Troubleshooting
[For assistance, please call: 1-800-272-7033]
3
Troubleshooting
The Panasonic support website "
http://panasonic.net/pcc/support/netwkcam/
"
includes various technical information other than the contents in this troubleshooting
section. Access it if problems occur.
Indicator Error Codes
Problem
Cause and Remedy
Indicator lights
or blinks orange.
• Ethernet cable is not connected properly.
Connect the Ethernet cable properly.
• PC, Ethernet hub or router is not working.
Confirm that PC, Ethernet hub and router are working.
Indicator
continues
blinking orange.
• Indicator blinks orange when updating firmware.
If you access this product on the web browser, Update
Firmware page will be displayed. Update the firmware
following the procedure (see page 135 of the Operating
Instructions on the Setup CD-ROM). If you fail to update the
firmware, see page 22.
Indicator
continues
blinking orange
(2-second
interval).
• The router on your network is turned off.
Turn the router on, and wait for a while until the ADSL line is
connected.
• An error has occurred in UPnP
TM
port forwarding.
Set up this product again in [Automatic Setup] by the Setup
Program following the procedures shown on the Getting
Started.
Indicator
continues
blinking green.
• Automatic setup is not complete.
Complete the setup following the Getting Started.
• This product did not get its IP address from the DHCP server.
When setting [Automatic Setup] or [DHCP Setup], this
product may not get its IP address due to network failures.
Ask your ISP or network administrator for more information.
