Troubleshooting
Settings and Printing
Network
Maintenance and Spec.
Maintenance and Spec.
49
!
Media problems
Trouble
Corrective Action
Frequent paper-picking
errors.
Fan the paper or transparencies before installing them in their
respective trays; this is especially important for transparencies because
they tend to stick together.
Make sure that the media is installed under the hooks at the front of the
media tray.
Frequent media jams.
Make sure that you use a high-quality laser paper:
60-105
g
/m
2
(16-28 lb.) paper in the media trays and
60-165
g
/m
2
(16-44 lb.) paper in the multi-purpose tray.
Use only recommended transparencies (see
“Specifications”
).
We cannot guarantee the results of other transparencies.
Make sure that the media is installed under the hooks at the front of the
media tray.
Do not overfill the media tray, as indicated by the red line on the right
side of the tray.
