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32
Troubleshooting (Basic)
Getting Started
Usef
ul Inform
ation
Troubleshooting
Appendix
[Executing Battery Recali-
bration] screen appears. The Battery Recalibration was canceled before Windows was shut down last time.
To start up Windows, turn off the computer by the power switch, and then turn on.
[Enter Password] does not
appear when resuming from
standby(Windows XP)/
sleep(Windows Vista)/hiber-
nation. The password you have set in the Setup Utility is not requested at resuming. To use
the password security at resuming, set the Windows password.
A
Click [start] - [Control Panel] - [User Accounts] and select the account, and set
the password.
B
Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options]
- [Advanced] and add a check mark for [Prompt for password when computer
resumes from standby].
A
Click (Start) - [Control Panel] - [Add or remove user accounts] and select the
account, and set the password.
B
Click (Start) - [Control Panel] - [System and Maintenance] - [Require a
password when the computer wakes] and add a check mark for [Require a
password].
Cannot resume. An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or
change the pattern of the screensaver.
Other startup problems. Press
F9
in the Setup Utility ( page 30 “To start the Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the
Setup Utility and make the settings again.
Remove all peripheral devices.
Check to see if there was a disk error.
A
Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Proper-
ties].
B
Click [Tools] - [Check Now].
C
Select the option in [Check disk options] and click [Start].
A
Remove all peripheral devices including an external display.
B
Click (Start) - [Computer] and right-click [Local Disk (C:)], and click [Proper-
ties].
C
Click [Tools] - [Check Now...].
• A standard user needs to enter an administrator password.
D
Select the option in [Check disk options] and click [Start].
E
Click [Schedule disk check] and restart the computer.
Start the computer in Safe Mode and check the error details. When the [Panasonic]
boot screen disappears
*1
at startup, press and hold
F8
until the Windows Advanced
Options Menu is displayed.
*1
When [Password on boot] is set to [Enable] in the [Security] menu of the Setup Utility, [Enter
Password] appears after the [Panasonic] boot screen disappears. As soon as you enter the
password and press
Enter
, press and hold
F8
.
Entering Password
On the [Enter Password]
screen, a beep sounds and
the password cannot be
entered. The computer may be in ten-key mode.
If the NumLk indicator
lights, press
NumLk
to disable the ten-key mode, and
then input.
Even after entering the
password, [Type your pass-
word] is displayed again. The computer may be in ten-key mode.
If the NumLk indicator
lights, press
NumLk
to disable the ten-key mode, and
then input.
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press
Caps Lock
to disable the Caps Lock
mode, and then input.
Starting Up
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