The indicator may turn red when the product is subject to
steam in the bathroom or vapor emitting from sprayers.
When sand flies off.
Is the dirt sensor dirty? (P.11)
Possible situation
TROUBLESHOOTING
If a problem is encountered, please investigate it by going through the following items.
If the problem still persists, please disconnect the power plug and contact the dealer for repair.
The clean sign remains red
even when the operation
continues
Please confirm the following
When the setting of air volume is “Auto”, the product will still
operate with low air volume even if the air in the room is clean.
Is the dirt sensor dirty? (P.11)
After pressing , you may hear some sound around the
louver. This is normal.
Is the product placed in area where polluted air is difficult to be
cleared or the room size is too large for the product? (P.4, back cover)
Is the HEPA composite filter dirty? (P.11)
Please clean it. If the situation persists, replace the filter with a
new one.
The clean sign remains
blue even when the air is
dirty
Automatic operation
cannot be stopped
Polluted air is difficult
to be removed
The odor from the
product is unpleasant
Is the body, front panel or filter dirty? (P.11)
If the problem persists after the filter is cleaned, please replace it
with a new one. (The harmful carbon monoxide generated by
cigarette cannot be removed)
The air volume is small
Product may be out of order.
Please disconnect the power and contact the dealer for repair.
If any of the following cases occur, please contact the dealer immediately for repair.
All the air volume
indicators are blinking
There is sound
Has the product ever been used in a room with strong odor?
If the product is used in a room with strong odor such as aromatic
smell, cigarette smoke or barbecue smell, the filter replacement
period may be shortened.
If you use the product in such environments, it is recommended to
open the air ventilation system or open the windows to ventilate the
room at the same time. If there is still strong odor to be blown out
after the maintenance , please replace the HEPA composite filter and
deodorizing filter, even if the filter replacement indicator does not
light on.
OTHER
INFORMAT
ION
FAQ
Please confirm the following before you put questions forward or send the product for repair.
Why is a “jee” sound from the
emission outlet?
Why does the clean sign turn off
during operation?
Why does the clean sign remain
unchanged?
How to turn off the clean sign?
There is a slight sound when nanoe
TM
X is
being generated. Depends on the
environment and operation mode, the
sound may be a bit loud or inaudible but
it is not abnormal.
Such problems are easy to occur when
the sensitivity of the sensor is low.
You can adjust the sensor with a
specified sensitivity. (P.13)
Please press and buttons
at the same time for about 3 seconds
during operation.
Please press the buttons for about 3
seconds again to relight clean sign.
The product detects the indoor brightness,
and adjusts the brightness of the clean sign
automatically with the “Sleep Mode Auto
operation” function. (P.14)
15