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Customer Services

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Customer Services

Customer Services directory

To obtain service or technical assistance during the warranty period, please
contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST.
To obtain support or service after the warranty has expired, please contact:
1-900-555-PANA (1-900-555-7262) for support on a fee basis.

Web Site: www.panasonic.com
(for customers in the USA or Puerto Rico ONLY)
You can purchase parts, accessories or locate your nearest servicenter by
visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter:

Ave. 65 de Infanter

í

a, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

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Содержание KX FHD331 - B/W Thermal Transfer

Страница 1: ...ctions before using the unit and save for future reference This model is designed to be used only in the U S A FOR FAX ADVANTAGE ASSISTANCE VOICE CALL 1 800 HELP FAX 1 800 435 7329 E MAIL TO consumerproducts panasonic com for customers in the U S A or Puerto Rico REFER TO www panasonic com for customers in the U S A or Puerto Rico ...

Страница 2: ...nk film L Do not rub or use an eraser on the printed side of recording paper as the print may smear Energy Star L As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Trademarks L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and or other countries L openLC...

Страница 3: ...an authorized service center when service is required Opening or removing covers may expose you to dangerous voltage or other risks Incorrect reassembly can cause electric shock when the unit is subsequently used 13 Unplug this unit from the wall outlet and refer servicing to an authorized service center when the following conditions occur A When the power supply cord or plug is damaged or frayed ...

Страница 4: ...6 Computer with MODEM and fax machine share a single line one phone number 26 Help Button Help function 28 Volume Adjusting volume 29 Initial Programming Date and time your logo and fax number 30 Telephone Automatic Dialing Storing names and telephone numbers into one touch dial 34 Storing names and telephone numbers into navigator directory 35 Editing a stored entry 36 Erasing a stored entry 37 M...

Страница 5: ...rk check here 67 Replacement Ink film 71 Jams Recording paper jam 73 Document jams sending 76 Cleaning Document feeder 77 Thermal head 78 General Information Printed Reports Reference lists and reports 80 Caller IQ Feature openLCR service for the Caller IQ feature 81 Specifications Technical data about this product 84 FCC Information List of FCC requirements and information 86 Warranty Limited War...

Страница 6: ...shipping and transportation of the unit L The part numbers are subject to change without notice Power cord 1 Part No PFJA1030Z Telephone line cord 1 Part No PFJA02B002Z Handset 1 Part No PFJXE0805Z or PFJXE1105Z Handset cord 1 Part No PFJA04C002Z Paper tray for letter size recording paper 1 Part No PFKS1076Z1 Document tray 1 Part No PFUS1406Z Ink film 1 Operating instructions 1 Part No PFQX1696Z Q...

Страница 7: ...aper use the legal paper tray L To place an order L If you have any questions about internet orders please contact us at Model No Item Specifications Usage KX FA93 Replacement film 216 mm 70 m 81 2 229 KX FA52 Legal paper tray See page 12 Telephone Call 1 800 332 5368 Fax Send a fax to 1 800 237 9080 Include your name shipping address and telephone number credit card type number expiration date an...

Страница 8: ...E L To redial the last number dialed L To insert a pause during dialing J J J J MUTE L To mute your voice to the other party during a conversation Press this button again to resume the conversation K K K K MONITOR L To initiate dialing without lifting the handset L L L L One touch keys L To use one touch dial page 34 38 46 L To transmit to multiple entries page 47 50 M M M M NAVIGATOR VOLUME L To ...

Страница 9: ... D D Document tray E E E E Recording paper entrance F F F F Recording paper exit G G G G Tension plate H H H H Front cover I I I I Document exit J J J J Document entrance K K K K Back cover open button L L L L Back cover Rear view A A A A Power inlet B B B B Telephone line jack C C C C External telephone jack D D D D Speaker B DEF G J L C A K I H A D C B ...

Страница 10: ...e right side of the unit OR Push the back cover open lever green inside of the unit 3 Open the back cover 4 Insert the gear of blue core of the front ink film roll into the left slot of the unit Insert the rear ink film roll Center part Front cover Back cover open lever green Back cover open button green Back cover Gear of blue core 2 Left slot Rear ink film roll Front ink film roll 1 ...

Страница 11: ...e at least once 6 Close the back cover securely by pushing down on the dotted area at both ends Close the front cover securely Note L The ink film is safe to touch and will not rub off on your hands like carbon paper Ink film Gear of blue core Tight 1 turn Slack Reverse Correct Blue core The ink film is not wrapped around the blue core Incorrect 1 2 Dotted area Back cover Front cover ...

Страница 12: ...cording paper Insert tabs on the paper tray into slots on the back of the unit Note L Do not place the unit in an area where the paper tray may be obstructed i e by a wall etc To use legal size paper L Please purchase a legal paper tray Model No KX FA52 page 7 and install it Tabs Paper tray Slots KX FA52 Legal paper tray ...

Страница 13: ...e document tray into the slots on the recording paper exit The recording paper will be ejected from the top of the unit after printing The document tray prevents the printed paper from curling Handset Connect the handset cord Document tray 2 1 Slots Document tray Printed paper Handset cord ...

Страница 14: ... 1 Fan the stack of paper to prevent a paper jam 2 Pull the tension plate forward and hold open while inserting the paper L The paper should not be over the tab L If the paper is not inserted correctly readjust the paper or the paper may jam To add paper 1 Pull the tension plate forward and hold open while removing all of the installed paper 2 Add paper to the stack of paper you removed and straig...

Страница 15: ...tive Ring page 24 Case 6 Computer with MODEM and fax machine share a single line one phone number page 26 Connecting to a telephone line jack and power outlet Using surge protectors L The warranty does not cover damage due to power line surges or lightning For additional equipment protection we recommend the use of a surge protector The following types are available TELESPIKE BLOK MODEL TSB TRIPPE...

Страница 16: ...phone number Your situation You wish to use the fax machine and your answering machine in the same room Telephone wiring image in house or office Connections Answering machine Fax machine Single telephone line 1 phone number Answering machine Not included Telephone line cord To a single telephone line jack To a power outlet Power cord Remove the stopper ...

Страница 17: ...e will be disconnected and the call will be switched to the fax machine The fax machine will receive a fax automatically If the answering machine is turned off The fax machine will ring 5 times and receive a fax automatically With the fax machine 1 When the fax machine rings lift the handset of the fax machine 2 When document reception is required a fax calling tone slow beep is heard or no sound ...

Страница 18: ... for fax only Your situation You wish to use the fax machine only for fax reception transmission Telephone wiring image in house or office Connections Fax machine Single telephone line 1 phone number Telephone line cord To a single telephone line jack To a power outlet Power cord Connect to LINE ...

Страница 19: ...E until the following is displayed L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode 2 Press or to change the ring setting to 2 and press SET How to receive calls Just leave it When the other party sends a fax the fax machine will receive it automatically SET RECEIVE MODE FAX TEL FAX ONLY MODE 3 RINGS ...

Страница 20: ...o use the fax machine and an extension telephone in a different room Most incoming calls are phone calls and the fax machine is seldom used for fax reception Telephone wiring image in house or office Connections Room Extension telephone Fax machine Room Single telephone line 1 phone number Telephone line cord To a single telephone line jack To a power outlet Power cord Connect to LINE ...

Страница 21: ...ption is required a fax calling tone slow beep is heard or no sound is heard press FAX START 3 Replace the handset L The fax machine will start reception With an extension telephone 1 When the extension telephone rings lift the handset of the extension telephone 2 When document reception is required a fax calling tone slow beep is heard or no sound is heard press 9 pre selected fax activation code...

Страница 22: ...for fax besides the current phone number To get a new phone number you need to subscribe to Distinctive Ring service at your local telephone company L Distinctive Ring service may be called Identa Ring service The name of service depends on the telephone company Telephone wiring image in house or office Connections Room Fax machine Facsimile No 555 1333 Answering machine Telephone No 555 1111 Room...

Страница 23: ... assigned for phone calls is called the fax machine and answering machine will ring and then the answering machine will record voice message automatically If the number assigned for fax is called the fax machine and answering machine will ring and then the fax machine will start fax reception automatically If you subscribe for three or more phone numbers in a single telephone line You will get pho...

Страница 24: ...ne number To get a new phone number you need to subscribe to a Distinctive Ring service at your local telephone company L Distinctive Ring service may be called Identa Ring service The name of service depends on the telephone company Telephone wiring image in house or office Connections Single telephone line 2 phone numbers Room Extension telephone 555 1111 Fax machine 555 1111 Room Telephone comp...

Страница 25: ... How to receive calls If the number assigned for phone calls is called the voice message will be recorded in voice mail service If the number assigned for fax is called the fax machine will ring If an extension telephone is connected on the same line it will also ring Then the fax machine will start fax reception automatically If you subscribe for three or more phone numbers in a single telephone ...

Страница 26: ... via MODEM and the fax machine on a single telephone line The fax machine and the computer are in the same room and you don t want the computer to answer the incoming call automatically Telephone wiring image in house or office Connections Computer Fax machine Single telephone line 1 phone number Telephone line cord To a single telephone line jack To a power outlet Power cord Remove the stopper Co...

Страница 27: ... receive calls When receiving calls the fax machine will automatically answer all calls and only receive fax documents Note L If you use your computer as an answering machine please refer to Case 1 Receives faxes and phone calls on answering machine on a single line one phone number L When the fax machine is using the telephone line ex during phone calls fax sending receiving telephone line is bus...

Страница 28: ...m the features FEATURE LIST PRESS SET 3 How to store names and telephone numbers in the directory and how to dial them DIRECTORY PRESS SET 4 Help with problems sending receiving faxes FAX SND RCV PRESS SET 5 How to use the copier function COPIER PRESS SET 6 Frequently asked questions and answers Q and A PRESS SET 7 Explanation of error messages shown on the display ERRORS PRESS SET 8 List of avail...

Страница 29: ...ER OFF L To turn the ringer back on press While the ringer volume is set to off When a call is received the unit will not ring and will display the following INCOMING CALL Ringer pattern You can select the ringer pattern feature 17 on page 60 The ringer pattern you selected will sound when the unit receives a call Handset receiver volume 5 levels high to low are available While using the handset p...

Страница 30: ...ample August 10 2002 Press 0 8 1 0 0 2 M 08 D 10 Y 02 TIME 12 00AM 5 Enter the correct hour minute by selecting 2 digits for each using the dial keypad Press to select AM or PM Example 10 15PM 1 Press 1 0 1 5 M 08 D 10 Y 02 TIME 10 15AM 2 Press until PM is displayed M 08 D 10 Y 02 TIME 10 15PM 6 Press SET L The next feature will be displayed 7 Press MENU Note L You can enter the number by pressing...

Страница 31: ...will be displayed 6 Press MENU Note L You can enter your logo by pressing or in step 4 In this case press to move the cursor see page 32 for details To change capital or lower case letters Pressing the key will change to capital or lower case alternately 1 Press 2 2 times LOGO B 2 Press 4 3 times LOGO B I 3 Press LOGO B i 4 Press 5 3 times LOGO Bi l To correct a mistake Press or to move the cursor...

Страница 32: ...urn to step 1 to enter the next character Display order of characters Keys Characters 1 1 _ 2 A B C a b c 2 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 0 To change capital or lower case letter FLASH Hyphen button To insert a hyphen MUTE Insert button To insert one character or one space STOP Delete button To delete a cha...

Страница 33: ... will be displayed 6 Press MENU Note L You can enter your fax number by pressing or in step 4 In this case press to move the cursor L The button replaces the digit with a and the button replaces it with a space Example 234 5678 Press 2 3 4 5 6 7 8 L To enter a hyphen in a telephone number press FLASH To correct a mistake Press or to move the cursor to the incorrect number and make the correction T...

Страница 34: ...32 for instructions Example NAME John STORE PRESS SET 4 Press SET Example S01 5 Enter the telephone number up to 30 digits using the dial keypad Example S01 1114497 L If you want to enter a hyphen press FLASH 6 Press SET REGISTERED u DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI L To program other entries repeat steps 2 to 6 7 Press STOP to exit the program Helpful hint L You can confi...

Страница 35: ...ress MENU to exit the program Helpful hint L For your convenience HELP FAX 1 800 435 7329 has been pre programmed If you cannot solve a problem call using this entry page 38 If unnecessary you can erase it page 37 L You can confirm the stored entries in the telephone number list page 80 Note L When the following is displayed in step 6 you can store only 5 more entries REGISTERED SPACE 5 DIRS L If ...

Страница 36: ...y EDIT PRESS MENU 3 Press MENU Example NAME Mary EDIT DELETE 4 Press Example NAME Mary STORE PRESS SET L If you do not need to edit the name skip to step 6 5 Edit the name see page 32 and page 35 for instructions 6 Press SET Example NO 0123456 L If you do not need to edit the telephone number skip to step 8 7 Edit the telephone number For further details see page 35 8 Press SET REGISTERED SET MENU...

Страница 37: ...ument entrance DIRECTORY 2 Press or until the desired entry is displayed Example Peter 9876543 b Peter EDIT PRESS MENU 3 Press MENU Example NAME Peter EDIT DELETE 4 Press DELETE OK YES SET NO STOP L To cancel erasing press STOP 5 Press SET DELETED L The stored name and number are erased SET MENU STOP ...

Страница 38: ...Press L Confirm that there are no documents in the document entrance DIRECTORY 2 Press or until the desired entry is displayed Example Lisa 2233445 b Lisa EDIT PRESS MENU L If the desired name has not been stored press STOP and dial the number manually 3 Press MONITOR or lift the handset L The unit will start dialing automatically To search for a name by initial Example Lisa 1 Press 2 Press or to ...

Страница 39: ... name telephone number and the time of the call You can view the caller information page 40 and print the caller ID list page 80 Note L If the unit is connected to a PBX Private Branch Exchange system you may not receive the caller information Consult your PBX supplier L If the unit cannot receive caller information the following will be displayed The caller dialed from an area which does not prov...

Страница 40: ...sert the document FACE DOWN and press FAX START To change the display of the caller information Press CALLER ID repeatedly after step 2 Example SAM LEE 11 20AM Jul 20 b 1345678901 11 20AM Jul 20 L Check mark on the display means the call has already been viewed or answered To stop viewing Press STOP after step 2 To edit the telephone number for calling back Press repeatedly after step 2 Each time ...

Страница 41: ...asing press STOP then MENU 4 Press SET ERASE COMPLETED 5 Press STOP to exit the program Erasing specific caller information 1 Press CALLER ID Example 2 NEW CALLS PRESS NAVI 2 Press or until the desired entry is displayed Example SAM LEE 12 10AM Jul 20 3 Press DELETE OK YES SET NO STOP L To cancel erasing press STOP 4 Press SET DELETED L To erase other entries repeat step 2 to 4 5 Press STOP to exi...

Страница 42: ... directory For station 1 1 Press station 1 STATION 1 DIAL MODE 2 Press SET Example NAME SAM LEE STORE PRESS SET 3 Press SET Example S01 134567 For stations 2 5 1 Press the desired station key 2 Press SET For stations 6 10 1 Press LOWER then press the desired station key 2 Press SET For navigator directory 1 Press or Example NAME SAM LEE STORE PRESS SET 2 Press SET Example NO 1345678 5 Press SET RE...

Страница 43: ...select the resolution Select the desired resolution according to the type of document STANDARD For printed or typewritten originals with normal sized characters FINE For originals with small printing SUPER FINE For originals with very small printing This setting only works with other compatible fax machines PHOTO For originals containing photographs shaded drawings etc L Using the FINE SUPER FINE ...

Страница 44: ...x number 3 Press FAX START L The document will be fed into the unit and scanned into memory The unit will then transmit the data If the document exceeds the memory capacity sending will be canceled and this feature will be turned off automatically Transmit the entire document manually To stop transmission Press STOP Sending report for confirmation This report will provide you with a printed record...

Страница 45: ... that can be seen through the other side i e newspaper L Check that ink paste or correction fluid has dried completely L To transmit the document with a width of less than standard letter size 216 mm we recommend using a copy machine to copy the original document onto letter sized paper then transmit the copied document Minimum size Maximum size Effective scanning area Document weight L Single she...

Страница 46: ...navigator directory Press or then press or to display the desired entry and press SET L If the desired name has not been stored in navigator directory press STOP and dial the number manually Fax auto redial If the line is busy or if there is no answer the unit will automatically redial the number up to 2 times L This feature is also available for delayed transmission feature 25 on page 61 L During...

Страница 47: ... STATION 1 DIAL MODE 3 Press or until the following is displayed STATION 1 BROADCAST 4 Press SET DIR 00 NAVI SET 5 Program entries Using stations 2 5 Press the desired station key Example DIR ANN 01 STORE PRESS SET Using stations 6 10 Press LOWER then press the desired station key Using navigator directory Press or until the desired entry is displayed and press SET 6 Press SET after programming al...

Страница 48: ...displayed BROADCAST EDIT PRESS MENU 3 Press MENU BROADCAST ADD DELETE 4 Press 5 Press or until the desired entry you want to add is displayed L Navigator Example Mary 15843724123 L Station 2 Example Peter S02 19265532168 6 Press SET REGISTERED u Example Nikki 13852179365 L To add other entries repeat steps 5 and 6 up to 20 entries 7 Press STOP to exit the program SET MENU STOP ...

Страница 49: ...isplayed BROADCAST EDIT PRESS MENU 3 Press MENU BROADCAST ADD DELETE 4 Press 5 Press or until the desired entry you want to erase is displayed L Navigator Example Dick 13281432968 L To cancel erasing press STOP 6 Press SET DELETE OK YES SET NO STOP 7 Press SET DELETED u Example Bob 0123456 L To erase other entries repeat steps 5 to 7 8 Press STOP to exit the program SET MENU STOP ...

Страница 50: ...apacity sending will be canceled L If one of the entries is busy or does not answer it will be skipped All skipped entries will be redialed up to 2 times after all of the other entries have been called To send the same document to more than one party only once You can also select the parties for each transmission 1 Insert the document 2 Press 3 Press or until the following is displayed ONE TIME BR...

Страница 51: ... can then send a fax To stop receiving Press STOP Extension telephone If you use the fax machine with an extension telephone you can receive fax documents using the extension telephone You do not have to press FAX START on the fax machine Important L L L L Use a touch tone telephone as the extension telephone and enter the fax activation code firmly 1 When the extension telephone rings lift the ha...

Страница 52: ...following is displayed L The display will show the number of rings before the unit answers a call in FAX ONLY mode 2 Press or to change the ring setting to 2 and press SET How to receive calls Just leave it When receiving calls the unit will automatically answer all calls and only receive fax documents SET RECEIVE MODE FAX TEL FAX ONLY MODE 3 RINGS ...

Страница 53: ...r a fax the fax machine will automatically start fax reception This service is convenient if you wish to have a different number for fax in a single telephone line To use this service you must subscribe to the Distinctive Ring service of your local telephone company Activating the Distinctive Ring feature 1 Press MENU SYSTEM SET UP PRESS NAVI 2 Press then 3 1 DISTINCTIVE RING MODE OFF 3 Press or t...

Страница 54: ...MENU SYSTEM SET UP PRESS NAVI 2 Press then 3 2 FAX RING PATTERN RING B D 3 Press or to select the ring pattern assigned for fax A Standard ring one long ring B Double ring two short rings C Triple ring short long short rings D Other triple ring short short long rings B D default setting For the ring pattern of B C and D 4 Press SET 5 Press MENU Telephone number Ring pattern Use 012 1234 Standard r...

Страница 55: ...red resolution according to the type of document FINE For printed or typewritten originals with small printing SUPER FINE For originals with very small printing PHOTO For originals containing photographs shaded drawings etc L If you select STANDARD copying will be done using FINE mode Quick scan feature This feature is helpful when you want to copy the document then take it for other uses To use t...

Страница 56: ...the following table for the recommended reduction rates Letter 216 mm 279 mm 81 2 11 Legal 216 mm 356 mm 81 2 14 A4 210 mm 297 mm 81 4 1111 16 Example 72 reduced copy Note L If the appropriate reduction rate is not selected the document may be divided and the top of the second sheet will be deleted L If the image at the bottom of the document is not copied when you copy a document that is the same...

Страница 57: ...til the following is displayed COLLATE ON RESOLUTION 3 Press START Example Making 2 copies of a 4 page original document Note L The unit will store the documents into memory while collating the copies If memory becomes full while storing the unit will only print out the stored pages L After copying the collating feature will turn off automatically Collated pages 4 3 2 1 4 3 2 1 Uncollated pages 1 ...

Страница 58: ... until the desired setting is displayed L This step may be slightly different depending on the feature 4 Press SET L The setting you selected is set and the next feature will be displayed 5 To exit programming press MENU Programming by entering the program code number directly You can select a feature by directly entering the program code and 2 digit number instead of using or 1 Press MENU 2 Press...

Страница 59: ...ntil the desired setting is displayed L This step may be slightly different depending on the feature 6 Press SET L The setting you selected is set and the next feature will be displayed 7 To exit programming press MENU Programming by entering the program code number directly You can select a feature by directly entering the program code and 2 digit number instead of using or 1 Press MENU 2 Press a...

Страница 60: ...rs a call in FAX ONLY mode You can select from 1 2 3 default 4 and 5 EXT TAM If you are using the unit with an answering machine set to 5 EXT TAM Code 12 Securing the remote operation for the answering machine REMOTE TAM ACT MODE OFF If you are using the unit with an answering machine activate this feature and program the remote activation ID to secure the remote operation for the answering machin...

Страница 61: ...4 hours in advance of the desired time To send a document 1 Insert the document 2 Follow steps 1 to 4 on page 59 3 Press or to select ON 4 Press SET 5 Enter the fax number 6 Press SET 7 Enter the transmission start time L Press to select AM or PM 8 Press SET 9 Press MENU L To cancel after programming press STOP then SET Code 26 Setting the Caller ID list to print automatically AUTO CALL LIST MODE ...

Страница 62: ...TION MODE ON If you use an extension telephone and wish to use it to receive a fax activate this feature and program the activation code 1 Follow steps 1 to 4 on page 59 2 Press or to select ON 3 Press SET 4 Enter your code from 2 to 4 digits using 0 9 and L The default code is 9 L Do not enter 0000 5 Press SET 6 Press MENU Code 44 Setting the memory reception alert RECEIVE ALERT MODE ON To alert ...

Страница 63: ...L If the ring back tone continues the other party s machine may not be a facsimile or may have run out of paper Check with the other party L The connecting tone volume cannot be adjusted ON default You will hear connecting tones OFF Deactivates this feature Code 80 Resetting advanced features to their default settings SET DEFAULT RESET NO To reset the advanced features 1 Press MENU 2 Press then 8 ...

Страница 64: ...he document is jammed Remove the jammed document page 76 ERROR NOT YOUR UNIT Code 54 59 70 L A transmission or reception error occurred because of a problem with the other party s fax machine Check with the other party MEMORY FULL L The document was not received as a result of the memory being full NO DOCUMENT L The document was not fed into the unit properly Reinsert the document and try again OT...

Страница 65: ...ss SET to clear the message Do not install folded or heavily curled paper COVER OPEN L The back cover is open Close it DIRECTORY FULL L There is no space to store new entries in navigator directory Erase unnecessary entries page 37 FAX IN MEMORY L The unit has a document in memory See the other displayed message instructions to print out the document FAX MEMORY FULL L The memory is full of receive...

Страница 66: ...TVs or speakers which generate an intense magnetic field PAPER JAMMED L A recording paper jam occurred Clear the jammed paper page 73 PLEASE WAIT L The unit is checking that there is no slack on the ink film Wait for a moment while the check is completed REDIAL TIME OUT L The other party s fax machine is busy or has run out of recording paper Try again REMOVE DOCUMENT L The document is jammed Remo...

Страница 67: ...ange to TEL mode by pressing RECEIVE MODE L If you use a Distinctive Ring service make sure you have set the same ring pattern assigned by the telephone company page 53 The receiving mode does not function properly L A Distinctive Ring of feature 31 is set page 53 The REDIAL PAUSE button does not function properly L If this button is pressed during dialing a pause will be inserted If pressed immed...

Страница 68: ...ECEIVE MODE L The time taken to answer the call is too long Decrease the number of rings of feature 06 page 60 The display shows the following but faxes are not received CONNECTING L The incoming call is not a fax Change the receiving mode to TEL mode by pressing RECEIVE MODE A blank sheet is ejected L If a blank sheet is ejected after the received document is printed out the receiving reduction r...

Страница 69: ...ver 20 such as letterhead or resume paper We recommend smooth paper such as Hammermill Jet Print for clearer printing Using an answering machine I cannot receive documents automatically L Your greeting message on the answering machine is too long Shorten the message Record a message up to 10 seconds long L The answering machine rings too many times Set to 1 or 2 rings I cannot receive voice messag...

Страница 70: ...e made for access to emergency services L Fax transmission and reception will be interrupted L If the delayed transmission feature 25 on page 61 is programmed and the start time is passed during a power failure transmission will be attempted soon after power is restored L If any fax documents are stored in the memory they will be lost When power is restored a power down report will be printed out ...

Страница 71: ...ht side of the unit OR Push the back cover open lever green inside of the unit 3 Open the back cover 4 Remove the used core and the used ink film 5 Remove the stoppers and tags from the new ink film 6 Insert the gear of blue core of the front ink film roll into the left slot of the unit Insert the rear ink film roll Center part Front cover Back cover open lever green Back cover open button green B...

Страница 72: ...n the dotted area at both ends Close the front cover securely L The following message will be displayed while the unit is checking that there is no slack in the ink film PLEASE WAIT Note L The ink film is safe to touch and will not rub off on your hands like carbon paper Ink film Gear of blue core Tight 1 turn Slack Reverse Correct Blue core The ink film is not wrapped around the blue core Incorre...

Страница 73: ...PAPER JAMMED 1 Open the front cover by pulling up the center part 2 Push the back cover open button green on the right side of the unit OR Push the back cover open lever green inside of the unit 3 Open the back cover 4 Remove the jammed recording paper Center part Front cover Back cover open lever green Back cover open button green Back cover Jammed recording paper ...

Страница 74: ...the back cover securely by pushing down on the dotted area at both ends Close the front cover securely 7 Remove the recording paper and straighten Pull the tension plate forward and hold open while inserting the paper Ink film Gear of blue core Tight 1 turn Slack Reverse Correct Blue core The ink film is not wrapped around the blue core Incorrect 1 2 Dotted area Back cover Front cover Tension plat...

Страница 75: ...n the recording paper was not fed into the unit properly The display will show the following CHECK PAPER Remove the recording paper and straighten Pull the tension plate forward and hold open while inserting paper Press SET to clear the message SET Tension plate ...

Страница 76: ...jams sending 1 Open the front cover by pulling up the center part Remove the jammed document carefully 2 Close the front cover securely Note L Do not pull out the jammed paper forcibly before opening the front cover Front cover Center part Jammed document Front cover ...

Страница 77: ...er part 3 Clean the document feeder rollers and rubber flap with a cloth moistened with isopropyl rubbing alcohol and let all parts dry thoroughly Caution L L L L Do not use paper products such as paper towels or tissues 4 Clean the glass with a soft dry cloth Caution L L L L Do not use paper products such as paper towels or tissues 5 Close the front cover securely 6 Connect the power cord and the...

Страница 78: ...center part 3 Push the back cover open button green on the right side of the unit OR Push the back cover open lever green inside of the unit 4 Open the back cover Remove the ink film 5 Clean the thermal head with a cloth moistened with isopropyl rubbing alcohol and let it dry thoroughly Caution L L L L To prevent a malfunction due to static electricity do not use a dry cloth and do not touch the t...

Страница 79: ...he blue core at least once 7 Close the back cover securely by pushing down on the dotted area at both ends Close the front cover securely 8 Connect the power cord and the telephone line cord Ink film Gear of blue core Tight 1 turn Slack Reverse Correct Blue core The ink film is not wrapped around the blue core Incorrect 1 2 Dotted area Back cover Front cover Power cord Telephone line cord ...

Страница 80: ...our unit If the test print has a smudge or blurred points or lines clean the thermal head page 78 Broadcast programming list provides you with entries which are stored in the broadcast feature page 47 Caller ID list keeps records of the last 30 callers after subscribing to a Caller ID service This report will be printed automatically after every 30 callers feature 26 on page 61 1 Press MENU repeat...

Страница 81: ... ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR L If you subscribe to openLCR service the unit will start the first download of the rate table to your fax machine and the Caller IQ feature will be automatically turned on The CALLER IQ indicator will stay on No special dialing or button pressi...

Страница 82: ...WNLOAD IN PROCESS L The fax machine will automatically receive the rate table on this page Updating the rate table downloading the rate table If you register through openLCR web site or move to another area you have to download the rate table manually 1 Press CALLER IQ CALLER IQ PRESS NAVI 2 Press or until the following is displayed or press 2 NEW RATE TABLE PRESS SET 3 Press SET DOWNLOAD IN PROCE...

Страница 83: ...lly again L If the display shows the following the Caller IQ feature is set to off SET LCR TO ON Set the Caller IQ feature to on by referring to page 82 Automatic download The fax machine will automatically download the latest rate table when the rate table in the fax machine reaches expiry date usually between 60 90 days after last update the fax machine is being polled by openLCR service center ...

Страница 84: ...lution 7 7 lines mm 196 lines inch in fine photo resolution 15 4 lines mm 392 lines inch in super fine resolution Photo resolution 64 level Scanner type Contact Image Sensor Printer type Thermal Transfer on plain paper Data compression system Modified Huffman MH Modified READ MR Modem speed 9 600 7 200 4 800 2 400 bps Automatic Fallback Operating environment 5 C 35 C 41 F 95 F 20 80 RH Relative Hu...

Страница 85: ...ing the other side of the paper if you are not happy with the print quality or if misfeeding occurs L For proper feeding and best print quality we recommend using long grained paper L Do not use paper of different types or thickness at the same time This may cause a paper jam L Avoid double sided printing L Do not use paper printed from this unit for double sided printing with other copiers or pri...

Страница 86: ... allow the customer an opportunity to maintain uninterrupted service CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device When programming emergency numbers and or making test calls to emergency numbers 1 Remain on the line and briefly explain to the dispatcher the reason for the call before hangi...

Страница 87: ...In or Mail In Service For Carry In or Mail In Service in the United States call 1 800 HELP FAX 1 800 435 7329 For assistance in Puerto Rico call Panasonic Sales Company 787 750 4300 or fax 787 768 2910 Limited Warranty Limits And Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The warranty ALSO DOES...

Страница 88: ...S AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY For product service Call toll free 1 800 HELP FAX 1 800 435 7329 for the location of an authorized servicenter For out of warranty technical support After the warranty has expired please contact our Continued Services Technical Support Line at 1 900 555 PANA 1 900 555 7262 for support on a fee basis When you ship ...

Страница 89: ...ed please contact 1 900 555 PANA 1 900 555 7262 for support on a fee basis Web Site www panasonic com for customers in the USA or Puerto Rico ONLY You can purchase parts accessories or locate your nearest servicenter by visiting our Web Site Service in Puerto Rico Matsushita Electric of Puerto Rico Inc Panasonic Sales Company Factory Servicenter Ave 65 de Infantería Km 9 5 San Gabriel Industrial P...

Страница 90: ... features 60 Broadcast transmission 47 Buttons Keys BROADCAST 47 50 CALLER ID 40 CALLER IQ 81 82 Delete 32 HELP 28 Insert 32 LOWER 34 38 46 MONITOR 38 RECEIVE MODE 51 52 REDIAL 43 C Caller ID 39 Calling back 40 Storing 42 Caller ID list Feature 26 39 61 Caller IQ feature 81 Character table 32 Communication messages 64 Connecting tone Feature 76 63 Copy 55 Collation 57 Enlarge 56 Reduce 56 D Date a...

Страница 91: ...ivation ID Feature 12 60 Reports Broadcast programming 80 Broadcast sending 50 Caller ID 39 61 80 Journal 44 80 Power down 70 Printer test 80 Sending 44 60 Setup 80 Telephone number 80 Reset Feature 80 63 Resolution 43 55 Ringer pattern Feature 17 29 60 Ring pattern for Distinctive Ring Feature 32 54 61 Ring setting FAX ONLY Feature 06 60 S Sending Broadcast 50 From memory 44 Manually 43 Navigator...

Страница 92: ...is to mail in or carry in your fax to one of our Regional Service centers where the unit will be repaired and returned to you Instructions If you choose to receive a replacement unit under the Fax Advantage Program Panasonic will provide a replacement unit which will be completely refurbished quality tested by Panasonic technicians and individually hand inspected before it is shipped to you You wi...

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