66
RQT9048
Troubleshooting Guide
Playback Issues
Sound
Page
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
Check the connections and the “Digital Audio Output” settings. Check
the input mode on the amplifier if you have connected one.
•
45, 53
Check audio/video (AV) cables.
•
8
Check if TV is muted.
•
−
Check if amplifier is muted.
•
−
Press [AUDIO] to select the audio.
•
24
Sound is not output while fast-forwarding during chasing playback and
simultaneous record and playback.
•
−
Set “V. Surround Sound” in the Audio menu to “Off” in the following
cases:
When using discs that do not have surround sound effects, such as
Karaoke discs
When playing multilingual broadcast recordings
•
–
–
39
The sound effects will not work when the bitstream signal is output
from the HDMI AV OUT terminal or the DIGITAL AUDIO OUT
terminal.
Audio may not be heard when more than 4 devices are connected
with HDMI cables. Reduce the number of connected devices.
When the DIGITAL AUDIO OUT terminal is used for audio output and
the unit is connected to the television with an HDMI cable, set “HDMI
Audio Output” to “Off” in the Setup menu.
Depending on the connected equipment, the sound may be distorted
if this unit is connected with an HDMI cable.
•
•
•
•
−
−
49
−
Cannot switch audio.
If you want to switch between the main audio or SAP audio, then
output both audio signals from the external equipment connected to
this unit and record the program on a DVD-RAM.
•
17
You have used a digital connection. Set “Dolby Digital” to “PCM” or
connect using an audio cable (analog connection).
•
46, 53
There are discs whose audio cannot be changed due to how the disc
was created.
•
−
Playback Issues
Operation
Page
Play fails to start even when
[
q
PLAY] is pressed.
Play starts but then stops
immediately.
Insert the disc correctly with the label facing up.
•
7
Ensure disc is for the correct DVD-Video region number, and is not
defective.
•
Cover
The disc is dirty.
•
54
You tried to play a blank disc or a disc that is unplayable on the unit.
•
55 to 57
When recording to DVD-RAM using EP (8H) mode, play may not be
possible on DVD players that are compatible with DVD-RAM. In this
case use EP (6H) mode.
•
44
You cannot play discs during DV camcorder recording.
•
−
Audio and video momentarily
pause.
This occurs between playlist chapters.
•
−
This occurs as scenes change during Quick View.
•
−
-R DL
+R DL
Images and audio may be interrupted momentarily
when play reaches the point where the recording passes from the first
layer to the second.
•
17
DVD-Video is not played.
You have set a ratings level to limit DVD-Video play. Change this
setting.
•
44
Alternative soundtrack and
subtitles cannot be selected.
The languages are not recorded on the disc.
•
−
You may have to use the disc’s own menus to select languages and
audio tracks.
•
23
No subtitles.
When progressive output is on, TV’s closed captions cannot be
displayed. Go to the Setup menu and turn this unit’s closed captions on.
•
47
Subtitles are not recorded on the disc.
•
−
Set “Subtitle” in the Disc menu to “On”.
•
38
