
39
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact a dealer if a problem cannot be solved even after checking and trying the solution or if a
problem is not described below, or when having a problem with installations.
Symptom
Cause/solution
Reference
pages
No image displayed
Are the cables appropriately connected to
•
S-VIDEO output connector, RGB/YPbPr output
connector, HDMI output connector, and SDI out-
put connector?
Check whether the connection is appropriately
established.
11, 12
Is the video output signal format of each output
•
connector compatible with the video format dis-
playable on the monitor?
Check whether the video output signal format is
compatible with the video format.
13, 14, 25
Is the monitor luminance appropriately adjusted,
•
or is the contrast appropriately adjusted?
Check whether the monitor settings are appropri-
ate.
–
Only the color bar dis-
played
Is the camera cable appropriately connected at
•
both the connector of the CCU and the connec-
tor of the camera head?
Check whether the connection is appropriately
established.
9, 10
The hue [MATRIX] unad-
justable in the menu
Is the camera cable appropriately connected at
•
both the connector of the CCU and the connec-
tor of the camera head?
Connection between the camera head and cam-
era cable is required to adjust the image quality.
Check whether the connection is appropriately
established.
9, 10
Blurred whole screen
Is the lens aperture appropriately adjusted?
•
Check whether the aperture is appropriately
adjusted.
Use lenses with recommended F number or
higher.
17
Plural edges visible
Try to change the setting of “DTL MODE”.
•
27
Change the monitor cable.
•
–
“AWC OK” not displayed
When the screen is too bright, narrow the lens
•
aperture or set “ELC” to “ON”.
17, 22