56
Troubleshooting
Before Calling Service
Check
Action
Unit does not operate
Does the display light?
Check if the Power Switch is turned On and
if the power plug is inserted into the outlet.
Does the Energy Saver key flash (or light)
and displays are turned OFF? (See P.24)
Press Energy Saver key on the control
panel.
Perform actions in accordance with each
message.
Does any of the U## codes and messages
appear on the display?
(U0, U4, U10, U12, U13....etc.,)
Add staples (See P.42)
Remove all jammed staples. (See P.44)
Does the add staples indicator and
message appear on the display?
Add paper. (See P.45)
Does the add paper indicator and message
appear on the display? (
J
)
Remove the misfed paper. (See P.48)
Does the paper misfeed indicator and
message appear on the display? (
c
/
I
/
F
)
Turn the copier off, then on. If the error
code does not clear, call for service.
Does E#-## indicator and message appear
on the display?