21
Troubleshooting
n
Starting Up
Other.startup.problems.
l
. Start.the.Setup.Utility.(
è
.
.
Reference Manual
.“Setup.Utility”).to.return.the.Setup.Util-
ity.settings.(excluding.the.passwords).to.the.default.values..Start.the.Setup.Utility.and.
make.the.settings.again.
l
. Remove.all.peripheral.devices.
l
. Check.to.see.if.there.was.a.disk.error.
A
. Remove.all.peripheral.devices.including.an.external.display.
B
.
Flick.from.the.middle.of.the.Start.screen.to.the.top,.and.then.long-touch.[This.PC].
under.“Windows.System”.
Touch.
.(Start).-.[Computer].
C
.
Long-touch.[Windows.(C:)],.and.touch.[Properties].
Long-touch.[Local.Disk.(C:)],.and.touch.[Properties].
D
.
Touch.[Tools].-.[Check].
Touch.[Tools].-.[Check.Now...].
. A.standard.user.needs.to.enter.an.administrator.password.
E
. Follow.the.on-screen.instructions.
l
.
.Connect.the.external.keyboard.to.the.computer,.and.start.it.in.Safe.Mode.
and.check.the.error.details..When.the.[Panasonic].boot.screen.disappears
*1
.at.startup,.
press.and.hold.
F8
.until.the.Windows.Advanced.Options.Menu.is.displayed..Select.the.
Safe.Mode.and.press.
Enter
.
*1
. When.[Password.on.boot].is.set.to.[Enabled].or.[Auto].in.the.[Security].menu.of.the.
Setup.Utility,.[Enter.Password].appears.after.the.[Panasonic].boot.screen.disappears..
As.soon.as.you.enter.the.password.and.press.
Enter
,.press.and.hold.
F8
.
n
Entering Password
Cannot.log.on.to.Windows..
(“The.user.name.or.pass-
word.is.incorrect.”.is.dis-
played.)
l
. The.user.name.(account.name).includes.an.“@”.mark.
-..If.another.user.account.name.exists:
Log.on.to.Windows.using.another.user.account.name.and.delete.the.account.name.
that.includes.“@”..Then.create.a.new.account.name.
-..If.no.other.account.name.exists:
You.need.to.reinstall.Windows.(
è
.page.15).
n
Shutting down
Windows.does.not.shut.
down.
l
. Remove.the.USB.device.and.the.ExpressCard.
l
. Wait.one.or.two.minutes..It.is.not.a.malfunction.
n
Display
No.display.
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. <Only.for.model.with.VGA.port>
The.external.display.is.selected..Change.the.display.output.destination.
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. <Only.for.model.with.VGA.port>
When.using.an.external.display,
. Check.the.cable.connection.
. Turn.on.the.display.
. Check.the.settings.of.external.display.
l
. The.display.is.turned.off.by.the.power-saving.function..To.resume,.touch.the.screen.
l
. The.computer.entered.sleep.or.hibernation.by.the.power-saving.function..To.resume,.
press.the.power.switch.
The.screen.is.dark.
l
. The.screen.might.be.darker.when.the.AC.adaptor.is.not.connected..Adjust.the.bright-
ness.by.using.Dashboard.for.Panasonic.PC..As.you.increase.the.brightness,.battery.
consumption.increases.
You.can.separately.set.the.brightness.for.when.the.AC.adaptor.is.connected.and.when.
not.connected.