Accessing the Message Box of Another Extension
An extension user can access the message box of another extension by using the Walking COS feature to,
for example, record a greeting message in a message box for an Incoming Call Distribution (ICD) Group as
described below.
In addition, if the user’s telephone has a Message button for another extension, the user can easily access the
message box of that extension and listen to the voice messages left by callers.
Message Box for Incoming Call Distribution (ICD) Group
When a call is redirected to an SVM/ESVM card from an ICD Group using Intercept Routing—Overflow (
®
1.2.2.6 Overflow Feature) or Call Forwarding (FWD), the greeting message for the first extension assigned to
that ICD Group will be played, and the voice message from the caller will be recorded in that extension’s
message box.
A virtual PS can be assigned as the first extension of the ICD Group. This provides the ICD Group with a
dedicated message box that is not shared with an actual extension. (
®
Conditions
[General]
•
Hardware Requirement:
KX-TDA30: An SVM2 card or ESVM2 card
KX-TDA100/KX-TDA200/KX-TDA600: An OPB card, and ESVM2 card or ESVM4 card
•
The maximum number of voice messages (not including greeting messages) that can be recorded for an
extension can be set between 1 and 100 through system programming. (Default: 10)
•
The Message button or Message/Ringer Lamp will light when an incoming call is answered by the SVM/
ESVM card. However, if a message is not left by the caller, the light will turn off when the call has ended.
•
It is not possible to back up the SVM Log, recorded voice messages or greeting messages. If the PBX is
initialised, all this information is cleared.
•
When the card to which an extension belongs is changed through system programming, all the recorded
voice messages and greeting messages for the extension will be cleared.
•
The voice messages for an extension will be cleared when the extension is checked out using the
Hospitality feature (
®
1.27.1 Hospitality Features—SUMMARY). However, greeting messages will not be
cleared.
•
An extension is able to receive calls even while a voice message is being recorded in that extension’s
message box.
•
If an extension user tries to access a card that two users are already accessing, the user will hear a busy
tone.
•
If an extension user tries to clear a voice message shown on the display while the message box is already
in use, the extension user will hear a notification tone.
•
Voice message recording will stop when:
a.
a caller hangs up.
b.
the recording time for the voice message reaches the preprogrammed limit. (Default: 120 seconds)
c.
the recording space for the SVM/ESVM card reaches the limit.
In cases b) and c), the caller will hear a notification tone, and the line will be disconnected.
•
New voice messages cannot be recorded in a message box when:
a.
the total recording time or number of voice messages for the SVM/ESVM card exceeds the limit.
b.
the number of voice messages for an extension exceeds the limit.
c.
the destination of a call has been changed more than once.
d.
the desired message box is already in use by another user.
e.
a call is received at an ICD Group, and the message box of the first extension assigned to that group
is not available, or no extension is assigned as the first member of the group.
•
Recording Greeting Messages
214
Feature Guide
1.17.8 Built-in Simplified Voice Message (SVM)
Содержание HYBRID IP-PBX KX-TDA200
Страница 15: ...Section 1 Call Handling Features Feature Guide 15...
Страница 37: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 37 1 1 2 Internal Call Features...
Страница 91: ...User Manual References 1 2 1 Basic Calling Feature Guide 91 1 5 4 Trunk Call Features...
Страница 113: ...User Manual References 1 2 2 Easy Dialling Feature Guide 113 1 6 1 Memory Dialling Features...
Страница 141: ...User Manual References 2 1 3 Restriction Level Control Dial Tone Transfer Feature Guide 141 1 9 4 Dial Tone Transfer...
Страница 156: ...3 1 2 Settings on the Programming Mode 156 Feature Guide 1 11 4 Headset Operation...
Страница 159: ...Feature Guide References 1 20 2 Flexible Buttons Feature Guide 159 1 11 6 Flash Recall Terminate...
Страница 161: ...User Manual References 1 10 4 If a Host PBX is Connected Feature Guide 161 1 11 7 External Feature Access EFA...
Страница 175: ...User Manual References 1 4 2 Holding a Call Feature Guide 175 1 13 1 Call Hold...
Страница 290: ...Feature Guide References 3 1 Capacity of System Resources 290 Feature Guide 1 25 2 PS Ring Group...
Страница 323: ...1 11 1 Using the Telephones in a Hotel type Environment Hospitality Features Feature Guide 323 1 28 4 Timed Reminder...
Страница 368: ...2 1 7 Releasing Network Direct Station Selection NDSS Monitor 368 Feature Guide 1 30 5 QSIG Enhanced Features...
Страница 385: ...Section 2 System Configuration and Administration Fea tures Feature Guide 385...
Страница 430: ...430 Feature Guide 2 4 3 Local Alarm Information...
Страница 431: ...Section 3 Appendix Feature Guide 431...
Страница 456: ...456 Feature Guide 3 4 13 KX TDA30 PSMPR Software File Version 5 0xxx...
Страница 457: ...Index Feature Guide 457...
Страница 463: ...Feature Guide 463 Notes...