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CALDERA CORTEN Electronic Ignition | Installation & Owner's Manual
WARRANTY INFORMATION
RETAIN FOR WARRANTY
MODEL: (circle one)
Caldera-E NG
Caldera-E LP
SERIAL NO:
DATE PURCHASED:
Paloform’s priority is to meet or exceed your expectations with our products and service—we take pride in our products and
unequivocally stand behind them. If your product has issues, we will work with you to make things right.
This said, fires pit's are mechanical appliances that are installed in uncontrolled and unpredictable environments. For this
reason it is critical that your unit be inspected by a qualified service technician regularly, dependent on use and site conditions,
but at minimum once per year. This will ensure that it receives the type of general cleaning and maintenance that will maximize
its performance and lifespan. Furthermore, there are various “wear” components which have a limited lifespan due to the fact
that their function is to sustain extreme conditions. Over the functional life of your fire pit, you can expect that parts such as
pilots, control devices and valves, may need to be replaced periodically. Materials such as cast concrete and Corten Steel are
expected to weather naturally over their lifetime and changes in appearance are normal and do not constitute failure in the
materials.
WARRANTY - This product is warranted to the original owner, subject to proof of purchase:
Paloform warrants the components and materials in your appliance to be free from manufacturing and material defects for a
period of one year from date of delivery. During this time, if any of the components in the appliance are found to be defective in
materials or workmanship, Paloform will, at its option, replace or repair the defective components at no charge to the original
owner. Paloform will also pay for reasonable labor cost incurred in replacing or repairing such components. Any products
presented for warranty repair must be accompanied by a dated proof of purchase.
This Warranty will be void if:
• the appliance is not installed by a qualified installer in accordance with installation instructions.
• the appliance is not operated and maintained according to the operating instructions supplied with the appliance, including
regular inspections by a qualified technician
• the appliance is damaged by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation
thereof by unqualified installers, incidental or consequential damage
• the appliance is partially or totally submerged under water for any length of time
This Warranty does not cover normal wear and tear, including but not limited to extraordinary environmental factors such as
salt-saturated environments or extreme weather events.
All service work must be performed by an qualified service technician.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness
for purpose and of all other obligations or liabilities. Paloform does not assume for it any other obligations or liabilities in
connection with sale or use of the appliance. In states or provinces that do not allow limitations on how long an implied
warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also
have additional rights not covered in the Limited Lifetime Warranty. Paloform reserves the right to investigate any and all the
claims against this Warranty and decide upon method of settlement. For information about this warranty contact:
Paloform
888.823.8883
