12. Help
67
12.3.3 Cordless handset
Problem
Cause & Solution
The cordless handset
does not work.
L
Make sure that the battery is installed correctly (page 6).
L
Charge the battery fully (page 8).
L
Clean the charge contacts and charge again (page 8).
L
Check that the power cord is connected properly.
L
The cordless handset has not been registered to the base unit.
Register the cordless handset (page 58).
L
Re-install the battery (page 6) and charge it fully.
The cordless handset will
not turn ON.
L
Make sure that the battery is installed correctly (page 6).
L
Charge the battery fully (page 8).
L
Clean the charge contacts and charge again (page 8).
The battery should be
charging but the battery
icon does not change.
L
Clean the charge contacts and charge again (page 8).
L
The AC adaptor is disconnected. Plug in the AC adaptor.
A busy tone is heard and
“
Busy
” is displayed when
{
TALK
}
is pressed.
L
The cordless handset is too far from the base unit. Move closer and
try again.
L
The base unit or another cordless handset is on an outside call.
Wait for the other user to complete the call.
Static, sound cuts in/out,
fades. Interference from
other electrical units.
L
Move the cordless handset and the base unit away from other
electrical appliances.
L
Move closer to the base unit.
The cordless handset
stops working while being
used.
L
Reset the unit and try again. To reset the base unit, disconnect the
power cord, then reconnect it. To reset the cordless handset,
disconnect the battery (page 6) for 10 seconds, then reconnect it.
While storing an item in
the phonebook, the
cordless handset starts to
ring.
L
To answer a call, press
{
TALK
}
or
{
SP-PHONE
}
. Storing will be
canceled. Store the name and number again.
I cannot redial by
pressing
{
REDIAL
}
.
L
If the last number dialed was more than 24 digits long, the number
will not be redialed correctly. Redial the number manually.
The cordless handset
beeps intermittently while
it is in use.
L
Charge the battery fully (page 8).
I charged the battery fully,
but “
Recharge
” is still
displayed.
L
Clean the charge contacts and charge again (page 8).
L
It is time to replace the battery (page 6).
I cannot receive
documents by pressing
{
MENU/SET
}
and
{*}
on
the cordless handset.
L
The memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper (page 9) or
clear the jammed paper (page 71).
I cannot register a
cordless handset to a
base unit.
L
The maximum number of cordless handsets are already registered
to the base unit. Cancel unused cordless handset registrations
(page 58).
L
Locate the cordless handset and the base unit away from other
electrical appliances.
The speakerphone is not
working.
L
Use the speakerphone in a quiet room.
L
If you have difficulty hearing the other party, adjust the volume.
FC971CX-PFQX2269ZA-en.book Page 67 Friday, August 5, 2005 8:29 AM