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Troubleshooting (Advanced)

Others

No response.

Press

Ctrl

Shift

Esc

to open Task Manager and close the software

application.
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use

Alt

Tab

to check.

Shut down by sliding and holding the power switch for 4 seconds or longer, and
turn on the computer and open the application again. If Windows runs correctly,
but the application software does not start, perform the following procedure.

Click

(Start) - [Control Panel] - [Uninstall a program].

Click [start] - [Control Panel] - [Add or Remove programs].

Remove the failing application software.

Reinstall the application software.

Содержание CF-19CHGACJM - Toughbook 19 Touchscreen PC...

Страница 1: ... Reference Manual be printed Descriptions For common procedures and screens for Windows 7 and Windows XP this Reference Manual uses the procedures and screens of Windows 7 Some menus may differ for Windows XP Windows XP does not require clicking operation to of the notification area ...

Страница 2: ... appears If a driver update is required contact your tech nical support office 1 Windows XP start Sound and video Sound e g MP3 WMA and video e g MPG WMV recorded in PC Cards and SD Memory Cards may be interrupted during playback If this happens copy them to the hard disk drive and play back Depending on the processing status on Windows sound may be interrupted at Windows startup You can mute the ...

Страница 3: ...tart menu You can also change the way a user logs on or off This manual explains using the Windows XP default setting not Classic view or Classic Start menu etc If the message Your computer might be at risk is displayed Select red icon on the notification area and make the appropriate settings The Windows Security Center regularly gives you notice so that you can make the optimum settings This is ...

Страница 4: ...to Windows It may not appear in some application conditions Key Function Pop up icon Fn F1 1 Fn F2 1 LCD brightness Fn F1 down Fn F2 up Fn F3 Display mode switching page 56 When an external display a projector etc is connected you can change the dis play mode A Press Fn F3 B Click the display mode Computer only Duplicate Extend Projector only The change you made may not be effective until Enter is...

Страница 5: ... sound volume press and hold Fn and press F5 or F6 intermittently This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep 3 page 27 Fn F8 Concealed Mode on off You can select on off of LCD Backlight LED Sound 2 Wireless Radio Camera Light and Backlit Keyboard NOTE You have to set Concealed Mode to Enabled in Setup Utility page 108 You can set the devices turned off i...

Страница 6: ...ress another key Lock released When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 5 Show status on screen Displays the Fn key status when on the notification area is clicked Fn is locked Fn is not locked Disable popup The pop up icon will not be displayed 3 Click OK NOT...

Страница 7: ...tation buttons do not work on screensaver Button Function LCD Brightness down up Input Panel Tablet PC Input Panel on off Software keyboard on off page 20 This button does not work on the Welcome screen Enter Works as Enter Rotation Rotates the display page 23 Do not press the button again until the display rotation is completed Security Works as Ctrl Alt Del Locks the computer On the Windows logo...

Страница 8: ...to perform certain tasks Click start All Programs Panasonic Tablet Buttons Settings Click start Control Panel Printers and Other Hardware Tablet and Pen Settings Tablet Buttons 2 Click the tablet button and click Change 3 Select the function in Press and Press and hold You cannot select Fn for Press a key or key combination Click Browse to select the application if you select Start a program Selec...

Страница 9: ...e tablet buttons You can disable the Security Input Panel Enter Rotation buttons 1 Click start All Programs Panasonic Tablet Buttons Settings 2 Remove the check mark from Enable Security Input Panel Enter Rotation Button 3 Click OK ...

Страница 10: ...to Delete Cursor since the display may be distorted If you add a check mark for Use in Hold Ctrl key down Touch the screen of Touch Panel Configuration touching the screen may always be recognized as a right click To return to the normal operation press Ctrl on the keyboard The touchscreen function does not work in the Setup Utility in the full screen of Command Prompt Operate the touchscreen with...

Страница 11: ...erprint etc with the other side of the soft cloth After wiping off foreign particles and dust wash the soft cloth refer to the following to remove the foreign particles and dust from the soft cloth When the soft cloth becomes dirty wash it with neutral detergent Do not use bleach or a fabric conditioner softener or carry out sterilization by boiling If the LCD gets wet wipe the surface lightly wit...

Страница 12: ...r allow the screen to be twisted Do not place any objects on the LCD screen Any of the above may cause the touchscreen glass to break or may damage the LCD screen Operation response may be slower in low temperature environments The touchscreen may respond to operations more slowly when using the computer in temperatures less than 5 C but this is not a malfunction Response time will return to norma...

Страница 13: ... calibration for each user 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Using the stylus touch each of the target marks one by one and then click OK Perform the calibration for the orientation to be used 1 Run Touch Screen Calibration Utility Click start All programs Fujitsu Touch Panel USB Touch Screen Calibration Utility 2 Using the...

Страница 14: ...ntrol Panel Hardware and Sound Pen and Touch Flicks Practice using flicks Click start All Programs Get Going with Tablet PC When touching with the digitizer pen the touchscreen function is disabled To right click Touch and hold the object Only when using the digitizer pen Press and hold the button A of the digitizer pen included and then tap the object NOTE The dual touch function does not work in...

Страница 15: ...read the instructions provided below How to use the soft cloth Use the soft cloth when it is dry Do not apply water or solvents to the soft cloth First lightly wipe foreign particles and dust adhering to the LCD display on one side of the soft cloth Do not use force since the LCD surface may be damaged with the foreign particles or dust Next wipe off fingerprint etc with the other side of the soft...

Страница 16: ...ibration below NOTE Perform these calibration for each user If you cannot touch the desired position perform Digitizer Calibration again and restart the computer Digitizer Calibration 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Select Pen input 4 Using the digitizer pen touch each of the target marks one by one and then click OK Perf...

Страница 17: ...trator NOTE At first log on to Windows as an administrator and perform this calibration Return the rotated display to Landscape before the touchscreen calibration 1 Run Tablet PC Settings Click Start Control Panel Hardware and Sound Tablet PC Settings 2 Click Calibrate 3 Select Touch input 4 Using your finger touch each of the target marks one by one 1 Run Touch Settings Click start Control Panel ...

Страница 18: ... Settings Click start Control Panel Other Control Panel Option Touch Settings 2 Press Ctrl and click Calibrate 3 Touch each of the target marks one by one and then click Finished 4 Restart the computer How to make Touchscreen Calibration more accurate A standard user needs to perform the calibration as an administrator before performing the calibration for each user A Log on to Windows as an Admin...

Страница 19: ... All Programs Panasonic Calibration Utility 2 Select Touch input 3 Using the digitizer pen touch each of the target marks one by one Calibration by a standard user NOTE Perform the following calibration for each user 1 Run Calibration Utility Click Start All Programs Panasonic Calibration Utility 2 Select Touch input 3 Using the digitizer pen touch each of the target marks one by one Perform the c...

Страница 20: ... page 21 B Moves the software keyboard to a corner of the screen C One tap Works as shortcut key Two taps Works as the key D Works as a right click Same function as the key NOTE To use key combination Ctrl C etc use either of the internal keyboard or the software keyboard alone You cannot use Ctrl Alt Del on the software keyboard after logging on You cannot use the Fn key combination on the Window...

Страница 21: ...he top Transparent The software keyboard appears semi transparent Big Size Medium Size Small Size Select the size of the software keyboard Ten key Big Ten key Medium Ten key Small Select the size of the numeric keypad NOTE You can change the currency symbol B of the numeric keypad Click start Control Panel Date Time Language and Regional Options Regional and Language Options Regional Options Custo...

Страница 22: ...lick on the notification area and double click Alternatively you can click Start 1 All Programs Panasonic Hand Writing Utility NOTE Select the image size before handwriting by clicking Option Window size If you change the size after handwriting the image quality will become lower You can copy the bitmap image by clicking Edit Copy and paste it in another application software that supports bit map ...

Страница 23: ...formance is slightly lowered The touch pad scroll zoom and data zoom functions do not work You cannot rotate the display when the Command Prompt is set to Full Screen When the display is rotated the motion video may not be displayed correctly or the sound may be distorted Return the display angle to Landscape in Orientation When you start up Windows and rotate the display right after logging on th...

Страница 24: ...e settings 4 Click OK NOTE In the following cases the display is automatically set to the default angle When switching from Laptop mode to Tablet mode or vice versa When Windows is started up When another user logs on with the Fast User Switching function When resuming from sleep or hibernation When Windows is unlocked You can set the order of display rotation positions in the following menu Click...

Страница 25: ...changes The setting for hibernation may change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK Starting Up Yo...

Страница 26: ...ou set in the Setup Utility is not requested at resuming You can use the Windows password for security in sleep 2 or hibernation In the default setting you are requested to enter the Windows password when the computer resumes You can use the Windows password for security in standby or hibernation A Click start Control Panel User Accounts and select the account B Click Create a password and set the...

Страница 27: ...ar At this time do not start the Setup Utility and do not change settings Otherwise resume may not operate correctly Cannot resume from hibernation by the Wake Up from wired LAN function the Task Scheduler or the operation to open the display Failing the password input while resuming from sleep 2 Cannot resume from sleep 2 using the USB devices 2 Windows XP standby To enter sleep 3 or hibernation ...

Страница 28: ...r switch After releasing the switch do not operate it until the power indi cator blinks or goes off If you slide and hold the power switch for longer than 4 seconds the computer will forcibly shut down and unsaved data will be lost even if you have set When I press the power button to any item in Choose what the power button does of Power Options in Control Panel If you slide and hold the power sw...

Страница 29: ...work Touch the keyboard except for password input touch pad touchscreen only for model with touchscreen dual touch only for model with dual touch tablet buttons or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep 3 or hibernation Wait approximately 1 minute Operate the wireless swi...

Страница 30: ...umption Also make detailed settings such as reducing the time entered in the Turn off monitor setting Use a related utility The following utilities provide additional power saving functions not available in Power Options Use Power Plan Extension Utility page 31 Use Power Saving Utility page 31 Press Fn F1 to reduce LCD brightness Reducing internal LCD brightness will reduce power consumption Turn ...

Страница 31: ...er plan see the descriptions located below You can also change the settings item by item 3 Click Apply 4 Click OK A single setting allows you to enable all the following power saving features Enable each of these functions to prolong bat tery operation time Intel video driver power saving function Intel R Display Power Saving Technology During battery operation this function adjusts video contrast...

Страница 32: ...ble the Intel video driver power saving function A Right click the desktop and click Graphics Properties The Intel Graphics Media Accelerator Driver for mobile screen appears B Click Notebook Apply and OK C Click Display Settings D Click Power Settings E Click Modify Settings F Click Intel R Display Power Saving Technology to add a check mark G Move the slide bar to Maximum Battery and click OK H ...

Страница 33: ...d press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support When running the Setup Utility do not leave and go away from your computer even for a short time since other people ...

Страница 34: ... not guarantee complete protection of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility page 113 CAUTION For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand pa...

Страница 35: ... pack is discharging the power to 80 1 of normal temperature mode page 36 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charged temporarily due to the following reasons Its internal temperature is out of the acceptable range The ...

Страница 36: ...99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep 2 for a long time without power supply from the AC adaptor The battery display may not be the same as that of notification area 3 This is not a malfunction 2 Windows XP standby 3 Windows XP or of Power Meter in Power Options Properties High temperature mode The high temperatur...

Страница 37: ...ery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the computer will not switch back to the normal temperature mode until the battery has been used and recharged to a total charge level of about 5 times as much as tha...

Страница 38: ...f If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again Connect the AC adaptor and charge the battery If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery down and you resume the operation without charging the battery the W...

Страница 39: ...en the message requests shut down of Windows click Yes The battery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts 4 Windows XP start NOTE The temperature range should be 10 C to 30 C 50 F to 86 F The battery recalibration may take a ...

Страница 40: ...irst time Charging starts automatically when the AC adaptor is connected to the computer Use only the specified battery pack with your computer In sleep 5 do not remove replace the battery pack Otherwise your data will be lost and the computer may be dam aged 1 Turn off the computer Do not use the sleep 5 function 2 Remove Insert the battery pack To remove A Slide the latch A to the right to unloc...

Страница 41: ...attery pack until it securely fits the connector B Close the cover until it clicks C Slide the latch C to the left to lock the cover CAUTION Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer ...

Страница 42: ...tion area and click More power options 2 Click Create a power plan click the basic plan and input the name of power plan 3 Click Next 4 Change the settings and click Create To change the settings or to make more detailed settings above Changing the Power Plan Setting 1 Click or on the notification area and click More power options 2 Click the power plan other than the power plan to be deleted 3 Cl...

Страница 43: ...FLASH ROM card excluding ATA interface type and other cards that require 12 V of operating voltage Do not start up Windows with a storage type of CardBus PC card attached An error may occur To insert the card 1 Open the cover A Slide the latch C to the right to unlock the cover B Slide the latch C down and open the cover 2 Insert the ExpressCard upper slot D or the PC Card lower slot E with the la...

Страница 44: ...ss the eject button F The eject button pops out B Press the eject button F again so the card comes out of the slot C Draw the card straight out NOTE Check the card s specification to prevent the total operating current from exceeding the allowable limit Otherwise mal function may occur Allowable Current 3 3 V 400 mA 5 V 400 mA Some types of cards cannot be used simultaneously After repeating inser...

Страница 45: ...al devices SCSI IEEE 1394 etc using a PC Card or an ExpressCard follow the steps below one example A Connect the peripheral device to the card B Turn on the power of device C Insert the card until it surely fits in the slot 1 Windows XP standby ...

Страница 46: ...d has a copyright protection function which is compatible with content on demand services on the Internet etc To format the SD Memory Card on this computer do not use Format of Windows but use the SD Memory Card format software You can download the software from the web site below http panasonic jp support global cs sd download sd_formatter html To use the SD Memory Card on other devices format th...

Страница 47: ...ay be damaged or the card access may no longer be performed normally Note that Panasonic assumes absolutely no liability for any loss of data recorded by the user or any other damages direct or indirect Do not forcibly draw out the card otherwise the slot may be damaged Insert the card in the correct direction otherwise the card and the slot may be damaged After resuming from sleep 2 or hibernatio...

Страница 48: ... function A Click on the notification area and click B Select the card A Double click on the notification area and click Secure Digital Storage Device then click Stop B Follow the on screen instructions These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it straight out ...

Страница 49: ...rop the card Touch the contact part with fingers or metal object Place the card in very hot location for a long time Remove the card immediately after inserting it To insert the card 1 Open the cover A Slide the latch A to the right to unlock the cover B Slide the latch A down and open the cover 2 Inset the Smart Card to the lower slot B with the contact part C in front Insert the card until it se...

Страница 50: ...50 Smart Card To remove the card 1 Open the cover and draw the card straight out ...

Страница 51: ...nsitive to static electricity and can be affected even by static electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock 1 Turn off the computer Do not use sleep 1 or hibernation 1 Windows XP standby 2 Disconnect the AC adaptor and...

Страница 52: ...ry pack CAUTION Set the cover and battery pack correctly so that they do not fall when you carry the computer NOTE If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction Use the appropriate screw driver so as not to strip the thread of screw If the RAM module is recognized correctly the total size of the RAM module memory is displayed on the In...

Страница 53: ...tor or the car mounter To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect the USB drive to the USB port on the computer not to the USB port on the port replicator or the car mounter When you connect an external mouse or trackball to the external keyboard mouse port of the port replicator or the car mounter some functions of the mouse or trackball e g wheel f...

Страница 54: ...ll from a list or specific location Advanced and click Next 5 Click Don t search I will choose the driver to install and click Next 6 Click PS 2 Compatible Mouse and click Next 7 At the confirmation message click Yes 8 Click Finish and click Close 9 When the message requests restart of Windows click Yes The computer will restart NOTE If you cannot use the functions of the external mouse and trackb...

Страница 55: ...F Log on to Windows as an administrator G If Completing the Found New Hardware Wizard appears click Finish H When the message requests restart of Windows click Yes The computer will restart I Install the necessary driver following the operating instructions of the connected device ...

Страница 56: ...e previous status When you change the display after Windows starts up do not press any key until switching is complete Display switching by pressing P 2 or Fn F3 may not work when you use the Fast User Switching function to switch the user In this case log off all users and restart the computer Do not connect or remove the external display during sleep 1 or hibernation It may take some time to swi...

Страница 57: ...l Appearance and Themes Display Settings Advanced Monitor Properties Driver Update Driver Display switching does not work when Command Prompt screen is set to Full Screen CAUTION Before disconnecting the external display switch to the internal LCD by pressing P 2 or Fn F3 Otherwise the displayed image quality may become different after disconnection e g wrong resolution In this case press P 2 or F...

Страница 58: ...ht click the desktop and click Graphics Properties 2 Click General Settings 3 Select the display destination 4 Set the display color and resolution etc 5 Click Apply 6 Click OK NOTE It may not be possible to use the extended desktop with some software applications When you click the maximize button the window is displayed on one of the displays You cannot move the maximized window to the other dis...

Страница 59: ...lt in Display Monitor the internal LCD will be set to primary device To switch to the Extended Desktop be sure to use the Intel Graphics and Media Control Panel screen If you use other methods e g display setting etc the screen may not be displayed correctly The pop up icon displayed by Fn key combination appears only on the primary device Set the internal LCD to the primary device when using the ...

Страница 60: ...notification area B Select the USB device then click Stop C Follow the on screen instructions These steps are not necessary when Removing the device after turning off the computer or is not displayed The device does not appear in the list in step B 2 Remove the USB device CAUTION Only for model with Smart card slot If you double click or USB Smart Card Reader is displayed in the list but do not se...

Страница 61: ...B device and restart the computer When the USB device is removed and then inserted while the computer is on or may appear in the Device Man ager and the device may not be correctly recognized In this case remove and connect the device again or restart the computer When the USB device is connected power consumption increases Remove the USB device when it is not in use especially when operating by b...

Страница 62: ... interface connector A For further information refer to the instruction manual of the IEEE 1394 device NOTE You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTION Turn off the IEEE 1394 device only after turning off the computer 1 Turn off the computer and disconnect...

Страница 63: ...r finger on the sensor as illustrated to the right B Slide your finger to the right or left while keeping it in contact with the fingerprint sensor C Slide your finger to the right or left until the sensor is visible When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surface ...

Страница 64: ... can use your fingerprints to start up your computer and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the Protector Suite Help menu Click Start 1 All Programs Protector...

Страница 65: ...gative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter Click start Run and input c util drivers tpm readme pdf and click OK 2 Fingerprint Utility Installation Performe...

Страница 66: ...ite Control Center Settings Advanced Settings Trusted Plat form Module TPM Initialize And then click Start 2 All Programs Protector Suite Control Center Identity Multifactor and choose a method of authentication 4 User Fingerprint Enrollment Performed by each user A Double click the Fingerprint software Icon B Carefully read the License Agreement and then click Accept C Select an enrollment mode a...

Страница 67: ...thorized access to the user s computer at the BIOS level A Click Start 2 All Programs Protector Suite Control Center B Click Identity Status C Click Power on security status Change D Click Edit and Add the check mark to Enable power on security and then click Apply E Click Identity Power on Password F When the Power on Security screen appears click Manage Passwords G Select Power On in Password Ty...

Страница 68: ...s Enter The password will not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password again in Confirm New Password and press Enter 2 Set the High Security Level A Select Fingerprint Securit...

Страница 69: ... data Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE How to Backup Select Identity in Account Operation to save the user data Click Start 3 All Programs Protector Suite Control Center Identity Account Operation Fo...

Страница 70: ... may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing it...

Страница 71: ... Delete Fingerprint Data Performed by each user A Click Start 6 All Programs Protector Suite Control Center B Click Identity Account Operation C Click Delete user data At the confirmation message click Yes D Enter Windows log on password then click Submit Confirm that there is no item in Password Types 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Ad...

Страница 72: ...port the passport even without using your fingerprint You need to cancel fingerprint dialog and you will be prompted for a password If you do not use backup password enter your Windows log on password Otherwise enter your backup password CAUTION We recommend you set the backup password If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use the Del...

Страница 73: ...ction seals have been put on the camera lens and camera light at the factory default setting Remove the protection seal before using the camera The RAM module cannot be upgraded The Shoulder strap described in the OPERATING INSTRUCTIONS is not supplied with this computer Description of Parts Camera Lens Camera Light Tablet Button ...

Страница 74: ...hand strap use a driver to remove the screws on each corner A CAUTION Do not use the strap to carry a heavier weight than the computer Otherwise the strap may become loose by itself Do not use the strap if it becomes worn or damaged Remove the hand strap latch B to open each connector on the side of the computer A A B ...

Страница 75: ...e to close the latch C in Tablet mode since the camera image is displayed inverted When the computer is moved from hot and humid environment to low temperature environment dew condensation may mist up inside the lens This is not a malfunction Wait until the lens dry C Tablet mode Laptop mode ...

Страница 76: ...are including this utility and restart this utility If an error message appears and nothing is displayed restart this utility Two or more users cannot use this utility with Windows Fast User Switching function When the computer has resumed from sleep 2 or hibernation an error may appear and the connection with the cam era device may be lost If this occurs restart this utility 1 Windows XP start 2 ...

Страница 77: ... to the Tablet Button z The light turns off automatically after a certain period of time Click Control Camera Light Settings to set your lighting duration preferences z To maximize battery and LED life it is not recommended to keep the light on for a long period of time z The Camera Light Switch Utility is needed to switch the light on and off Taking Pictures Switch the light on and off below Take...

Страница 78: ...lity page 79 etc 2 Click or click Photos Take photo While taking photos the icon changes to indicate the photo is being captured You can assign the Take Photo function to the tablet button page 83 Assigning the Light Zoom In Take Photo Functions to the Tablet Button NOTE You can view pictures by clicking or through Windows Explorer default location is my pictures folder When the distance between t...

Страница 79: ...oto is taken Photo can be deleted by selecting cancel Boxes A and B Select to save or cancel after the photo is taken Name the taken photo Save and delete icons will appear after the photo is taken Photo can be named after save icon is selected using the windows File Name box NOTE At C if you specify an externally connected storage device as the save destination the camera software may operate slo...

Страница 80: ...cus If you specify an externally connected storage device as the save destination the camera software may operate slowly In this case specify the internal hard disk as the save destination The file is saved with the resolution set for Video Format page 82 Only video is recorded To record audio please attach an external microphone Only for model with Display Rotation Tool If you rotate the display ...

Страница 81: ...Box B only Name the recorded video Video can be named and saved using the windows File Name box that appears after stopping the video Video can be deleted by selecting cancel Boxes A and B Select to save or cancel after the video is recorded Name the recorded video Save and delete icons will appear after the video is taken Video can be named after save icon is selected using the windows File Name ...

Страница 82: ...one Some items cannot be set depending on the device Setting Image Quality Set your image quality preferences on the Image Control screen 1 Click Settings Image Control Setting the Compressed Data Format Resolution for the Image 1 Click Settings Video Format Color Space Compression Set the compressed data format for the image Output Size Set the image resolution Settings ...

Страница 83: ... certain tasks Click start All Programs Panasonic Tablet Buttons Settings Click start Control Panel Printers and Other Hardware Tablet and Pen Settings Tablet Buttons 2 Click the name of the tablet button and click Change 3 Select Start a program in Press 4 Input the following in Program location When assigning the Switch the light on and off function page 77 c program files x86 panasonic PCam pca...

Страница 84: ...e photo function the same operation will be performed as the one when the check marks both for A and B are not added in Changing the Settings for Taking Pictures page 79 If you operate the Utility after assigning the Take photo function by specifying the file name the same operation will be performed as the one when the check mark for A is added and check mark for B is not added in Changing the Se...

Страница 85: ...one jack A to the com puter by using the telephone cable included B Hold the cable so that the shape of the connector C matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Internet Dial up and change the settings as necessary Click start Control Panel Printers and Other Hardware Phone and Modem Options and change the settings as neces sary NOTE Do not enter...

Страница 86: ...ceive fax calls and click OK 4 Click Start Computer System properties Device Manager A standard user needs to enter an administrator password 5 Double click Modems and then double click the internal modem 6 Click Power Management and add a check mark for Allow this device to wake the com puter and then click OK 1 Click start Control Panel Performance and Maintenance System Hardware Device Manager ...

Страница 87: ...k after the computer resumes from sleep 2 The previous screen display will be restored when you touch the keyboard touch pad or touchscreen only for model with touchscreen The computer cannot resume if the telephone is not connected to the internal modem e g you cannot use a PC Card modem The computer needs some time to respond so set the calling time longer than normal If this is not possible on ...

Страница 88: ...is set to Enabled entering the password is unnecessary for turning on or resuming the computer Connect the AC adaptor The Power On by LAN function is off under the following conditions When you turn the computer off by sliding the power switch for 4 seconds or longer e g after a hung up When you reattach the AC adaptor and battery pack to the computer after removing them The screen remains dark wh...

Страница 89: ...r Network adapters and double click Intel R 82577LM Gigabit Net work Connection and then click Advanced 6 Click Enable PME in Property and select Enabled in Value and then click OK NOTE The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click Start Computer System properties Device Manager A standard us...

Страница 90: ...ks of Allow the computer to turn off this device to save power and Allow this device to wake the computer 3 and then click OK We recommend you to make the above 2 settings ON OFF simultaneously NOTE The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional access by a computer A Click Start Computer System p...

Страница 91: ...formation about Wireless LAN page 96 For further information about Bluetooth page 100 For further information about Wireless WAN Refer to the instruction manual of the wireless device The wireless communication can be enabled or disabled by connecting or disconnecting the LAN cable page 94 1 Open the cover A Slide the latch A to the right to unlock the cover B Slide the latch A down and open the c...

Страница 92: ...ot restart log off or enter sleep 1 or hibernation immediately after turning on off the switch Do not turn on off the switch while Windows is starting up To use wireless communication set the wireless devices Wireless LAN Bluetooth Wireless WAN to Enabled default in the Advanced menu of the Setup Utility page 110 When you set Wireless Switch to Disabled in the Advanced menu of the Setup Utility pa...

Страница 93: ...o change the function of the wireless switch In the default setting the wireless switch enables devices that you select turning the wireless switch off last time You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable Turns on t...

Страница 94: ...ss Enter Click start Run and input c util wdisable setup exe and click OK 3 Follow the on screen instructions to install the Wireless Connection Disable Utility Checking the status of the wireless connection NOTE The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works The Wire less Switch Utility has already been installed at the factory To use th...

Страница 95: ... not monitor the LAN port status the Wireless Switch Utility has not been started or LAN is disabled in the Advanced menu of the Setup Utility or in the device manager Menu Right clicking the utility icon opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wire...

Страница 96: ...ss LAN function together with the Fast User Switching function The transmission rate will be lower when a microwave oven is used near by To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility page 110 Wireless communication may momently be interrupted when you use the display rotation function in the Tablet mode Before using a wireless LAN turn the wirele...

Страница 97: ...ss point to recognize the com puter 1 Turn the wireless LAN on 2 Click or on the notification area 3 Select an access point and click Connect 4 Input the key you set for the access point to recognize the computer and click OK Wait for the computer to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setting is complete 5 Click Close NOTE...

Страница 98: ... 2 2 When you double clicked in step 1 slide the wireless switch to turn on 3 Click Profiles at the lower right corner of the window and click Add 4 Enter the profile name and wireless network name SSID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE You need to set the profile for each user T...

Страница 99: ...AN standard is restricted by law The Wireless Switch Utility icon or indicates the on off status of wireless LAN and or wireless WAN not the setting of IEEE802 11a If IEEE802 11a is enabled or disabled while the computer is connected to an IEEE802 11b g access point the connec tion will be temporarily interrupted Enabling Disabling the Wireless LAN Standard IEEE802 11a 802 11a ...

Страница 100: ...wer when a microwave oven is used near by When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth page 91 1 Click on the notification area and place the cursor over the Wireless Switch Utility icon or on the notification area A tooltip appe...

Страница 101: ...menu of the Setup Utility page 113 before removing the hard disk drive Carefully remove insert the hard disk drive since the hard disk drive is extremely sensitive to shock Note that static electricity may affect some internal components 1 Turn off the computer and disconnect the AC adaptor Do not use sleep 1 or hibernation 2 Remove the battery pack page 40 3 Insert Remove the hard disk drive To r...

Страница 102: ...to lock the cover 4 Insert the battery pack page 40 1 Windows XP standby CAUTION Confirm that the latch is surely locked so that it does not fall when you carry the computer NOTE You can erase the data before changing the hard disk drive page 124 You can check that the hard disk is recognized or not in the Information menu of the Setup Utility page 106 If the hard disk is not recognized turn off t...

Страница 103: ...or the flash memory data page 113 The flash memory is self diagnosed as Hard disk page 118 Reducing the number of writing times is effective to extend life of the flash memory disk It is recommended that you dis able the function which automatically records the management information history Perform the steps below to disable this function A Log on to Windows as an Administrator B Click Start 1 Al...

Страница 104: ...n an external hard disc is connected too Change the setting when necessary to prevent the computer performance from being affected Disabling auto defragment processed in the background by Windows 1 Close all the applications 2 Click start Run and input c util setdfrg setdfrg exe and click OK If you have logged on as a standard user enter an administrator password and click OK The Automatic Defragm...

Страница 105: ... the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility When you start the Setup Utility with User Password Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In ...

Страница 106: ...ory capacity is more than 4 GB Available Memory is 8 GB 3 25 GB for 32bit OS Information Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory 1 Hard Disk BIOS Computer information cannot be changed Embedded Controller Intel R ME firmware Accumulative Operating Time...

Страница 107: ...ten key area of the keyboard When NumLock is selected the NumLock LED lights and the ten key area works as a number pad When Fn Key is selected the ten key area works as a number pad when the Fn key is held NumLock Fn Key Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is ...

Страница 108: ... LCD Backlight Can be changed only when Concealed Mode is set to Enabled ON Minimum OFF LED Can be changed only when Concealed Mode is set to Enabled Except for the LED of external devices ON OFF Sound Can be changed only when Concealed Mode is set to Enabled ON OFF Wireless Radio Can be changed only when Concealed Mode is set to Enabled ON OFF Camera Light Only for model with Camera Can be change...

Страница 109: ...omputer supports hardware based Data Execution Prevention DEP Disabled Enabled Hyper Threading Technology Disabled Enabled Core Multi Processing Disabled Enabled Intel R Virtualization Technology Disabled Enabled Intel R Trusted ExecutionTechnology Disabled Enabled XSerial Port Settings Used to configure the serial port A B and GPS Enter the sub menu 4 Serial Port A Disabled Enabled Auto I O IRQ C...

Страница 110: ...ou do the operating system will not function correctly Compatible AHCI LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager page 89 Deny Allow Modem Only for model with internal modem Disabled Enabled XWireless Configuration Enters the sub menu 5 Wireless Switch Disabled Enabled Wireless LAN Only for m...

Страница 111: ...1394 Port Only for model with IEEE 1394 interface Disabled Enabled Smart Card Only for model with Smart Card slot Disabled Enabled USB Port Disabled Enabled Port Replicator USB Port If Port Replicator USB Port is set to Disabled the LAN port of port replicator or the car mounter is also disabled Disabled Enabled Legacy USB Support Disabled Enabled ...

Страница 112: ...at the newly selected position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 7 Use the Panasonic USB floppy disk drive optional CF VFDU03U Boot Menu Boot Mode If you want to use USB Boot device select Normal or Compat...

Страница 113: ...ior devices Hard Disk only Set Supervisor Password Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password Can be changed only when Set Supervisor Password is set Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installa...

Страница 114: ...t the system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XDiagnostic Utility Execute Diagnostic Utility ...

Страница 115: ...display pop ups scroll the screen or use other functions to display the hidden items The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon Enlarger 2 Se...

Страница 116: ...ified part To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE The magnified text or image in the loupe window is fixed at the moment that the part is magnified e ...

Страница 117: ...r example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the explanation window Restore Defa...

Страница 118: ...rd Controller Express Card 8 Smart Card 9 Serial Port Keyboard Touch Pad Touchscreen 10 1 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows or Sound is turned off in Concealed Mode Configuration 2 Only for model with internal modem 3 Only for model with wireless LAN 4 Only for model with wireless...

Страница 119: ...l be displayed in gray You can also start the Diagnostic Check from Diagnostic Utility on the Exit menu of Setup Utility besides the following method page 114 1 Connect the AC adaptor and turn on the wireless switch page 91 During the diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is d...

Страница 120: ...through by clicking Display help click the screen or press Space to return to the original diagnostic check screen You can check the status of the diagnostic check by the display color on the left side of the hardware icon A Aqua Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagno...

Страница 121: ...rdware component is displayed as red and contact Panasonic Technical Support If the display is green and the message Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as it is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE If you run a memory diagnostic check afte...

Страница 122: ... and shut down Windows 7 and then you can use the function Connect the AC adaptor and do not remove it until restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press t...

Страница 123: ... of the contents of the Setup Utility and press F9 At the confirmation message select Yes and press Enter D Press F10 At the confirmation message select Yes and press Enter The computer will restart E Press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM for Windows 7 into t...

Страница 124: ... for the CD DVD drive Connect the AC adaptor and do not remove it until hard disk data erase is complete 1 Turn off the computer and connect the CD DVD drive to the USB Port page 60 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Y...

Страница 125: ...rasing the hard disk data starts 14 After erasing is completed remove the Product Recovery DVD ROM and click OK 9 Press 2 to execute 2 Erase HDD To cancel this operation press 0 10 At the confirmation message press Y 11 When Start menu is displayed press Enter The approximate time required for erasing data will be displayed 12 Press Space At the confirmation message press Enter The hard disk erase...

Страница 126: ...stolen computer Computrace software is not included in this computer Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE Consult Absolute Software Corp before disposal The Windows files included in the Windows DVD ROM or CD ROM are contained in the following folders ...

Страница 127: ...The COM ports of the computer are assigned as below COM1 Serial Port A COM2 Serial Port B Port replicator 2 Car mounter 2 COM3 GPS 2 2 Optional If you change the assignment the serial devices may not work properly Serial Devices ...

Страница 128: ... CMOS Checksum Error Invalid Year System date restored to 01 01 2010 The date and time settings are not correct Start the Setup Utility and set the correct date and time If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support Press F2 to enter setup Write down the error details and press F2 or Del to start the Setup Utility Change the setting...

Страница 129: ...r not A Click or on the notification area and click More power options B Click Show additional plans When more than one Copy of Panasonic Power Management is displayed click Change plan settings in the power plan to be deleted and click Delete this plan to delete Sleep 1 or Hibernation Cannot enter sleep 1 or hibernation Remove USB devices temporarily If the problem persists restart the computer I...

Страница 130: ...n F5 or Fn F6 Activate the Windows sound function When it is not active the volume does not change even if is displayed When logging on e g resuming the computer audio is distorted Perform the following steps to change the audio settings to prevent audio out put A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound There was an error updatin...

Страница 131: ...and input c util wswitch Setup exe in Search programs and files and press Enter Then restart the computer Click start Run and input c util wswitch Setup exe Wireless Switch Utility c util drivers wlan XP Apps x32 install bat Intel PROSet Wireless Software and click OK Then restart the computer The operations of touch pad and touchscreen only for model with touchscreen do not match the rotation ang...

Страница 132: ...splayed on Physical Address line of Intel R 82577LM Gigabit Network Connection D Input exit and press Enter Wireless Communication only for model with wireless LAN wireless WAN Cannot connect to a network Slide the wireless switch to turn on the wireless devices Set the devices Wireless LAN Wireless WAN to Enabled in the Advanced menu of the Setup Utility page 110 Restart the computer Disable the ...

Страница 133: ... This computer uses channels 1 through 11 4 when using IEEE802 11b g Check the channel being used by the access point 4 In the case of wireless communications the frequency band being used can be divided into segments so that different communications can be conducted on each band segment A Channel refers to the individual frequency bandwidth divisions Connecting Peripherals An error occurs while i...

Страница 134: ... for some types of devices In the case that a USB device does not work remove the USB device and con nect it again or connect the USB device to another port The connected mouse does not work Check the mouse connection Install the driver compatible with the connected mouse If the mouse does not work even after installing the driver set Touch Pad to Disabled in the Main menu of the Setup Utility pag...

Страница 135: ...driver may not work Refer to the instruction manual of the device Do not connect 2 mouse devices simultaneously Set Touch Pad to Disabled in the Main menu of the Setup Utility page 107 Set Serial Port A or Serial Port B to Auto in the sub menu of Serial Port Settings in the Advanced menu of the Setup Utility page 109 The I O and IRQ you can use vary depending on the device If the setting does not ...

Страница 136: ...lick OK then click Yes The computer will restart If the problem persists click start Control Panel Performance and Maintenance Power Options Power Schemes select Always On in Power schemes and click OK The above remedy is effective for performance loss resulting from the CPU power saving function but not for other causes e g noise generated by high CPU load such as video playback The above remedy ...

Страница 137: ...and press Enter Click start Run input c util drivers tscreen ftsetup exe and click OK Cannot use scroll function of touch pad on Internet Explorer Use Touchscreen Move the mouse cursor to outside of Internet Explorer and return to Internet Explorer PC Card ExpressCard only for model with ExpressCard slot A card does not work Insert the card correctly The card does not conform to the card standard ...

Страница 138: ... fingerprint or performs authentication poorly despite the correct way of finger sliding when your finger is in any of the conditions stated below Rough skin or injured finger with a cut or a skin inflammation Extremely dry Soiled with mud or oil Fingerprint has been worn and has faded Wet with water or sweat You can improve enrolling and authentication sensitivity by taking the following steps wh...

Страница 139: ...rsonal Safe File Safe can be always accessed by using the File Safe backup password Personal Safe can be always accessed by using the Personal Safe backup password Other functions Replace Repair the sensor then follow the instructions in section Replacing sensor page 141 Some limited functions e g deleting passport are available without a functional sensor In case of deleted operation it is necess...

Страница 140: ...s case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete user data wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys Personal Safe data will be lost To perform the delete operation it is necessary to cancel the fingerprint verification op...

Страница 141: ...your data again If you select Remove all Protector Suite data you need to enroll fingerprint data again after reinstalling Protector Suite In case of changing the Enrollment mode reinstalling Protector Suite is necessary Lost File Safe backup password It is necessary to change the backup password for File Safe refer to the Pro tector Suite Help menu Click Start 6 All Programs Protector Suite Contr...

Страница 142: ...Right click the Fingerprint software icon B Select Use Sensor Fast User Switching Function Some applications do not work prop erly When switching to a different user with the Fast User Switching function the following problems may occur Some applications may not work properly Key combination with Fn may not work The display settings may not be possible A serial mouse may not work Only for models w...

Страница 143: ...t Tab to check Shut down by sliding and holding the power switch for 4 seconds or longer and turn on the computer and open the application again If Windows runs correctly but the application software does not start perform the following procedure A Click Start Control Panel Uninstall a program Click start Control Panel Add or Remove programs B Remove the failing application software C Reinstall th...

Страница 144: ...eeds to enter an administrator password As long as it is activated the PC Information Viewer will appear in front of all other screens Depending on your network environment it may take 1 minute to start the PC Information Viewer If you use a guest account to log in 7 some items may displayed as Not Found 1 Click Start 8 All Programs Panasonic PC Information Viewer PC Information Viewer 2 Select th...

Страница 145: ...ors When using the extended desktop page 57 a copy of the primary device screen is saved The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start 8 All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Properties Shortcut D Move the cursor to Shortcut key and press the key s you ...

Страница 146: ...the United States and or other countries Intel Core and Centrino are either registered trademarks or trademarks of Intel Corporation SDHC Logo is a trademark Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries PS 2 is a registered trademark of International Business Machines Corporation Names...

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