1 General information
Dear client,
We are glad that you have decided in favour of our garden house!
Please read the assembly manual carefully before proceeding with the house installation!
You
will thus avoid problems and will not waste time.
Recommendations:
Keep the house package until its complete assembly in a dry place, but not in direct contact with
the ground, protected from weather conditions (moisture, the sun, etc.). Do not keep the house
package in a heated room!
When selecting the garden house location, make sure that the house will not be subjected to
extreme weather conditions (areas of strong snowfall or winds); otherwise you should attach the
house (for instance, with anchors) to the subsoil.
Warranty
Your house is made from high quality fir and delivered in the natural (unprocessed) form. If, despite
our thorough inspection, you should have complaints, please submit the filled out control sheet and
purchase invoice to the product seller.
ATTENTION: Please be sure to keep the documentation accompanying the house package! The
control sheet includes the control number of the house. We can only review complaints if you
submit the control number of the house to the seller!
Peculiarities of wood as a natural material
The warranty does not cover:
Wooden details already painted (processed with a wood preservative)
Wooden details containing whole branches that do not endanger the stability of the house
Colour tone variations caused by wood structure differences that do not influence wood lifetime
Wooden details containing (caused by drying) small cracks/gaps that do not pass through and do
not influence the structure of the house
Twisted wooden details if they can nevertheless be installed
Roof and floor boards that may have on their concealed surfaces some non-planed areas, colour
differences and waning
Complaints resulting from an incompetent manner of the installation of the house or the house
subsiding due to an incompetently made foundation
Complaints caused by introducing self-initiative changes to the house, such as the deformation of
wooden details and doors/windows due to an incompetent manner of wood processing; the
attachment of storm braces too rigidly, doorframes being screwed onto wall logs, etc.
The complaints covered by the warranty are satisfied to the extent of replacing the
deficient/faulty material. All other demands will be excluded!
