Problem
Cause and Remedy
Reclining does not take place
even though a massage is started .
(The seat does not automatically
recline .)
If the backrest has fallen over about 20 °, it does not recline
automatically .
(EN41)
The backrest does not return to
the upright position .
If the unit is stopped by automatic shut-off or by pressing
, it will
not return automatically for safety .
→
To return from the reclined position to the original position, press
twice.
The unit will not operate at all .
There is a power failure .
The power plug has been disconnected .
(EN11)
Power switch on the rear panel is set to "
关
" .
The child lock has been applied .
(EN16)
Course selection or body part selection has not been made .
Touch panel is inoperable
Touch panel may become inoperable due to interference from other
electronic devices in the vicinity .
→
Press the
button and turn off the power switch on the back of the
main unit. After about 10 seconds, turn the power back to “
开
” to operate.
It is not possible to massage
hands and arms .
Air plug may come loose from the air plug insertion port if the armrest
is not secured .
Air plug insertion port
Air plug
→
Check connection of the air plug and secure installation of the armrest. (EN12)
Sometimes the power won’t turn
on when
is pressed again
when a massage has finished .
Due to shutdown (approx . 5 seconds)
may not be accepted .
→
Wait at least 5 seconds once all movement has stopped before pressing
.
The child lock has been applied .
(EN16)
Red, blue, or green pixels are
visible on the touch panel
Defective pixels that do not light, remain continuously lit, appear non-
uniform, or experience color shifts are characteristic of touch screens
and considered normal .
The unit has been damaged .
→
To prevent accidents, be sure to contact an authorized service center.
(EN51)
The power cord or power plug is
abnormally hot .
Troubleshooting
(continued)
Troubleshooting
EN45
