33
TROUBLESHOOTING
故障排除
Is the tank, tray or humidifying filter dirty? (P.21~23)
水箱、水盘及加湿过滤网是否脏污？(第
21~23
页)
When under the setting of “Clean Air.”, please empty the water in
tray and tank.
空气净化模式运转时，请倒掉水箱及水盘中的水。
Is the water in the tank replaced with new tap water every day?
是否经常更换水箱里的水？
Is the HEPA composite filter or humidifying filter dirty? (P.23~24)
HEPA
多功能过滤网或加湿过滤网是否脏污？（第
23~24
页）
Clean it. If the situation persists, replace the filter with a new one.
维护保养后仍然无改善时，则更换新的过滤网。
Is the body, front panel or HEPA composite filter dirty? (P.24)
机体、前面板、
HEPA
多功能过滤网是否脏污？（第
24
页）
Clean it. If the situation persists, replace the filter with a new one.
(The harmful carbon monoxide generated by cigarette cannot be
removed)
如果清洁后仍无改善，则更换新的过滤网。
(本产品不能去除香烟中的一氧化碳）
Has the product ever been used in a room with strong odor?
If the product is used in a room with strong odor such as aromatic
smell, cigarette smoke or barbecue smell, the filter replacement
period may be shortened.
在浓烈气味的房间内使用过吗？如果在有芳香剂、香烟、烤肉或浓烈气味
场所中使用，可能会缩短过滤网的使用周期。
If you use the product in such environments, it is recommended
to open the air ventilation system or open the windows to
ventilate the room at the same time. If there is still strong odor
to be blown out after the maintenance , please replace the HEPA
composite filter and deodorizing filter, even if the filter
replacement indicator does not light on.
在这种环境下使用时，建议同时打开房间的换气系统或适当开窗通风。若
维护保养后仍有异味吹出，即使过滤网更换指示灯没有亮起也请更换
HEPA
多功能过滤网和脱臭过滤网。
The air volume is small
出风量少
6
The odor from the
product is unpleasant
产品的气味让人感觉不适
7
Possible situation
Please confirm the following
Is the humidifying filter dirty? (P.23)
加湿过滤网是否脏污？（第
23
页）
Is the tray fit into the interior of the product?
水盘有无安装到位(安装直至底部)？
Is the anti-fungus assembly installed properly? (P.22)
防霉组件是否安装正确？（第
22
页）
Is the humidifying filter installed properly? (P.23)
加湿过滤网安装是否正确？（第
23
页）
When the humidifying is installed incorrectly, the product will
sound abnormally, and not humidify.
安装不正确时，可能会发出异常声响，以及不加湿。
The product will stop humidifying when reach the set humidity.
(At this time, if the air in the room is clean, the louver will close and
the product enters the standby mode.)
达到设定的湿度后产品会停止加湿。
（此时，若房间内空气洁净，导风板会关闭，产品进入待机模式。）
The water amount in the
tank is not reduced, and
the product does not
humidify, but the
operation indicator is on.
水箱水量不减少，且不加湿，
但运转指示灯为亮起状态
8
The humidity does not
increase
湿度不增加
Is the room size too large for the product? (P.35)
请确认产品是否在面积太大的场所使用？(第
35
页)
Is the room ventilated, or has laid the carpet onto the floor?
是否进行了通风换气，地板上是否铺有地毯？
If there is floor carpet, the humidity may be difficult to increase
sometimes, depending on the specific ventilation, floor and wall material.
铺有地毯时，根据通风状态、地板以及墙壁材质的不同，有时湿度可能
难以提升。
9
其
他
信
息
OTHER
INF
ORMATION
可能发生的状况
请确认以下内容
