RQTC0102
21
Troubleshooting guide
Television displays
“ERR H
”
stands for a
number.
Trouble may have occurred. The number following “H”
depends on the status of the unit. Turn the unit off and then
back to ON. Alternatively, turn the unit off, disconnect the
AC mains lead, and then reconnect it.
If the service numbers fail to clear, note the service number
and contact a qualified service person.
•
•
“ERR U11”
The disc may be dirty.
(22)
You haven’t inserted the disc correctly: Insert it correctly.
(8)
•
•
“NODISC”
You haven’t inserted a disc: Insert one.
You haven’t inserted the disc correctly: Insert it correctly.
(8)
•
•
“
X
”
The operation is prohibited by the unit or disc.
•
“THIS DISC MAY
NOT BE PLAYED IN
YOUR REGION.”
You can only play DVD-Video if their region number is the
same or includes the same region number as the unit or if
the DVD-Video is marked “All”. Confirm the region number
for the unit on the rear panel.
(Cover)
•
“THIS TYPE OF
DISC CANNOT
BE PLAYED.
PLEASE INSERT A
DIFFERENT DISC.”
You inserted a disc that has not been finalized.
(4)
You inserted a disc the unit cannot play: Insert one it can.
(4)
You inserted a blank disc.
•
•
•
“AUTHORIZATION
ERROR
THIS PLAYER IS
NOT AUTHORIZED
TO PLAY THIS
VIDEO.”
You are trying to play the DivX VOD content that was
purchased with a different registration code. You cannot
play the content on this unit.
(13)
•
“RENTAL EXPIRED”
The DivX VOD content has zero remaining plays. You
cannot play it.
(13)
•
Recording
Cannot record to
digital recording
equipment.
(Incorrect sound
recorded.)
You cannot record MP3.
You cannot record DVDs that have protection preventing
digital recording.
You cannot record DVDs if the recording equipment cannot
handle signals with a sampling frequency of 48 kHz.
Make the following settings:
– Advanced surround:
OFF
(10)
– DOWN SAMPLING:
ON
(1)
– DOLBY DIGITAL/MPEG
Except Asia
:
PCM
(1)
– DTS:
OFF
(1)
•
•
•
•
Progressive video
There is ghosting
when progressive
output is on.
This problem is caused by the editing method or material
used on DVD-Video, but should be corrected if you use
interlace output. Change “VIDEO OUT (I/P)” in “VIDEO” tab
to “INTERLACE”.
(16)
•
Pictures not in
progressive output.
If the unit is connected to the television through VIDEO OUT
or S VIDEO OUT
]
, output will be interlace.
]
Except Continental Europe
•
Sound incorrect
Sound distorted.
Set Advanced surround to “OFF”.
(10)
•
Piercing noise
comes from the
speakers.
If you have connected a digital amplifier which does not
include decoder, be sure to set “DOLBY DIGITAL”,
“MPEG
Except Asia
” to “PCM” and set “DTS” to “OFF” in
“AUDIO” tab.
(1)
•
Effects do not work.
None of the audio effects work when the unit is outputting
bitstream signals from the COAXIAl terminal.
(6)
Some audio effects do not work or have less effect with
some discs.
•
•
No sound
Audio may not be output due to how files were
created.
(18)
•
Unit displays
“noPLAy”
You inserted a disc the unit cannot play: Insert one it can.
(4)
You inserted a blank disc.
You inserted a disc that has not been finalized.
(4)
•
•
•
“U11”
The disc may be dirty.
(22)
You haven’t inserted the disc correctly: Insert it correctly.
(8)
•
•
“H
”
stands for a
number.
Trouble may have occurred. The number following “H”
depends on the status of the unit. Turn the unit off and then
back to ON. Alternatively, turn the unit off, disconnect the
AC mains lead, and then reconnect it.
If the service numbers fail to clear, note the service number
and contact a qualified service person.
•
•
“nodISC”
You haven’t inserted a disc: Insert one.
You haven’t inserted the disc correctly: Insert it correctly.
(8)
•
•
