18
E
<Only for model with CD/DVD Drive>
The computer does not recognize
the drive
Restart the computer.
Power off the computer, then remove and connect the
computer again.
●
●
The hard disc drive indicator does
not light
Is the disc loaded on the tray correctly? (
page 14)
●
Cannot play disc or read data from it
Is the disc bent, scratched, or dirty?
An error may occur if, after the tray has been closed or opera-
tion has been resumed from the sleep (
Windows 7
),
standby (
Windows XP
)/hibernate modes, the drive is ac-
cessed before the hard disc drive indicator
goes off. Also,
an error may occur if the drive is accessed by the application
software automatically. In a case like this, remove the disc, re-
insert it, and try again. (
page 14)
●
●
“Roxio Creator LJB” does not work
properly
Is writing software other than “Roxio Creator LJB” in-
stalled?
Uninstall the writing software other than “Roxio Creator
LJB.”
Windows XP
Be sure to disable writing to CDs.
Right-click [(x:)]
*2
in [start] - [My Computer], click [Properties]
- [Recording], then remove the check mark for [Enable CD
recording on this drive].
(Remove the check mark for [Enable CD recording on this
drive] every time a new user is added.)
*2
“x” is the drive letter. You can change the letter to suit
your preference.
●
●
Cannot eject disc
Turn on the computer.
To remove a disc when the computer
is powered off, insert a pointed object
(e.g., the bent-out tip of a paper clip)
into the emergency hole (A). Pushing it
completely to the end will free the tray
so that it can be pulled out.
●
●
If a disc with fingerprints or other dirt is used, you may not
be able to remove it. Use a clean disc. (
page 8)
●
The disc tray does not close
Do not touch the eject button when closing the tray.
●
Other disc operation problems
Use another drive or media.
●
Troubleshooting
