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Frequently asked questions
Question
Answer
Can I use the
appliance more
frequently than once
a day?
Use the appliance for 9
minutes or less in total.
Does the effect
increase with the
pressing strength?
Do not apply too much force
to the titanium head.
Keep the titanium head held
slightly against your skin and
move it gently to avoid
burden on your skin.
Can I use the
appliance in a
bathtub?
It cannot be used in a
bathtub.
Do not use or store it in
places with high humidity or
where it is likely to be
splashed with water.
Can I use the
PURIFYING mode to
take off my makeup?
It can not be used to take off
makeup.
Please use after cleansing or
washing your face.
I cannot attach the
cotton pad.
You may not be able to attach
it depending on the shape
and size of the cotton pad.
Please use another cotton
pad.
Question
Answer
My skin tingles, why
is this?
If there is too little skin care
product, you may feel
stimulation.
Please increase the amount
of skin care product or set
the microcurrent level to
“LOW”.
Can I replace the
battery myself?
Please consult an authorized
service center. Changing the
battery by yourself may
cause failure.
Will the battery
deteriorate if not used
for an extended
period of time?
The battery will deteriorate if
not used for over 6 months,
so make sure to perform a
full charge at least once
every 6 months.
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2018/11/27 16:55:30