108
RQT9439
Troubleshooting guide
Audio and video momentarily pause.
¾
This occurs between playlist chapters.
¾
This occurs between chapters and with partially deleted titles
on finalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format),
+R, +R DL and +RW that have been copied using the high
speed mode.
¾
This occurs as scenes change during Quick View.
¾
[-R]DL]
[+R]DL]
When playing a title recorded on both layers, the
unit automatically switches between layers and plays the title in
the same way as a normal programme. However, video and
audio may momentarily cut out when the unit is switching
layers. (
>
38)
DVD-Video is not played.
¾
You have set a ratings level to limit DVD-Video play. Change
this setting. (
>
85)
¾
Ensure the disc is for the correct DVD-Video region number,
and is not defective. (
>
Cover)
Alternative soundtrack and subtitles cannot be
selected.
¾
The languages are not recorded on the disc.
¾
You may not be able to use the on-screen menus to change the
soundtrack and subtitles on some discs. Use the disc’s menus
to make changes. (
>
21)
No subtitles.
¾
Subtitles are not recorded on the disc.
¾
Turn the subtitles on. Set “Subtitles” on the on-screen menu to
“On”. (
>
77)
Angle cannot be changed.
¾
Angles can only be changed during scenes where different
angles are recorded.
You have forgotten your ratings PIN.
You want to cancel the ratings level.
¾
The ratings level returns to the factory preset. While the disc
tray is open, press [DRIVE SELECT] to select the DVD drive,
then press and hold [
¥
REC] and [
1
] (PLAY) on the main unit
at the same time for 5 or more seconds (“INIT” will appear on
the unit’s display).
Image for the Quick View is not smooth.
¾
Image may not be played back smoothly in case of DR, HG,
HX, HE, HL mode titles or
[AVCHD]
.
¾
This function does not work when recording is in XP or FR
mode.
The resume play function does not work.
¾
Memorized positions are cancelled when
– open the disc tray.
–
[SD] [CD] [USB]
turn off the power.
(
[HDD]
will not be cancelled)
Time Slip, Manual Skip, etc. does not work.
Slow-motion playback does not go reverse.
Reverse frame-by-frame does not work properly.
¾
Time Slip does not work when the unit’s “TV System” settings
are different from the title recorded on the disc. (
>
89)
¾
Slow-motion playback in reverse does not work for
[AVCHD]
.
¾
[AVCHD]
Reverse frame-by-frame cannot be done.
¾
Frame-by-frame backward for titles that have copied the
AVCHD will be reversed in 10 frame units.
¾
Slow-motion and frame-by-frame do not work with the title
recorded from radio service.
It takes time before play starts.
¾
This is normal on DivX video. (DivX)
Picture stops.
¾
Picture may stop if the DivX files are greater than 2 GB. (DivX).
Cannot see the beginning of the title played.
¾
(If connecting to a TV that supports VIERA Link with an HDMI
cable)
When [
1
] (PLAY) is pressed on this unit’s remote control, you
may not be able to see the beginning of the title played until the
picture is displayed on the TV. Using [
:
], return to the
beginning of the title.
The available recording time doesn’t increase
even after deleting titles on the disc.
¾
Available space on DVD-R, DVD-R DL, +R, or +R DL does not
increase even after deleting previous titles.
¾
Available space on DVD-RW (DVD-Video format) or +RW
increases when you delete the last title.
Cannot edit.
¾
You may not be able to edit on the HDD if there is no available
space.
Delete any unwanted titles to create empty space. (
>
24)
Cannot format.
¾
The disc is dirty. Wipe with a damp cloth and then wipe dry.
(
>
15)
¾
Disc may be defective or of poor quality.
¾
You tried formatting a disc that you may not be able to use in
this unit. (
>
10)
Cannot create chapters.
Cannot mark the start point or the end point
during “Partial Delete” operation.
¾
The unit writes the chapter division information to the disc when
you turn it off or remove the disc.
¾
These operations are not possible with still pictures.
¾
You cannot set points if they are too close to each other. You
cannot set an end point before a start point.
Cannot delete chapters.
¾
[HDD]
[RAM]
When the chapter is too short to delete, use
“Combine Chapters” to make the chapter longer. (
>
47)
Cannot create a playlist.
¾
Creation or editing of playlists cannot be done on this unit.
Cannot display Picture View screen.
¾
This screen cannot be displayed during recording or copy.
Cannot edit or format a card.
¾
Release the card’s protection setting. (
>
11)
Edit
Still pictures
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