message Adjust the volume using or 7 Press MENU STOP TRNS__REC __15s TRNS__REC __16s SET TRNS GREETING RECORD_______ TRNS GREETING CHECK______...

Страница 61: ...the desired setting is displayed This step may be slightly different depending on the feature 4 Press The setting you selected is set and the next feature will be displayed 5 To exit programming press...

Страница 62: ...REPORT MODE ERROR ERROR ON OFF The default setting is in bold type This setting is also available after activating FAX ONLY mode p 39 06 To change the number of rings before the unit answers a call i...

Страница 63: ...ile setting 17 To set the ringer pattern RINGER PATTERN MODE A A B C VOX Unlimited 1 MIN Up to 1 minute ID 111 1 Follow steps 1 and 2 on page 62 2 Enter any 3 digit number except a number using 0 or 7...

Страница 64: ...ransmission This feature makes sending documents easier as the transmission speed is slowed down OVERSEAS MODE MODE ERROR Display Feature Settings How the unit operates 25 To send a fax automatically...

Страница 65: ...3 4 5 6 To change the number of rings when the unit detects a phone call in TEL FAX mode SILENT FAX RING RINGS 3 34 ON OFF ON The unit will store the documents first and release them If the document...

Страница 66: ...ou hear slow beeps press and listen to recorded messages p 50 The beeps will stop PLAY MESSAGES 42 To alert you with beeps when a new voice message is recorded MESSAGE ALERT MODE OFF ON OFF If you hea...

Страница 67: ...N If you are alerted by a slow beeping sound clear the printing problem and make sure the unit is supplied with paper to print the stored document The beeps will stop 46 To receive a fax automatically...

Страница 68: ...greeting message for mailbox 1 BOX1 GREETING CHECK CHECK RECORD ERASE See page 53 for details 56 To check record or erase the greeting message for mailbox 2 BOX2 GREETING CHECK CHECK RECORD ERASE See...

Страница 69: ...If the ring back tone continues the other party s machine may not be a facsimile or may have run out of paper Check with the other party The connecting tone volume cannot be adjusted 76 If you often...

Страница 70: ...r party The document was not received due to memory being full The document was not fed into the unit properly Reinsert the document and try again The other party s fax machine is busy or has run out...

Страница 71: ...r Install paper and press to clear the message The recording paper is not fed into the unit properly Reinstall paper p 13 and press to clear the message The recording paper has jammed near the recordi...

Страница 72: ...again NO FAX REPLY A recording paper jam occurred Clear the jammed paper p 78 PAPER JAMMED The unit is checking that there is no slack on the ink film Wait for a while PLEASE WAIT The other party s f...

Страница 73: ...tact our service personnel to have the unit repaired If the working telephone does not operate properly contact your telephone company The ringer volume is set to off Adjust it p 19 The TAD ring count...

Страница 74: ...glass or rollers are dirty Clean them p 80 Use the overseas transmission mode of feature 23 p 64 Add two pauses at the end of the telephone number or dial manually FAX START Cause solution I cannot s...

Страница 75: ...Print for clearer printing You may have used paper with a cotton and or fiber content that is over 20 such as letterhead or resume paper We recommend smooth paper such as Hammermill Jet Print for cle...

Страница 76: ...evice Problem Press the remote operation ID correctly and firmly p 56 The mailbox password is wrong Enter the correct password see feature 51 for mailbox 1 password and feature 52 for mailbox 2 passwo...

Страница 77: ...wer down report NO 01 FAX NOT AVAIL MODE RCV PAGES 01 MEMORY RECEIVE YOUR LOGO YOUR FAX NO RESTARTED AT Jan 05 2001 04 31AM FUNCTION OTHER FACSIMILE WARNING CONTENTS HAVE BEEN CLEARED DUE TO POWER DOW...

Страница 78: ...per has jammed and the display will show the following message Display Remove the jammed paper as follows __PAPER1JAMMED Center part Front cover 2 Push the back cover open button green on the right si...

Страница 79: ...cover securely Center part Front cover Jammed document Note Do not pull out the jammed paper forcibly before opening the front cover If the unit does not release the document during feeding remove th...

Страница 80: ...r on a copied or received document check whether there is dust on the thermal head and clean the thermal head to remove the dust Caution To prevent malfunction due to static electricity do not use a d...

Страница 81: ...the current settings of the basic and advanced programming features p 62 69 Telephone number list provides you with names and telephone numbers which are stored in the directory Journal report keeps...

Страница 82: ...8 If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities or require modification or alteration of such termi...

Страница 83: ...suse abuse neglect mishandling faulty installation misapplication set up adjustments improper operation or maintenance alteration modification power line surge improper voltage supply lightning damage...

Страница 84: ...102 Hollywood FL 33020 GEORGIA 8655 Roswell Road Suite 100 Atlanta GA 30350 ILLINOIS 1709 North Randall Road Elgin IL 60123 MASSACHUSETTS 60 Glacier Drive Suite G Westwood MA 02090 MINNESOTA 7850 12th...

Страница 85: ...x 1319 32 x 1019 32 Mass Weight Approx 3 1 kg 6 8 lb Power Consumption Standby Approx 3 6 W Transmission Approx 18 W Reception Approx 42 W When receiving a 20 black document Copy Approx 42 W When cop...

Страница 86: ...Feature 31 65 Document jam 79 Document size 30 E Enlarge copy 45 ERASE button 49 50 Error messages 70 72 Extension telephone 41 42 F Facsimile telephone number Feature 03 18 Fax activation code Featu...

Страница 87: ...ONLY Feature 06 62 Silent fax Feature 30 65 TAD FAX Feature 06 62 TEL FAX Feature 78 69 Ring detection Feature 31 65 Ringer pattern Feature 17 19 63 Ringer volume 19 S Sending Broadcast 35 Directory 2...

Страница 88: ...uded with the returned product Any unit that is replaced by Panasonic and not shipped with proper proof of purchase by you will be subject to a minimum 100 00 charge The original unit must be properly...

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