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English
Problem
Possible cause
Action
Cannot file.
When caring
for feet
The file is worn out.
Replace the file.
Guidelines for replacement:
Approximately 1 year
The appliance is used in the
SOFT mode.
Try using it in POWER mode.
Cannot get rid
of odor.
It is dirty.
Soak the file in water for
approximately 24 hours before
washing.
Does not
remove cuticles
or dirt
sufficiently.
When
exfoliating
Not applying enough pressure to
the skin or for a long enough time.
Adjust degree of pressure and/or
amount of time while monitoring the
condition of your skin.
Brush deterioration from
continuous use
Replace the brush.
Guidelines for replacement:
Sonic scrub brush: once a year
If the problems still cannot be solved, contact the store where you purchased the appliance or a service centre
authorized by Panasonic for repair.
PB018266 - ES-EL9A-S520 �������_(01EN)_08-16-19.indd 24
2019/8/16 10:45:25