106
RQT9439
Troubleshooting guide
Cannot operate the television.
The remote control doesn’t work.
¾
Change the manufacturer code. Some televisions cannot be
operated even if you change the code. (
>
95)
¾
The remote control and main unit are using different codes.
Change the code on the remote control. (
>
91)
Press and hold [OK] and the indicated
number button at the same time for more
than 5 seconds.
¾
The batteries are depleted. Replace them with new ones. (
>
3)
¾
You are not pointing the remote control at the main unit’s
remote control signal sensor during operation. (
>
3)
¾
Coloured glass may obstruct the signal reception/transmission.
¾
Don’t place the signal sensor in direct sunlight or in areas that
may be subject to sunlight exposure.
¾
Software (firmware) is updating when “UPD
/
” is displaying
on the unit’s display. Wait until the update is completed. (
>
94)
¾
It may be necessary to set the code on the remote control again
after changing the batteries. (
>
91)
¾
It may be necessary to set the manufacturer code again after
changing the batteries. (
>
95)
¾
The HOLD function is activated. (
>
95)
The unit is on but cannot be operated.
¾
Recording drive or playback drive has not been selected
properly.
¾
Some operations may be prohibited by the disc.
¾
The unit is hot (“U59” appears on the display). Wait for “U59” to
disappear.
¾
One of the unit’s safety devices may have been activated.
Reset the unit as follows:
1 Press [
Í
/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [
Í
/I] on
the main unit for about 3 seconds. The unit is forcibly
switched to standby.
Alternatively, disconnect the AC mains lead, wait one
minute, then reconnect it.
2 Press [
Í
/I] on the main unit to switch it on. If the unit still
cannot be operated, consult the dealer.
Cannot eject disc.
¾
The unit is recording.
¾
The unit may have a problem. While the unit is off, press and
hold [
∫
] and [CH
W
]
on the main unit at the same time for about
5 seconds. Remove the disc and consult the dealer.
If the HOLD function is activated, above operation does not
work. Cancel the HOLD function. (
>
95)
Cannot tune channels.
¾
Check the connections.
Startup is slow.
¾
Startup takes time in the following situations:
– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC mains lead is
connected.
– When the unit is connected with an HDMI cable.
¾
Set “Power Save” to “Off” in the Setup menu. (
>
91)
This is a normal phenomenon when using VIERA Link (HDAVI
Control 4 or later). For details please read the operating
instructions for the TV.
Cannot record.
Cannot copy.
¾
You can not record to the disc by pressing the [
¥
REC] or timer
recording.
¾
[RAM]
[-RW‹V›] [+R] [+R]DL] [+RW]
The disc is unformatted. Format
the disc. (
>
81)
¾
The disc is protected with DVD Management. (
>
80)
¾
You cannot record/copy when there is not enough space or
when the number of titles has reached its limit. Delete
unwanted titles or use a new disc. (
>
24, 45, 81)
¾
[-R] [-R]DL] [-RW‹V›] [+R] [+R]DL] [+RW]
In the following situations,
you cannot copy. Delete unnecessary titles from the HDD and
then copy. (
>
24, 45, 81)
– If there is not enough space available on the HDD (If you will
copy titles from the HDD to a blank disc and fill the entire disc,
HDD disc space equivalent to 4 hours of SP mode recording
is necessary).
– If the number of recorded titles and the number of titles to be
copied has exceeded 999.
¾
You cannot copy on finalised discs. However, you can record
and copy again if you format DVD-RW.
¾
Due to peculiarities of DVD-R, DVD-R DL, DVD-RW (DVD-
Video format), +R, +R DL and +RW you may be unable to
record onto or edit them if you either insert and remove the disc
or switch the unit on and off while a disc is loaded, a total of
30 times.
¾
Discs recorded on equipment other than this unit may not be
able to be copied to.
¾
This unit cannot record NTSC signals to discs that already have
PAL signal recordings. (However, both types of programmes
can be recorded/copied onto the HDD.)
Play of discs recorded with both PAL and NTSC on another unit
is not guaranteed.
¾
Some broadcasts are copyright protected.
Cannot record from external equipment.
¾
Check that the connection is correct. (
>
56, 97)
¾
The proper external input channel (AV2, AV3, or DV) is not
selected. Press [INPUT SELECT] to change.
¾
Select the input channel for the equipment you have connected.
¾
Recording-restricted or copy-restricted programmes may not be
recorded.
Cannot record 2 programmes simultaneously.
¾
It cannot in following conditions.
– One satellite cable is connected to this unit.
– “One cable” has been selected in Auto Setup (
>
18, 22, 83)
– Record 2 programmes from external input
– When performing high speed copying (1 programme can be
recorded to HDD)
– Recording from DV input, while recording to discs with
“Flexible Recording via AV input” function.
Operation
Recording, timer recording and
copying
DMRXS350EG-RQT9439-L_eng.book 106 ページ ２０１０年１月１４日 木曜日 午後４時２０分
